I came in to get my ring cleaned and fix a missing diamond, and they made it so easy. Everyone was…read moresuper friendly, service was great, and even security was welcoming which set the tone. It feels nice without being stuffy or salesy at all. My ring looks amazing again and I left feeling so relived. I'll be back for sure.

every time i go Daniella is always amazingly helpful. great memory and taste!!!!!!!!!!!!…read moreshe was excellent with my daughter while we were picking out birthstone jewelry for my wife.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

Great service from Darius at Tapper's Somerset. He was very helpful in handling a Cartier watch…read morerepair. He is very pleasant, efficient, and professional. I highly recommend Tapper's for repairs.

The best service and pricing in the detroit metro area! We went to several locations for an…read moreengagement ring and by far had the best experience here. Ban was very friendly and attentive, knowledgeable, and made sure my fiance's feelings came first, yet was still honest and not afraid to offer expert opinion. She asked the right questions and let us try everything we asked for, even swapping diamonds in different settings for us to see. We ended up getting a custom band and ring set from her. Their team created a digital 3d mockup and made adjustments on request. The turnaround was very fast and they did a phenomenal job. We are very happy and had a wonderful experience here. 10/10 recommend shopping for any important pieces you may need here!

Was phenomenal , fair pricing, very helpful. They Very nice…read morejewelry from watches to rings to earrings , will be back to buy more

The jewrely I needed fixed took an extensive amount of time. However after I received the…read morerepaired expensive jewrely back. It was in prestine condition.

Paul Haig is a very nice, informative, and interesting guy. His passion for what he does is fun to…read morebe around, but his personal attention and the time he took to accomodate my needs and answer any questions went a long way.

These guys are incredible!!! I went in to inquire about getting my rings soldered together and as…read morewe discussed options, they offered to make a custom anniversary band to match my wedding ring for our 25th. They are true designers and artisans and took so much care and attention to detail. They listened and created an amazing piece, and used my original ring! And the price was more than reasonable. Congrats, you've got a customer for life! I LOVE my ring, thank you!!!

I recently got my wife's platinum ring fixed, sized, and cleaned at this location. This ring was…read moreher grandmothers and meant a great deal to her. They did a great job and were very well priced. Anything I need fixed I will be taking it here for the future. Friendly and fair from start to finish.

Handled my watch with care. I it did not work. They checked it. All it needed was a new battery,…read morewhich they installed. Very polite respectful of me and my watch. Highly recommend.

Michael went out of his way to get my Rolex back to me on time and looking like new. Thank you!read more

I've been here a few times, and the staff is always welcome. And great suggestion when I'm asking…read morequestions; I've made a few purchases over the year, and every time, I'm happy with the quality of diamonds and jewelry. There's parking out front, and the jewelry selection is organized and neat. If you browse the website before coming in, you can show what items you were looking at, and they can show you in person. I also get the appraisal at the same time as the purchase. I've had my ring fixed, and the process is smooth. However, I did purchase it from this location in the past I ended up making two purchases and leaving my ring for repair. The picture is not the exact earring, but it is similar Service is consistently above par. If you are looking for jewelry this is the spot

We went to Birmingham Jewelers first because of their location. After meeting with the owner,…read moreGregory we decided to move forward with making a purchase. Since then we've brought in jewelry for repairs that were done quickly and flawlessly. Everyone there is very kind and helpful. Best of all my engagement ring is brilliant and beautiful never a week goes by when I don't receive at least one compliment.

Good service, very knowledgeable in their products, easy to understand them. Fully cooperate to…read morefulfill what you need and want.

Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.

I recently got engaged and my fiancé commissioned Eli's Jewelry to design my ring. I was very…read morespecific during our ring shopping process and desired a classic, natural diamond ring that would stand the test of time. They did not disappoint! I love the design. The dainty, yet standout quality of the overall appearance along with the diamond's clarity is more than I could have hoped for. I cannot stop staring at my hand and I always receive so many compliments on a job well done. Thank you very much, to my soon-to-be husband! And, thank you to Elias for understanding the assignment! Update 1/24/26: Custom wedding band finally arrived after 1 month and it's a beauty. If you're looking for high-quality natural diamonds, then this is your jeweler. 10/10.

Eli's Jewelry has taken excellent care of me. Eli himself invited me to his store for a…read moreconsultation and he and his staff were very warm,friendly and thorough with discussing the project and the creation process. We were served cocktails while our jewelry was cleaned gratis,and Eli followed up with me today with the design and cost of production. I'm very pleased so far.

My remembrance bracelet of my dad's thumbprint broke, causing it to fall off and was nearly lost…read more Ryan was able to reattach it the same day, making the connections stronger, ensuring it won't break again. While I was there, I even found a great Christmas present for myself! Super nice crew, fast and well priced. I'll definitely be back!

From the owner: Utica Jewelry & Loan stands out from the typical pawn shop experience. We invite you to visit us…read morein person and discover how we're transforming the industry. Our commitment to customer satisfaction and exceptional service sets us apart. Our dedicated team of experts is passionate about helping you get the best value for your items. Come see the difference for yourself! * At Utica Jewelry & Loan, we pride ourselves on being a full -service custom jewelry destination. From initial designs concepts to final production, we work closely with you every step of the way to ensure your dream piece becomes a reality. Whether it's an engagement ring, a special gift, or a timeless piece to add to your collection, we've got you covered! * We buy and gold and silver and pride ourselves on offering competitive rates that truly reflect the value of your jewelry. Our knowledgeable team is dedicated to ensuring you receive the highest possible return for your precious items, all while providing a warm and welcoming atmosphere. Experience the exceptional difference with us!