I used theirs services a couple times and most of the times i was happy with it. I called them now and i got the sms the taxi is here but the taxi is did not even wait for me a 5 minute, which is a kind of annoying but we all humans so i would able to apologize. Few minutes later i called the support guy what's the story with the taxi he just hang up me without any explanation, and i called him again and same. So what actual f**k with them....... Ok i know i am just a foreign dude and my English is far from best but this kind of customer care is simple unacceptable. So this time i well live one star just because i can't leave "- stars" By the way thanks for your previous services i won't use you again for sure. I hope it is worth it. read more

Ordered a taxi from Galway Taxi for 7am to get us to the coach station for a 7.30am bus to Dublin Airport. Have done this many times before and it always worked perfectly. They have our details in their system and could see our location. The journey to the coach station takes 15mins at that time of the day. At 7am got a text to say that the taxi was dispatched. Called them at 7.03 to enquire. Was told that the taxi was at the Rahoon cemetery. This is 10 mins from our house so I was getting anxious but thought we would still make it. At 7.10 got a call from the driver asking for our location. I said that you have the Eircode but he said his GPS was not working and he did not know and could not explain where he was. We went out onto the road with torches to see if we could guide him if he came within our vicinity. At 7.15 there was still no sign of him and we realised that we would not make the bus and had no alternative but to fling ourselves and our luggage into the car and drive to Dublin to catch our flight. We left our house at 7.20. It was very stressful as the bus we had booked was direct to the airport and we now had to drive and park and hope to make our flight. En route to the airport I rang Galway Taxis to complain. He completely refuted that they were in any way to blame. He said I should have known better after the weather we have had! !! This was two days after the cold snap before Christmas but the temperature that morning was 10 degrees Celsius and drizzling!! We had to pay for three unused bus tickets plus three weeks parking at Dublin Airport. The cost was €394. read more

I would give minus 5 stars if I could. Called for a can shortly before midnight and was advised it would be a 40 minute wait as we asked for a van to for five people. After over an hour passed and none of the cabs that arrived at our location were for us we called to see what was happening, then we were told that our cab came and rang us and then left. None of us had received a call on our phone so they were outright lying. After almost 2 hours of waiting we managed to get a cab with another company. Horrible customer service and will not be using should I return to Galway. read more

Galway Races enjoyable and fun, but I have to commend Taxi driver Mr Egan for his Courtesy and Efficency and Honesty. On Friday evening on leaving the racetrack at 21.45 approx. My friend and I approached two taxi drivers waiting at taxi line (at Bus entrance to track.), both drivers quoted us 15.00 euros to drive accross the road to The Clayton Hotel, The foreign driver actually said he was there to collect a fare, but could drop us off for 15.00. We declined both, on approaching the third Taxi in line. A very oblidging Mr Egan immediately took us to the Hotel for the correct fare of 7.00euros. As 'one good turn deserves another' - three gentlemen booked the taxi as we got out. So the message here is: Honesty is the best policy , and well done to Galway Taxi's You will be there long after the cowboys have gone. read more

Good taxi company in Galway, well established but....drivers not the best people i'v ever met...lol