The pricing at this charity shop appears to be relatively high, which raises concerns given that…read moremany items are donated. It is disheartening to see that seniors are charged substantial amounts for second-hand clothing. Furthermore, the demeanor of the male manager towards customers has occasionally lacked courtesy. While the volunteers provide excellent service, it would be beneficial for the shop to adopt a more customer-focused management approach. The perceived inflation in prices among many charity shops in Chelmsford is noteworthy; it may be more economical for customers to wait for sales at larger department stores for new items. For example, Primark often offers lower prices than these charity shops, and similar opportunities present themselves during major sales at M&S. There are concerns regarding the management practices at this charity shop, as it seems that the potential for profit may be prioritized over the needs of lower-income shoppers and the charity they are using to have a business. Age Charity in Chelmsford is too expensive.

A great shop for a great cause, people always forget about the elderly. This shop gives all its…read moreearnings from the things they sell to age concern. The shop is always clean and tidy, with great displays. They sell allsorts of bits and bobs from clothing, toys, ornaments. The prices are always very good too. The staff are friendly and happy to serve you.

I have taken my children here on several occasions during the holidays where they run various…read moreworkshops. They have made hats, masks, clay pots, things with straws and other craft activities. The staff are fab and help the children while explaining what they are making and why. They care how much mess is made and provide aprons and washing facilities. They are very popular and so book up quickly. There is a lrge long stay carpark behind the office, so if only staying a couple of hours best to park in town and walk down. They have coffe/tea machines and vending snack machines.

I think the main library in Chelmsford is excellent. It has a very good selection of books, audio…read morebooks, cd's and dvd's. I use it all the time. I also order a lot of items online and if the Chelmsford library does not have a copy of an item then one is sent from another library in Essex at no charge - brilliant. They did have a coffee shop which I thought was a good idea but it has closed - I guess it did not do enough business.

Helpful staff are always at hand in the store offering help to customer queries. The library has a…read morebroad range of books available in when not in stock there is a free reservation service where a book can be sent from another library in Essex for free to a library of your choice. I have often used this service and the books are shipped very quickly. The library has a large number of computers available for the public to use, but unfortunately you can only use them for up to an hour each day. I recommend booking these in advance as the bookings fill up a few days in advance. The cd selection is very broad and at small cost they can be borrowed for up to three weeks. Dvds are also much cheaper to borrow here than at other dvd borrowing stores.