We choose Galley Gourmet based on a solid recommendation but sadly had the worst experience possible. After corresponding for weeks via email (including one telephone call) I felt good that everything was squared away to serve peach chicken, green beens and mac and cheese for lunch to 50 children and their parents who were in-patient at CHOA on NYE. Two days before the event we confirmed drink choices and emailed directions yet the day of NOTHING WAS DELIVERED :( Upon calling to see if additional directions might be needed, the kitchen staff stated that no order was on file and there was no way they could prepare and deliver lunch on short notice. We then called Jonathan Bird directly, who was our contact, he said he wasn't sure if we were still on. Still on?! So sad. And disappointing. He was terribly apathetic, I think my call to his cell phone at 11:45 am may have woken him up. As you can see by the attached screenshot, he made an attempt to rally. But this was after he said nothing could be done so we ordered Jasons Deli. Not the special lunch we imagined providing but delicious and made with haste considering our circumstances. We are super thankful to Jasons Deli and highly reccomend you not trust Jonathan Bird with anything important. read more