I had 2 rings (on 2 different occasions) repaired here. Both repairs cost less than expected and…read moredone very quickly. Staff is very nice and knowledgeable. Picked up the second ring as they were just finishing the repair. When he brought it out he noticed that the gem stone was loose in the setting (not the reason I brought ring in for repair) and quickly fixed it! My friend, whose family are jewelers in Michigan, recommended them and I glad I had them repair my rings.

Everyone was so pleasant. The work was impeccable. I had my ring sized and it was done much sooner…read morethan promised. Thank you for an amazing experience.

I am going to give this store a Generous 3 Stars. I have walked into this store on 2 separate…read moreoccasions; Neither time did anyone acknowledge that I had walked in or speak to me. Keep in mind there were no other customers in the store either time. Also I do not understand why we are in the last week of February and they still have a fully decorated Christmas tree up!? This is either extremely poor taste or ignorance. I am not sure which one. Take the Christmas Tree Down already!

Excellent service friendly I bought a silver chain excellent price I highly recommend this placeread more

I had my engagement ring and wedding band soldered together. He did it for half the price of…read moreanother local jeweller. He did it while I waited. Perfect! Now my rings are perfectly lined up. And he cleaned it!

Replaced two Watch batteries within 15 minutes of my arrival and loved looking around the unique…read moreitems in the shop. I definitely will be back soon.

I had a piece of jewelry custom made. Justin did an awesome job. When I saw it, I was amazed at…read morehow beautiful it is. The people there are so nice and helpful. Thank you so much for the great customer service and making me an heirloom piece.

Love this place! The workers are so sweet and very honest. I had gotten nail polish all over the…read morerings and they told me I had two options. They proceeded to tell me how I could fix it myself (for free) or what they could do for it. 100% recommend!

I can not express enough what great customer service and workmanship Gold Diamond Exchange…read moreprovides. I had some custom work I needed done and was shocked that they knew exactly what I was thinking, started working on it immediately, and finished it in a few hours. Amazing work. I returned with a question about another ring I have and they were able to do the work on that in the same day as well. I am extremely happy with the workmanship and the pricing. I have found a new jeweler.

Never coming back here I just got a ring here and asked to make it smaller for me , I came to pick…read moreup and this lady just handed the ring to me in plastic bag like if just paid 5 dollar ring no box no nothing she didn't even ask

Not friendly, especially blonde woman Owner has palsy so no…read morerepairs I was told they only sell jewelry not fix it I'll never go back there again The blonde lady has a holier than thou attitude She had no clue I was a 4th generation jeweler retired I just wanted a ring sized She said that'll take AT LEAST a month to send it out No way!

From the owner: Full-service jewelry store with a huge selection of fine jewelry, gemstones, fancy colored & white…read morediamonds. Buyer of Precious Metals & Diamonds, Wholesale to the trade, Certified Senior Bench Jeweler and Graduate Gemologist GIA.

Services at Jeweler's Bench always exceed my expectation…read more I took my rings for resizing and cleaning. They expediated the service to accommodate my overseas trip. Price is reasonable. My rings looked like new and sparkling. I also browsed their jewelry collections. There are some beautiful pieces, perfect for gift to family and friends. The owner, Juan is very friendly to talk to. He makes me feel safe to bring my Jewelries to his shop for services. I highly recommend Jeweler's Bench.

Terrific prices and skilled work. Customer service is caring. Also can benefit from innovative…read moreand creative work in jewelry design. Truly a jewel of a talented artisan shop. Very highly recommend!

Couldn't have been any more attentive, quick, professional, & respectful!…read moreI can tell this is the type of place that treats you the same whether you're spending $200 or $2,000. I felt like I was treated incredibly well for an inexpensive service. I will reward them with future business for sure!! =)

I stopped in to see if I had any jewelry worth anything. Jennifer said most was costume jewelry,…read morebut I had some vintage pearls worthwhile. I was happy she took her time for me & will certainly return. Kathy Tetzlaff Ocala, FL

Great customer service. The jewelry I bought from there was much lower priced from the 4 to 5 other…read moreplaces that I went to check out. They even let me design a new wedding ring for my wife using the original ring and other diamonds sold to me from there. I bought a Rolex Watch for almost $1,200 less than the other shops. They also took time to inform me how to identify a fake one from the real ones. The staff were extremely friendly and helpful. I will never spend my hard earned money for jewelry to any other store but Arnolds.

In response to Kimberly. I am very familiar with how pennyweight pricing works, as I've been buying…read moreand selling jewelry for quite some time. I will be in touch with Loni. Thank you. I've been doing business with Arnold's for over six years and have always had positive experiences, until now. I brought in a 14k gold brooch to sell, but Ray didn't even bother to look at it. Instead, he went off on a tangent about losing money on resin-filled pieces that turned out to be fake, which had nothing to do with the item I brought in. He didn't even take the time to actually look at or test the piece. It felt like he didn't want my business at all. I was honestly so baffled I left. When I got home, I tested the brooch again. It definitely was 14k gold. I called the store and spoke with Ray. He told me to cut it in half and if it's hollow bring it back and he'll buy it. If he inspected it from the beginning, he would've known that. The brooch was light and there were two tiny air holes on the back. I've been buying and selling gold for quite some time and know what I'm doing. I returned less than an hour later with the brooch and a 10K stick pin I had shown him at the initial visit. The brooch weighed 5 grams on my scale, but when I asked about the pricing, he said they go by pennyweight. After doing the math at home, it appears I was shorted. I always check the live gold price on their website beforehand, and I feel what I was paid didn't reflect their rate. To make matters worse, the 10K stick pin he had just valued at $58 the initial visit was only paid out at $32. I didn't catch this until I reviewed the receipt afterward. With the amethyst stone removed I know it had to weigh at least 1gram. Should have paid out at about $50 not $32! Over the years, I've recommended Arnold's to many people and even left two 5-star reviews on Yelp and Google. I've always worked with Zack or his sister and never had any issues, which is why this experience with Ben was so disappointing. If I choose to sell here again, I will definitely bring my scale to double check weights and pricing. Especially when dealing with Ray. I'd like to add that we don't just scrap at Arnold's. My youngest has bought Pokémon cards here as well. I have to say, they have an amazing selection. Especially when it comes to the Japanese booster boxes.

I called & spoke with Pat. If you're buying or selling silver, he has the best prices I've found in…read morethis area. To me, he also sounded like a guy who can be trusted. Jerry

One of the best pawn and jewelry businesses around. These folks are very nice people. They're…read morecourteous, knowledgeable, professional, and fair. They have some nice prices, and their selection of items is very good. It's a pleasure doing business with them. Give them a shot, you won't be disappointed.