Thank you to Ric's Sewer. I had my basement floor drain back-up leaving a black sludge all over my…read morefloor. Ric came the same day, rodded out the drain, AND cleaned the sludge off the floor. More than I expected! I thought I would have to come home and clean up all of that mess. Thanks Ric! A job well done. Cindy

10/10! Ric's came the day they said they would, diagnosed and fixed the problem very quickly for a…read morevery reasonable rate. I will definitely use their services again if and when needed. Very pleased.

They serviced my furnance twice thru the mobile home park because of a knocking noice, couldn't…read morefind the problem! Then I paid them to replace a board that was bad. I called again when the furnace went out again when it was cold out and I had no heat, and I talked to the owners wife and she hung up on me!! What kind of person does that? I wanted excel because they worked on it before and probably knew more about it!

Every time Excel has been hired, it has resulted in another call to have them come back to fix…read moretheir mistakes. For example, needed the wax ring replaced on the toilet. The guy left without securing the toilet to the floor. Another example, hooked up the water backwards in the shower. These are not technical things. There are "check your work before leaving" things. Not worth the effort and money to hire them.

We recently had Bob Genrich come to our house to help us deal with two kitchen faucet shut off…read morevalves that would not shut off. Bob was very professional and made short work of what ended up being three additional plumbing issues we asked him for help with. He installed multiple shut off valves, replaced a P-trap and installed a new bathroom faucet in about four hours total. The bill was very reasonable and we would highly recommend to anyone looking for service.

We noticed a rather large leak in our basement and we called to have the source determined so we…read morecould go ahead with repairs. Bob was out here the next day and identified the issue and gave us the name of someone who would be able to replace the tank we needed. While he was here we also asked if he would take a look around the rest of the house which he was happy to do and he pointed out things we should think about getting replaced soon. He answered all my questions and didn't make me feel stupid for asking. lol He also gave me the name of another person who would be able to help us with another issue we wanted resolved. We will be calling Bob again when we get around to updating our plumbing.

Southport recently installed my new HVAC system. The technicians that did the work were very…read moreprofessional and courteous. I have used Southport in the past and I highly recommend their services.

My 40 year old sump pump was failing. The Southport truck arrived around 8 am. Tim and Marcus…read morediagnosed the problem and recommended replacing the old pump. They offered three options and after discussing those options I chose the budget friendly pump. Luckily, they had that pump in their truck. They did most of the assembly by the truck. Once inside, they were quick to install the pump into the sump basin. Next was the electrical connections. They did a neat professional looking job. All in all, I was happy with the service provided by Tim and Marcus of Southport Home Services.

I guess a lot can change in 3 year's time, because we were very pleased with House of Heating and…read morehow quickly they came to service our old HeatNGlo gas fireplace that stopped working! We were impressed with Matt who performed a full service and diagnostic check - He fixed the problem and cleaned it so thoroughly that it seems like new - so we had a very nice experience and won't hesitate to call them in the future.

We had them come out 3 times to service our gas fireplace. Each time they said nothing was wrong,…read morecleaned it, and charged us. We finally had someone else come out who thoroughly fixed all the problems and made sure it would work when we needed it.

Misty is a good sale person and does the best she can do for you THE The installers dont know what…read morethey are doing and dont stand by there install. Had to hire another company to fix the mess with the power AC install. Was told he will rewire it so stuff works correctly and by code plus they dont return calls. If any thing purchase the equipment from Misty and get a another installer

Called a competitor a month prior who couldn't seem to fix my boiler system. After 3 weeks and…read moreChristmas passing, I finally just called Mas Statewide and ordered a new system. Mas came out in bitter cold weather and got my system installed and running, finally getting my house warm after weeks of excuses from the other company. They quoted me at over half the price of the competitor and never added any extras to the bill. 5 star experience.

I had Adam replace a spicket and clean up some unnecessary piping I had. He took care of…read moreeverything quickly and at a good price. I would totally recommend if you want quality service that doesn't have a cost reflecting to many ppl with there hand in the pot if you know what I mean.

We were looking for a plumber to generally look over our new home, do some minor repairs and some…read morenot so minor, including cutting back some pipe that had been plastered over against an external basement wall (like plastered directly to the concrete). Adam tackled it all with a great attitude, great work ethic, and great results at a very reasonable price. I really appreciate it when I find a contractor or tradesman I'm actually willing to call back a second time and Adam is definitely that person.

After having called a well-known local HVAC company (SSI) and ending up with an almost $350…read moreservice call on a Saturday after hours, we will never call on them for any of our HVAC needs ever again. Not only were we left with a decent-sized bill, but the issue wasn't diagnosed or fixed. We called Stacy's Service & Repair. Dave came over, diagnosed the problem, and even though the part needed to be ordered, he installed a used part to get us through until the new part arrived. When he received the new part, he contacted my husband and told him he would be over shortly to install it. Dave arrived within 30 minutes and had our furnace up and running again in no time. Excellent customer service, great communication, and very fair prices. Will definitely call them again for all of our HVAC needs!

I would like to say how pleased I am with the service provided to our home. It was 99 degrees…read moretoday, the hottest day of the summer, so far with a heat index of 107 today in Wausau,WI. And of course this is the weekend my central AC breaks down. I started calling the names on my list. The "24 hour" guys were no help at all. Nor was anyone else. Monday was the soonest they would come out. Finally, I called the last name on my list : Stacy's Service and Repair. A pleasant man returned my call in 10 minutes and told me that he could be at my home within 30 minutes. He arrived as promised, quickly identified the problem and fixed it. It turned out to be a blown capacitor. He also cleaned up the unit for me. Allan was very cordial and professional.The rate was quite reasonable, especially given a Saturday. I am a very satisfied customer and highly recommend them.