They are great. Very good doctors and staff. Shout out to Dr. John Paul Kelada and his…read morestaff-especially Sonia and Traci.

Ive worked for Sutter for 4 years now and is the best place to work and recieve care. Ive always…read morehad a wonderful experience with Sutter and will never go any place else!

Nivano is a joke. I paid thousands last year with Aetna using Nivano as the medical group. They…read moreupdated their systems and lost all of my 5 year olds informations costing me almost $300 to establish him at his doctor. They said they have no information telling them he was a patient. Medi Cal does a better job than Nivano. They are absolutely terrible. I would double check with any insurance plan that they do not do business with Nivano.

I am absolutely disgusted and disappointed by Nivano Health. I have experienced an injury that…read morerequires a surgery in order to fully recover, they have consistently misplaced my referrals to a surgeon, and failed to find me care within the medically necessary and legally required timelines. Numerous attempts by my doctor's office to compel them to act have either gone unanswered, or dealt with in a manner that has only resulted in further delay. I'm of the opinion that these are the freeloader types that cause the actions of individuals like Luigi Mangione. They are paid by the tax payer for services which they fail to render, while they laugh all the way to the bank without providing the adequate healthcare that they are contracted and obligated to provide. I have initiated complaints against them with the Department of Managed Health Care and plan on holding them accountable. They have history of violations, and while they have changed their name, it's just more of the same, and a continuation of the trash service. To quote my doctor: "Your insurance sucks. I have never had to deal with this level of incompetence and headaches." That pretty much sums it up. If you are on Medi-Cal and this is who they assign as your management, I strongly urge you to switch providers and request a change of management. For those in the Sacramento region, avoid Anthem Medi-Cal as your choice, as they are who fanned out my care to Nivano.

I'm really grateful I found Sac Eye Consultants. I'm still very new to the practice, but my…read moreexperience so far has been really positive. Every staff member I've interacted with has been so kind, welcoming, and helpful. The office is also really nice. It's clean, comfortable, and feels very well taken care of, which definitely makes you feel more at ease when you're there. I had been dealing with dry eye issues since May and had been struggling to find somewhere that could see me in a reasonable amount of time. I was really thankful that Sac Eye Consultants was able to get me in much sooner. Even though dry eye may not always be considered an urgent issue, I had been dealing with symptoms for months and it was really affecting me. I truly appreciate that they have availability for patients who are struggling and need to be seen, even if their issue isn't necessarily considered an emergency. It meant a lot to me to finally be able to get an appointment and start getting some answers. Thank you to everyone at Sac Eye Consultants for being so kind and making my experience a good one so far!

So I was referred here and from the beginning it was weird!…read moreThe person that called me to make the appointment spoke way to fast and was not clear with her speech but on the good side she was very good at explaining everything! The bad part was checking in online! I was having trouble doing it and I tried it several times and it may have been my fault, however when I was checking in, I told the human at the desk that I was having issues filling it out online and instead of offering any other type of paperwork to fill out, he only said unfortunately I have to do it online! I find this to be absolutely pathetic way of doing business You should always offer another way for me to do what was once your job! And that's another reason on how pathetic my experience was! The funny part is that I have some of best insurance coverage you can get!

First time PT patient!! I've been experiencing neck pain and self-diagnosed myself with 'tech neck'…read moreafter nearly 8 years working a computer job. I got a referral and once that went through, I called to make an appointment. I was able to get one SAME DAY. I came in the afternoon, parking lot was looking full but I was able to snag a spot close to the entrance. I walked in and PT is on the first floor, nice! I got checked in pretty smoothly and I didn't have a co-pay but we will see if I get hit with a bill later down the road. I did not have to wait that long before I was called in, probably less than 3 minutes. I had an evaluation with MF and she was great! Super professional and taught me a handful of stretches and movements to perform. She felt my neck, checked my mobility, and watched how I would work from home standing. MF gave me a lot of tips and printed out a sheet so that I can reference when I'm at home. She gave me all the tools; now it's on me to change my posture and tight pec muscles. I hope that I don't need to come back to PT because hopefully, I take everything that MF taught me and implement it into my daily routine and create a routine for myself. I think it's important to do a PT visit because we can get lost on the internet just doing random arm stretches or buying a neck massager when we really need to stretch our chest, build upper back muscles, and work on our posture. Thanks, UC Davis and thank you, M Foltz!

I like Chad who's my therapist for my shoulders problems, because the pain went away. I also did…read moreall the programs (homework) he gave me at each session. I had about four therapy sessions with him. I think Chad is an excellent therapist. Two days ago, I started a lower back therapy evaluation session with Dale Woolley. Even though it was the first therapy session but he squeezed in some exercises for me, and sent me home with a program to practice, in video and email as well. He's an awesome therapist and he has great advices on how to handle my lower back pain.

I've been to the Folsom location and met with Dr. Gruppo, and Roseville with Dr. Caz and they were…read moreboth amazing. The office staffs were respect and professional, if on the quiet side. Both surgeons heard my concerns, took time to explain and answer any concerns and questions I had. I'll be going with Dr. Caz for my surgery because she is doing a septoplasty and rhinoplasty but I would've felt confident with Dr. Gruppo if I was getting the septoplasty. Every phone call I've left messages with or emails I've sent have been replied to in a timely manner. I have nothing but good things to report here!

Dr. McKennan & Gerry are wonderful. They are very responsive to my needs & are very professional &…read morecaring.

The service you provide for keeping my hearing aids in good working order is fantastic. Your…read moreemployees are always helpful and friendly. I've had my current hearing aids a year this month. Thanks for making my life better with good service and good hearing aids. Joan P

If I could leave a negative 5, I would. Went in to Sacto Ear…read moreNose and Throat in Folsom for an insurance covered hearing test. Was told by a lovely doctor that yes in fact hearing aids would be helpful. Was then offered to see the on site separate business SENT for hearing aide options. Was also told the appointment with SENT was included in my co pay appointment hearing test. So we scheduled the appointment. I received a call from SENT and WOW!!! The lady on the phone who told me she was the manager was a horrible RUDE, actually immature !!! NO business being in customer service or on a phone !!! I cancelled the appointment. I would rather drive 100 miles to a different business, then give my money to a business that treats their customer's like that.

Some of the staff can be a little bit more friendlier but over all my doctor nurse practitioner is…read morevery sweet handle all my demands and concerns in a timely matter. Also all my referrals get turn in. They never 2nd guess my concern about anything. It took a few appointments for me to get comfortable with the clinic there but as long as all of my concerns and worries are met I had no problem with this clinic I would refer people here. The only thing that will blow you out the water is your medical records. You have to pay for the records. If you want a doctor to sign off on your medical leave or EDD you have to pay for that and I think that CRAZY OUT OF THIS WORLD!!

Funny people say the receptionists were bad but they were about the best thing I saw or had the…read morepleasure of talking with. To preface this review by saying I have 3 years of nursing school and 6 years of LPN nursing experience. I had an Appointment with PA Philip Ford and it wasn't very positive. In fact I would feel better if PA Ford changed his first name to "Ford" and his last name to "Truck", because that is exactly what he is.....A "TRUCK". Why? Well first of all he told me that my problem isn't really his specialty. That's fine, and I understand that. Dr. Truck gave me another perscription of what I currently had and some positive effects during the trial. That's fine. Dr. Truck sent the perscription to the wrong pharmacy and I had to wait an hour in the parking lot with a 102 temperature. It's been 6 days and it isn't working. Fever is gone but pain and swelling still a go, so I made it a point to call 3 more times and had to keep calling to get him to change the perscription. I researched Google for my particular problem and it specifically suggested 4 medications. 3 of them I've already tried during my nightmare 4 months of having this infection so I was hoping for the strongest one Google recommended. I also inquired with my other Doctor friends back home and they agreed that I should try the stronger one. Well when I called the last time Dr. Truck said he would send the perscription in. Well I went to the pharmacy today and guess what was there? NOTHING, Dr. Truck didn't send my perscription to the right CVS eventhough he mirrored the words out of my mouth as I was saying the correct address. This was the second time he sent my drugs to the wrong pharmacy. Well it's back to playing phone tag and I had to call back again with no response. So I decided to call again before they closed. The receptionist said that, "Dr. Truck, changed my perscription twice and he's not going to change it anymore!" WTF? First of all you changed it once, today when you sent it to the wrong pharmacy. Second, you sent an antibiotic that I was on last month and didn't work at all. I guess you would have known that if you actually looked at my chart. Third, if you would just look in your PDR you could have suggested the right medication in the beginning but you're too much of an amateur to care. Thank you Dr. Truck for nothing! He also said I should just wait to see my specialist which All-Med hasn't sent the paperwork to Sutter for yet. It's nice sitting here in pain for someone else's incompetance. Well I better focus on my specialist because Dr. Truck sucks. So when I called Sutter the receptionist said she didn't receive the paperwork yet. How funny, I received the paperwork at my house but the specialist hasn't received anything. I would like Dr. Truck (AKA PA Ford) to call me personally and apologize for being un-caring and inept at his duties.