Our experience was positive with the office. This office phone number is much better than the…read moreothers in Boca . As a group it's quite difficult to get through to the offices by phone. FYI ~ If you're try to call during lunch hours, they are closed. If you are more than 15 min late they will reschedule your appointment. Give yourself plenty of time as it takes a few minutes to find the building once you arrive. It is behind Wellington hospital.

Excellent experienced Doctors. Each one of them are wonderful! I did see each one of them because…read moreof scheduling and was extremely happy with the care I received.

Extremely disappointed and the entire process here I scheduled a telehealth appointment via a…read moreOrlando office and was given to this Wellington office. I had a schedule telehealth visit. No one called me during that time hours later I was unable to talk to the provider. He then scheduled me to go to quest for blood work. I went to quest within 48 hours of him requesting me to do so it has been over 30 days and I'm still waiting to hear from my results. Remember this is for allergies. I have lost weight and have not taking my daily medication because I am unsure what I'm allergic to... this has been an absolute nightmare

Terrible service. I do not recommend going to this allergist. They just performed the test on my…read moreson but wouldn't prescribe anything since we are not going to follow care with them anymore. The doctor is very serious and stanoffish. I didn't feel like he really cared for my son, he asked a few questions and pretty my scolded me for a personal decision. He suggested to change antihistamine but never even sent a prescription to the pharmacy. When I called back, his staff said they will hand everything to my sons pediatrician because they will not continue to see him and they can't do refills. I said I understand that but I ask to have the medication at least for a couple of weeks until I see another allergist.

I was about to cancel my appointment after reading two reviews with very low ratings. I'm glad I…read moredidn't because I've met the best Allergist Practice in the area. Dr. Gonzalez and his staff were very kind and attentive. Contrary to one person's comment, I did not have to wait to be called. They were very punctual with my appointment. As a new patient, the doctor took the time to learn about my medical history. This doctor, despite having been in practice for many years, is very passionate about his profession.

After 6 grueling months of having them receive a referral and make an appointment for a basic…read moreallergy test, today I was finally told they are no longer seeing new patients. The first few months was the initial battle - this was when I had to call, about once a week (which eventually became every other week), to both my primary care and their office to confirm that they had received the referral necessary for me to see them through my insurance. And, each time, they always had an excuse. The first few weeks, they kept saying they just didn't receive anything. Then, they told me I must have the wrong number. And then, when I finally conferenced them in with my primary care doctor, they gave them another fax number (of course, which they never received a referral to, until months later). Three to four months later, after the referral miraculously appeared at their office (a process which should take no longer than 5 minutes, and that's if the person was using one hand), they fail to notify me of this. I go on thinking they are still waiting on the referral, but finally make the decision to call them once more and check for myself. This time, they tell me the referral was received, and I could make an appointment, but it would be about a month out. Because of all the previous issues I had with this doctors office, I decided to call them back a week beforehand to clarify the appointment details. One of the reasons I chose this doctor's office was due to the location, as they had one office located where I live in Palm Beach Gardens. When I spoke to the receptionist (it was always the same lady, so I can only assume they have only one person at the front desk, which is surprising), she told me that the Palm Beach Gardens location had closed, and their only open location was in Loxahatchee. Although I knew it would be a bit of a drive, I spent all this time and effort to get where I was, so I took it. I eventually had to cancel the appointment due to issues with a medical condition. Today, being that my medical condition has become much more manageable, I tried to call in and reschedule. Instead of telling me I need to pay a fee for a missed appointment, or any other reasonable excuse, I was told they are no longer seeing new patients, and when I asked why, I was told it was due to the current pandemic. Besides the fact that this makes absolutely no logical sense (why would they see current patients, and not new ones? Am I more likely to have COVID because I am someone they do not know?), the sweetheart at the front desk who made this 6 month wait possible (she was and is in no way a kind person, if the sarcasm didn't project through my words well enough) didn't even offer to reschedule me at a later date. One of the worst practices I've had the misfortune of dealing with. Steer clear if you want to avoid a heavily mismanaged office, and a grumpy, lazy, and useless receptionist. It is truly sad, as I heard Dr. Gonzalez was a good doc. But, if the practice isn't run well, everything else crumbles.

I came in Today march 15th 2026 The front desk lady is extremely unprofessional and rude she told…read moreme it was "my fault" that I didn't give her the address for where I needed my medication to go I realize that I had a different one on file and apologized after that I stated I needed the medication sent to the location of my verbal request it was done wrong the first time I was feeling terrible as I'm trying to help her correct the mistake I was looking up the address on my phone and my phone took me to a pharmacy that was in the plaza of this facility instead of the one that I needed it to go she realized that and said " I thought you said you need the one on forest hill and jog this is not it with a very cold and rude tone and I was like "oh your right my apologies can you give me a second please to find it in my phone I don't feel well and I'm trying to find it" she was even more disrespectful and impatient with me I was going through a lot physically and was having a hard time concentrating nonetheless I finally gave her the correct address and she said it's done then she cut me the most distasteful look afterwards as if my presence was such an inconvenience to her I went to my pharmacy and drove all the way back to this facility for her to correct the error and that's how I was treated she was so disrespectful that I broke down in tears because I was already trying to explain to her that I felt really bad physically and that my symptoms are getting worse it seemed like my words were going through one ear and out the other as I was speaking to her but after my pleas she finally told the doctor and the doctor spoke with me he was very kind and understanding everyone else at the facility is extremely nice attentive and patient especially the nurse and the doctor but watch out for the front desk lady it's sickening Because people come there to feel better and she makes matters worse by being rude people experiencing sickness don't need that extra pain I literally told her I did not have the energy to go back and forth with her and I even apologized for my behalf because I was the one that had the wrong address on file and then I proceeded to give her the wrong address when I was looking for it on my phone but she didn't need to say things like "it's all your fault" and whatnot how she treated me was uncalled for anyway moral of the story the medical care is amazing it's just that front desk lady

I got a CT scan on May 28th and was told the report takes 5-7 business days, when I requested a CD…read moreI was sent a form that stated the CD would take 3-5 business days. It is now June 9th and the report is still not available. If you go to an XRAY place other than this one, they usually give you the CD before you walk out and the prescribing Dr gets a report in 1 or 2 days. They are part of the Baptist Health system and are not connected so I had to drive to Miami to deliver the CD.

The staff and doctor are lovely.....but I've consistently waited over 45 minutes past my…read moreappointment time to be seen. It typically takes an hour and 15 minutes past my appointment to see the doctor. Again, everyone who works here is wonderful, but time management is a con.

From the owner: Sinus Solutions of South Florida was founded by Dr. Napoleon Bequer, former Chief of Staff at Palms…read moreWest Hospital. Dr. Bequer provides a range of ENT treatments and procedures, giving you the option to choose which treatment best suits your needs. Sinus Solutions of South Florida is a leading provider of balloon sinuplasty in Tampa and West Palm Beach.

Extremely disappointed and the entire process here I scheduled a telehealth appointment via a…read moreOrlando office and was given to this Wellington office. I had a schedule telehealth visit. No one called me during that time hours later I was unable to talk to the provider. He then scheduled me to go to quest for blood work. I went to quest within 48 hours of him requesting me to do so it has been over 30 days and I'm still waiting to hear from my results. Remember this is for allergies. I have lost weight and have not taking my daily medication because I am unsure what I'm allergic to... this has been an absolute nightmare

From the owner: We've treated thousands of patients in West Palm Beach, helping them solve their allergy, asthma,…read moreand sinus issues under one roof. We have several solutions that meet your lifestyle and budget.

Dr. Goad is a good surgeon and his staff is very helpful every time I call or go there.read more

I had an amazing experience at the office, The staff are friendly and helpful. Dr.Goad is very…read moreprofessional, I love how he explained everything for me. I definitely recommend this office :)