Tony is incredible! It's been about 4 months since I've had a massage and I'm a person that needs…read moreone every month or twice a month so he had his work cut out for him; he did not disappoint! Very professional, a master at his skill, intuitive and listened to what had to say prior to the massage. I did a 90 minute deep tissue; it was a combo of deep tissue, shiatsu and Thai stretching. I will absolutely be back! Feel so much better! Thank you!

Prior to today this would have been a 4.5 star review. Unfortunately, I'll have to deduct stars…read morebecause of Customer Service. I've been coming here for years and recently tried to redeem a Groupon. I booked my appointment over the phone with who I thought was an employee or owner of this location. He took down my Groupon redemption code and told me that my appointment was set. I was told that Groupon's weren't able to be redeemed on weekends, so we decided upon this Tuesday. I came in today and it was a pretty routine session and when I came out to leave a tip, I was told I would not be able to use my Groupon redemption code even though that's exactly what I used to even book the appointment over the phone. They told me that I was unable to redeem the code because I was not a first-time customer. They called an owner or manager from another location who after going back-and-forth with me, said that there was no point in us arguing because I was just going to go and write a negative review. The thought of leaving a review never crossed my mind. But after he said that, I thought it was a great idea. All I really wanted was for them to honor our prior conversation from a week ago. Since it was brought to my attention that this is something I could leave a review about I will do so. This will be my last time coming to this location. It's been a good couple years. This is not to discourage anyone from booking, but rather to encourage you all to read the fine print on the Groupon. Because even if you have a verbal conversation with someone on the phone and get confirmation that your appointment is booked, there are chances that they will not honor it. Especially if you are a loyal customer. Unfortunately, all of the relaxation I gained from the massage is now out of the window :)

Wow I just had a massage with Amy and she is incredible!! Strong hands capable of an excellent…read moresports massage with acupressure points, highly competent to do a lighter touch as well with caring and sensitivity to the client and the facility is super clean and welcoming!!! Loved it and extremely reasonable rates and I will be back !

I left this place more tense than when I arrived and extremely disappointed…read more I booked a 90-minute Swedish massage and clearly requested light pressure, no finger pulling, and no spine or knuckle popping. I told both the front desk and Pulsri directly. Despite that, she massaged far too hard. I repeatedly asked her to go lighter and told her she was hurting me. She would adjust briefly, then go right back to being too rough, or just move to a different area instead of fixing the issue. She also popped my back and tugged on my fingers multiple times after I explicitly said not to. The headrest was stuffed so there was no opening to breathe. I pointed it out at the start and kept readjusting, telling her it was uncomfortable and hard to breathe, but nothing was fixed. When she saw me move my head she kept asking if I was okay. I expressed my problem but she went right back to massaging instead of fixing the headrest. At the end, while I was still lying there naked under a thin sheet, Pulsri asked if I was tipping in cash or Zelle and continued standing there after I said I'd tip outside. It was uncomfortable and inappropriate. There were also multiple signs in the tiny room stating a $30 minimum tip. Then she stood extremely close while I logged into my phone to send it, ignoring my requests for space and making me uncomfortable about my personal information. This experience was painful, stressful, and unprofessional. I would like a full refund. I now need another massage just to undo the tension this one caused.

I went to this place and every time I really enjoyed the massage . I used to live in china and go…read moreto Thailand . So I used to massage.. May is very good masseuse. I recommend her !

I'm posting this because I'm surprised the other reviewers didn't mention it, and I think I…read morewould've liked to know before I went to see Mr. Miagyi. If you are used to going to an establishment and receive your appointed amount of massage, you should read this so you are prepared for everything. I found this place through Yelp, due to the rave reviews (even thought only 4) and how close it is to my house, I decided to give it a try. I called in the afternoon to book an evening appointment. On the website, it says he charges $65/hr. When I called, I mentioned I wanted a one hour massage and we booked a 7pm appointment. The only thing the woman mentioned was they are located behind the Out Of Asia furniture store and I could park in the lot. When I arrived, the gate to the lot was closed so I ended up parking on the street. There was no obvious way of entering the property, it is in a sort of shady part of La Brea ave. So I called the number and the same woman had to come out and let me in. We went into the furniture store and she informed me Mr. Miagyi was on his way. I have been to some random locations for nails or wax, so I'm sort of used to people operating out of odd places...so i didn't think anything of it when I arrived. Once Mr. Miagyi arrived, he led me through the store, out the back door, through a storage area in the back and into a back house. I was slightly weirded out, but decided to go with it. The massage room was in a back house, in a small room on the first level. I walked in and saw a massage table with lots of literature on it, and immediately knew this wouldn't be a normal appointment. Mr. Miagyi sat me down and for the next 50 minutes talked to me about Fend Shui, my chi, my zodiac sign, how I should drink more water, eat less carbs and do more yoga. Sometimes he was a bit odd, sometimes he made sense, he even took two phone calls during the process. I was getting a little anxious b/c I didn't know when the actual massage would start. Around 8:15pm I think was when he started the massage. The massage itself was very good, better than average. I have had better though. I'm very used to the therapist stopping once the hour is up, so I didn't really keep track of time. At some point, the woman who took my appointment (who turns out to be his sister) knocked on the door and told me my boyfriend was on the phone and it was an emergency. When I answered, he was in a panic, b/c it was 10:30pm! He said he didn't hear from me around 8pm (when he thought my massage would be over) so he called to check on me. The lady told him I would probably be done by 9pm. He drove to the actual place, but couldn't figure a way it. Before you think he's insane or too protective, the area is a bit shady and nothing gives you the hint that there's a massage place there. So naturally he was worried. When I didn't come home by 10pm, he called again but couldn't get in touch with anyone. Eventually he got through and that was when I talked to him. So my one hour appointment turned into a 3 1/2 hour session. Mr. Miagyi wasn't done but we decided to stop so I could go home. When I was leaving I told him I hadn't paid, and he told me I would just pay him. I assumed I booked an hour appointment, so $65 and tip I thought it would be around $90. When I asked him how much, he told me $180. I was shocked by the price. That is an acceptable price if I booked a 2 hour massage, b/c I know I did get a 2 hour massage. However, it wasn't what I signed up for and I depended on him to stop the session. Anyways, I said I only had $100 cash (they don't take credit cards), and he told me it was fine, I could just pay him whatever I had. I don't quite know how to sum up the experience. At some point, my crazy imagination wondered if I was going to be kidnapped and killed in the back room. The set up is definitely not traditional and unlike any massage place I have visited. In the end, everything worked out and I received a good massage, but the experience was a bit too odd for me. Mr. Miagyi explained that it is a healing process that he does, not just a regular massage. This is all great if I knew what to expect. I walked in expecting a regular routine hour long massage, but left at 3 1/2 hours. If what I have describe is your thing, then this is a good place to visit. Just know you probably can't squeeze this in b/t your spin class and brunch date. Overall, Mr. Miagyi was very nice and skillful. He was a bit eccentric at times, but harmless. Just be prepared, it's definitely not your run of the mill establishment.

One of the best massages I've ever had! Mr Myagi used a handful of different techniques on me,he's…read moreextremely talented with the utmost professionalism. This was much more than a massage,he cleared and realigned my energy meridians as well.I came in rundown and achy,I left energized and centered. His place is clean with a pleasant and peaceful ambiance. You will not be disappointed!

If someone is paying for a service, they should get the complete service if you're paying for a 60…read moreminute massage then you shouldn't be getting a 40 minute massage.

I believe the people who gave this place one star are "Karens" to say the least!…read more The place is clean, the therapists are legit (shout out to Lucky) and the overall experience is fantastic. I have been there multiple times and I've had a massage by many different therapists through the years so I can safely say that the place is consistent. Do business here.

Without a doubt, the best massage I've had - and I've had many! Sophie is my go-to gal for all my…read moreaches & pains - of which there are also many! Years of hardcore workouts have meant I'm constantly full of knots and tension, and Sophie manages to work them out carefully & intuitively with her magical hands. I find most people can't do deep/sports massage gently, and yet somehow she manages it! I always leave feeling looser, lighter and deeply relaxed. Fan for life!!

Sophie gave me the best massage I've had in a long time. Her calming presence, healing touch, and…read moreintuitive technique are the framework for a truly therapeutic experience. I felt entirely comfortable in her care, it was relaxing and restorative. I ABSOLUTELY recommend Sophie and looking forward to booking in with her again.

great massage nice and clean recommend, will be back soon…read more thank you so much for gail and Irene

I've had very hit or miss massages here, from being the best value massages in LA to being the…read moreworst. I get the east meets west because it's a great combination of firm and soft massage. Normally they'll focus on one area while still being comprehensive in massaging other areas of the body. Some visits I'll have a really great masseuse who even focuses on range of motion as a concern which is fantastic. Last visit, I had a gruff, unfriendly masseuse who, from the get-go, had little concern for my well being. She started by asking if she could stand on my back, to which I politely declined, and then immediately as the first move of the day proceeded to climb onto my upper thighs instead. I started off upset, as I would not have consented to *any* standing work had she asked. The remainder of the appointment was so aggressive, even when I expressed I was uncomfortable. When she started the hand massage, she pulled my first finger so hard out of the joint that I cried out in pain, and instead of apologizing, she threw my hand down and moved onto a different body part (skipping the entire hand massage). She was also really invasive in the groin/glute area that left me so uncomfortable :( I would've written this off as a one-time thing but the staff handled the situation poorly. I tried tipping 15% (shoutout for tipping at all!!) and they frankly kept refusing and adding 20-25% to my credit card. I had to separately request for the Venmo of the masseuse to avoid tipping their suggested amount which I found really pushy and unnecessary. In addition to the staff rescheduling my appointment time each visit, I've unfortunately reached my limit and won't be returning.

amazing healer! if you have any doubts, let this be your sign. schedule an appt with her, asap!read more

Natasha is so warm and kind. I felt very comfortable in her space and you could feel it was a great…read morevibe. She gave me a deep massage and I feel great the next day. I'd also recommend finding the secret door. She'll insist there's no secret door but I found it and was mind blown!

Stay AWAY! You've been warned. Place deserves 0 Stars and closure. I went to this place based on a…read morereferral but should've checked reviews first. Requested a 1 hour massage but the massage lasted only 20 minutes or so. Rubbed my hamstrings and calves the entire time before asking me to flip over. Once I flip over I'm asked "How much Money you have?" Confused, I asked why? She then offers me an "upgrade" in which I declined and the session was immediately over. After getting dressed she then presses me for a tip of $80. Take my advise and go find somewhere else. This place should be investigated and shut down.

Do not go waist of time Really crappy service…read more They steal your money Maybe 15 minutes massage They really give tai people bad name Do not go

Lovely staff, everyone was so nice. They were able to book me an appointment last minute. they…read moreoffered me infused water while I was waiting for my service which is always nice. The massage room is dimly lit, and there are quiet ocean wave sounds that really relax you. And it's not crazy overpriced! Great spot if you're on the go and looking for a professional massage in a spa environment.

Johnnae is AMAZING! I almost hate to say it because I know she'll be harder to book…read more Oh yeah, and the membership deal makes coming in monthly a no-brainer.