Two stars are *only* because the patio looks ok--at least for now; I haven't even stepped on it yet. Two strapping young men at the prime of their lives decided one day to take advantage of an old lady-- and took on a "small" project they really didn't have the time or motivation for. So they did the tiny job in bits and pieces over *several weeks' time.* First, the owner can't find his way out a paper bag. His nephew, in fact, was shouting instructions at him the entire time. He lost the email address I gave him, changed his estimate twice, his "contract" looked like something a toddler put together (no start/finish date either), insisted on demolishing the existing deck (I wanted to hire a separate guy to do that part of it, but Smith said no), gave me half-day's notice instead of the several days I asked for, and didn't clean up properly (understatement). The yard is still laden with dangerous debris, and I told him so. Last, the temporary low 3-sided "fencing" he promised would be part of the total price ($3500...every cent of which I paid him by the way) to keep the wild animals here from stepping onto the wet cement had only TWO sides to it (wth???); even the TWO sides were loose. Yet he lied about that too--before, during and after. Does he hallucinate? Is he just a habitual liar?...I asked myself...or does he have some kind of mental illness??
I picked this company out of 5 because their home base was just a few blocks from here. One I liked better was in Tulare.
Clue: Don't have time for a new contract and to follow through from beginning to the end? Don't take it on! read more