Went to G I B for an out-of-province inspection. Inspection was ok but when I got the car back I noticed the steering wheel was no longer on centre (3:00/9:00). I had just driven the car 12 hours back from east of Calgary so I knew for sure that the wheel had been on centre. Took the car back in, they charged me for an alignment, didn't give me an alignment print-out and the car felt absolutely no different except now the steering wheel was off in the opposite direction. Then they argued with me a bit that the tech had tested the car and it was right on centre. I went back in, took the tech for a ride and he then agreed it was slightly off centre. They did then fix it properly.
Nice guys, polite, etc. However, I had to ask for the alignment print-out which I then received on a follow-up visit - first time in my life that I had an alignment done and the tech didn't show me the paperwork and go over it with me right away. At this point, I don't even know if an alignment was ever actually done on my car. The print-out I received doesn't even show a VIN number. Lesson learned. read more