I have never written a review before for anyone I have done business with but my wife and I agreed…read morethat we needed to write a review for Ricky Gray. When we spoke on the phone he was professional and understanding of our urgent situation and he made himself available the next day to take care of our problem! He also assured me that he would guarantee his work! After he finished the job all looked well. But the next morning we had bleeding in the ceiling from the old sheetrock so I called Ricky and he came by the same day and looked at the issue. As he promised he came back the following Monday and fixed the problem. I can't say enough on how much we appreciate Ricky Gray's business ethics. We recommend him to anyone that needs his services. TRKing

Extremely dissatisfied with Rickey's work. He left and said the job was completed and to his…read moresatisfaction. As you can see it's so disheartening to pay for this kind of service. I sure wouldn't be proud of this work if I were him. He cost me an extra amount of money to fix his mistakes.

Everyone involved was so polite and helpful! Their estimate came in well below all the others I…read moregot, and while looking at the fence to give me an estimate, the gentleman even fixed a hole where the neighbor's dog could get through. They were there on time, and finished much quicker than I expected. Looks great, and I highly recommend them.

Thank you for your response. I understand that you disagree with portions of my review, but I want…read moreto clarify a few points from my perspective. While my fiancé's name is on the contract, my name is only name on the property, mortgage, and checking account used to pay for the project. I was also present throughout the process and directly involved in decisions and communications. My review was never intended to dispute what was written in the contract. My concern is that some important items were not clearly discussed during the estimate process. Specifically, we were told that the sprinkler system "wouldn't be a problem," yet later learned that relocation of sprinklers was our responsibility. My hope is simply that future customers are made aware of this requirement upfront so they can plan accordingly. Regarding the sprinkler repairs, I was present when the third pipe was repaired after dark. While I understand your records may reflect otherwise, no assistance was provided at that time in the dark. Likewise, we did verbally request cancellation by phone and were told that we wouldn't receiver or non refundable 50% deposit back, though we were offered the alternative of proceeding with a shorter fence. Another concern was access to the yard. I understand construction requires equipment, but we were never informed that a truck and trailer would be driven through our yard. In my opinion, customers should be given advance notice and asked for permission when heavy equipment will be used in areas outside the fence line, especially when there are alternative methods available. As for the April 1 quality-control visit, no one was home, so concerns such as rough cuts, missing nails, and rust on portions of the fence were not discussed. These are issues that should have been seen by your employe doing their quality check. Those issues are relatively minor and not worth reopening the project over, which is why they were never submitted as a formal warranty request. My review was never about debating contracts or BBB procedures. It was simply to share our experience and encourage greater transparency during estimates, better communication regarding equipment access, and more attention to detail during installation. We own other properties that will require fencing in the future, and had this experience been handled with more care and communication, I would have gladly chosen Major League Fence again. I genuinely hope these comments are taken as constructive feedback to help improve future customer experiences.

Had a deck built with great results, reasonably priced with attention to detail. Will definitely…read morecall them for any work I need in the future.

We loved that Island View Handyman was responsive, very transparent, alerted us to change orders…read morewith clear explanations. When a task could not be accomplished he moved to the next one to maximize the appointment. We will be retaining him again to complete the items that we could not complete this visit and for our future handyman job needs. We recommend this company!

Amazing service and both owners came out and explained the different methods of insulating the…read moreceiling in my steel building. Went with the Mylar and couldn't be happier! They did have to come back out once a couple of days later when some of the taped joints came apart. Their crew actually moved stuff out of the way and when they were done put it all back in place. I am SO HAPPY with the job. Highly recommend them!!!

We had a screened in porch, which was just being used for storage, converted into a guest room. A2…read moredid a great job and we are very happy with the results!