1) Make sure you have checked EVERY corner when you move-in. Take a look at the photo, I thought a scratch this obvious must be notified before the move-in inspection. But I was charged $475 for something I did not commit. Just imagine how expensive it can be if it is something worse, and how disfunctional this building is for missing something this obvious. 2) A few days before my move-out date, someone opened my apartment door while I was about to take a nap. This is a direct safety violation. When I called the management to know what is going on, they did not care at all. Your safety is not their concern. Till this day, they still have not given me an answer on this. Update: Kayla has reached out to me, and apologize over the inconvenience it caused me. At least Fuse has shown some respect and concern regarding my issue. read more

Lived here for three years because of the beautiful view and prime location, but you will regret moving here. Luxury prices with zero service. As others have mentioned: cheap fixtures and appliances, heating is loud, lighting is poorly designed/wired, management is perfunctory at best and security is lax. Bike storage and management is pathetic, but parking is worse, and they have very few guest parking spaces, which need to be reserved and picked up during management hours. Always had good service from maintenance and cleaning staff is friendly and thorough, but if you want a good customer experience, rent anywhere else. read more

Having lived here now for over a year, here are the pros and cons: Pros (1) Staff are friendly. (2) Appliances are nice. Apartment feels up-to-date and nothing breaks consistently. (3) The nature reserve behind the building is the BEST. (4) Fairly quiet -- I've never had a noise complaint. (5) Gym is nice + clean. Cons (1) No package system. They have lockers, but they are not used consistently. You need to check one of five places around the lobby any time you might have a package (the lockers, a package bin room, under the stairs, a table by the mail boxes, and the entry way floor). The staff have no responsibility over the packages, so they won't even tell you if something arrives. (And have no way to help you if something goes missing.) (2) No place for food deliveries. Everything gets put on the floor in the entry way to the lobby. They used to have a table, but moved it to the inside, so you need a key to access it. They've refused (inexplicably) to move the table back. (3) The elevators are SO SLOW. And sometimes they move, but don't reopen their doors--you have to repress the button on your floor for the doors to open. At one point, their certifications were expired for over 6 months, so I don't know if it's a safety issue. (4) The trash chute is often broken. The sorter--the machines advertise as allowing you to pick whether it's recyclable or trash--has been broken the entire time I've lived here and they've made no effort to fix it. (5) There is a lot of trash outside the building that just gets left there until it blows away. Same for vomit / liquid messes. No one cleans the outside area. And since the large trash bins are left open outside, lots of stuff blows out of them into the street and landscaping. (But the inside of the building is very clean and the cleaning staff are wonderful.) (6) The parking garage: There is effectively no guest parking. You can only exit if you have a key (so if you forgot yours, you will be locked inside)! Seems incredibly unsafe, but is also very inconvenient if you are do get a guest spot (since they have no way to get out once you've let them in). (7) Just very expensive. And you get very little ongoing service in that price. You're mostly paying for location. This place fits our needs because we like the nature reserve. But if this building was located anywhere else, I would move. Also: traffic on the street is indeed terrible, but I know Fuse can't control that. Everything else they can. read more

I have been a resident here. I have had so many issue. I requested that my tub to be fixed. When I left for work yesterday I could take a shower it would have been hard due to the faucet. But it was there. When I got home from work had no facet period and now where the hell I going to shower. I also have some cabinets and I have been waiting since the summer for them to get fixed. And I have two drawers that have been broken since I moved in. They tried to fixed them. But it broke then when they tried to fix it a second time. That is how I wound up with a broken cabinet. So also at the front door, I have found homeless men sleeping in front of the door many times. I have brought this up to the leasing agent for my building. I was told to call the police. I should not have to do this. With the prices they charge for rent they need to do more read more

Fuse Cambridge - This has been like this for over a year - Apartments Near Me - Cambridge, Massachusetts

We recently moved out after 8 years at Fuse. The general attitude of the other residents have become more entitled and rude over our time there. People leave trash and personal belongings in the hallways 24/7. The tipping point was new upstairs neighbors that constantly made pounding, banging noises (and I mean ALL day). We could actually feel the vibrations! They said it was their child, but there were definitely adult footsteps in the mix. I have never experienced anything like this at Fuse or any other apartment in which I have lived. We spoke to the management on three separate occasions, and nothing changed. Rug requirements may help with this type of situation in the future. Nothing is done to stop the spoiled attitude of bad-behaving residents, making living there miserable for good residents. The periodic emails requesting people to stop behaving certain ways does nothing if there are never consequences. read more

We love living at Fuse! From out initial tour to today, Scott has made our moving/renting process seamless. He answered all our questions and helped us find the perfect space. He was also accessible, reassuring, and made renting simple! He helped us as we added parking spaces and storage, making our living experience everything for which we hoped. Our apartment is beautiful and gets lots of natural light. We moved to Fuse from the Porter Square area and were a bit concerned about missing the sense of community in the Avon Hill neighborhood of Cambridge. Fuse has done a great job of creating that community feel by hosting wonderful resident events. Today, they are doing a resident tournament of the game Cornhole- a great way to meet neighbors if you'd like! The entire management and maintenance team are friendly and responsive. The building is clean and well maintained. We enjoy the shared spaces, especially the zen garden and the pool. The conference room and social space are nice as well (and are good place to WFH). The community is very dog friendly and our dog loves that we are steps from the Alewife reservation (a short walk along the trail to the dog park too) . The scenery is beautiful, right outside of the backdoor! Overall, our experience at this community has been wonderful! We look to renew at the end of our lease or transfer to a larger apartment! read more

Management does nothing. They advertise package concierge as an amenity but have left four food deliveries rot in the office without notifying me. How about really caring about customer service and bringing food deliveries that are not picked up by the end of the day to the resident's door. Also, ipad music in gym has been broken for two years. Ripped lounge chairs on pool deck not replaced all summer. Or even just removed. Can't imagine what these people are paid for. (I have no complaints about cleaning staff or maintenance--they're terrific.) read more

If you have to live here, pick the highest floor as possible. Because I can assure you noise coming to wake you up from your neighbors or people upstairs. Noise insulation is a joke here. When it comes to management team in the building, I don't see any point of them being there. Maybe some occasional chitchat maximum. read more

This complex has nice amenities and all but the apartments itself are cheaply made. Appliances constantly break and it takes forever for them to fix it. ALSO PLEASE NOTE: The parking here is horrible. They did not think this through when building out the parking structure. There is very little parking for guests (They have like 2 -3 spots available for "future resident" visitor spots, but thats it! And they're usually always full.). So if you're looking to host an event or have someone over, good luck with finding parking! I would urge you to look at the apartment complexes across the street, they have plenty of parking for guests and better amenities! read more

Moved there in December 2020. Great amenity, beautiful design, high ceilings, well maintained. Located just next to the Alewife reservation. The management is very friendly and supportive. Many efforts are put to build a good community, even during COVID19 times (mainly through Zoom events). read more

Fuse Cambridge is a wonderful community with some key pros and cons, detailed below.  PROS #1 I am a fan of Bozzuto Management.  They are always very attentive and respectful of the residents. I have never had any issues with the management. Any time something has come up, they have addressed it.  They do have some staff turnover; that said, I think the management roles are designed for turnover. I would prefer to have the same team for longer tenure, but it is my impression from having been in 2 Bozzuto managed buildings for over 6 years that this is not how they design their teams. I wish they were better about letting residents know when staff is turning over since residents do grow connected to the management staff. Again, the management staff is very friendly and helpful, and many times go above and beyond. #2 Maintenance staff is amazing. Everything gets fixed in a timely manner--light bulbs get changed, drains get unclogged, you name it. Fritz and Juan are efficient, kind and and always go above and beyond. The building cleaning staff is also very kind. Several times, she has seen me taking out recycling/trash and has just grabbed it from me to help me take it out. (There is a waste valet service but I don't use it.) #3 The location is amazing. The bike path in the back, the Alewife reservation with snapping turtles and deer, access to the MBTA, access to groceries, shopping, yoga--the location can't be beat. It feels like you live in a city and in a suburban area all at once. There is also a small coffee shop (Revival) just next door, and there is a rumor that a small beer garden will open at some point.  #4 The building amenities are incredible. The outdoor pool, the gym, the courtyard, the art, the green wall, the building space is designed to feel like a wonderful retreat from everyday life. Every friend that visits just can't stop talking about how beautiful the amenities are. CONS #5 Traffic and parking are horrible in this area. The city of Cambridge has designed this street to be as non-car friendly as possible. If you have a car, expect to pay for garage parking. Unfortunately with the mixed-used zoning (regular working commuters), Alewife train station traffic, and the 4+ resident buildings on this street, the traffic is terrible. If you want to drive out of the street in the afternoons, you should plan to leave by 4/4:30pm the latest, or you are stuck on this street, sometimes for over 30 minutes (less than a half a mile stretch!).  Sometimes there is a traffic cop to help minimize traffic, but this does not help the actual issue, which is volume and street design. This is a dead end street with only 1 way in and out, which is also frightening, especially if there were to be an emergency during those peak rush hour times.  #6 There is always a lot of construction. This will end at some point (maybe), but there are new residential and office space buildings that continue to get put up. I honestly have no idea how this many people can fit on a dead-end street.  There was an Alewife community planning meeting to address some of these concerns, but honestly, no one really knew about it and the residents on this street are not very organized because I am guessing there is a lot of turnover of people who live here, just based on how the street is designed. #7 The sound insulation is not good. This is true of MANY apartments, not just this one. If you are sound sensitive, you will have a hard time if you live below someone who walks around at night or has kids/pets. I have only lived in 1 building that didn't have this problem and that was because the floors were concrete floors. Every other building apartment and 3-decker apartment will have this issue. It also depends on your upstairs neighbors PROS OUTWEIGH THE CONS All in all, this is really a wonderful community to live in.  No apartment community is going to be perfect, so you have to weigh out the pros and cons based on the things that matter most to you and then frame your expectations around those. read more

I moved to Cambridge in early 2016 and found this building and it was perfect. I lived here for just over a year and loved every minute of it. First off the design of the unit was just perfect. Perfect layout with floor to ceiling windows and stainless steel appliances. I had a parking spot inside the garage to store the car but to be honest I hardly drove during the time I was here. The Alewife redline train station is a short less than 5 minute walk away along the Alewife reservation trail. I loved the fact that I could walk to the train in only a few minutes and I didn't even need to walk along the street. Loved loved loved that! Overall the things I loved about this building was it's location, you're right on the Alewife reservation so you can go for a stroll or a bike ride along the trail by just going through the back exit. I loved the networking room that had conference rooms and areas I could use to work from home. I loved the proximity to public transportation, the fact that I was within a 10 minute walk/2 minute drive to Whole Foods, Trader Joes, Panera Bread, Bertuccis and a host of other places. I loved that there was a pool that wasn't on the ground floor, I could swim and enjoy the view of the Alewife reservation at the same time. I also loved the gym with floor to ceiling windows. But above all else, I loved the sense of community here. I got to know all the maintenance folks and they responded to all my queries and requests within hours. on top of that almost every week there were one or more events. I met so many cool people that lived in the building and everyone was so open and friendly. The outdoor community barbeques and the painting+wine nights win the events category for me. A few more things that were special to me was the fact that there is a unit that could be rented short-term for when visitors came to visit me. I've usually had to get a 2-bed apartment just in case visitors came but in this case I could get a 1-bed and reserve the guest apartment for my visitors. I really liked that. Valet trash was great! I loved the fact that I could leave my trash right outside my door for pick up. If I keep writing the things I loved I'm not sure I could finish this review. I am just extremely appreciative I got to experience living at Fuse. read more

My family started the Fuse lease last August and we really enjoy living here. The people (residents and Fuse team) here are very friendly. The amenities here are all well-designed and well-maintained. I like the sundeck and the pool yard best. Almost every weekend in the summer, we shall bring our baby to the pool. The beautiful Alewife reservation is just next to us. T station is just 5-minute walk from us. As far as I know, the Valet Living Trash Collection is unique among all the luxury apartments in Alewife. In one word, the experience of living here is amazing! read more

the longer you stay here, the worse you feel about this place. Constant renovations, parking violations, breakdowns and construction noise. This place has to be my worse experience ever. The price they charge for the apartment doesn't make any sense for such shabby living condition. 另寻他处！！ read more

We've really enjoyed our experience at Fuse. Gianna is amazing and always helps out with whatever we need.

I love this place! Sadie and Maddie made sure my boyfriend and I had the best experience possible moving in. I have no complaints. Our 1 bedroom apartment came with little prestige brand soaps and shampoos, and even some snacks and a Charlie Card loaded with $75 worth of rides upon move-in. It's a spacious feeling apartment with floor to ceiling windows in the living area. The kitchenette comes with plenty of cabinet space and counter space as well as cute little island with two extra tiers for more storage. The washer and dryer is right next to the bathroom. They're a bit small but I'm sure I'll get used to it. The bathroom is enormous with plenty of storage space for toiletries, medicine, makeup, towels, etc. Very comfortable shower. The building itself is beautiful and clean with plenty of amenities. There are lounge areas with $1 fresh brewed Peet's coffee (say no to k-cups), meeting rooms, a party room that can be booked for you and your guests complete with a catering kitchen with a balcony to hang out on, a spacious gym with plenty of bikes and treadmills for all my cardio needs, a beautiful living wall and great art and coffee table books about art throughout the place. The Alewife Reservation is also literally our backyard - there's a bike trail, walking path, and plenty of wildlife to observe. Within two minutes of our walk my boyfriend and I spotted a muskrat family building a home in the water and a little cotton tail rabbit hopping around. Really cool stuff. I would highly recommend this apartment building to all friends and family considering moving to Cambridge. read more

We've lived here for a few months, and overall it's been great. The backyard opens up to the Alewife Brook reservation and the Minuteman bike trail, making it super-easy to get around town on foot. Also very close to the Alewife MBTA. The building is brand new, and the remaining construction doesn't get in the way of enjoying the amenities. The gym has all the equipment one would want, and there's free Peet's coffee and wi-fi in the lounge. I'm looking forward to the summer, as the pool overlooks the nature reservation. From the different bird calls today, there are at least five different bird species. My wife and I spotted a few turtles, carp, swans, and a heron, too. A great place for taking a walk. They also let you borrow the Fuse community bikes. The management staff is very friendly and also responsive to our maintenance requests, like when we had a squeaky door hinge. They also throw themed get-togethers every month; so far we've been to puppy adoption day, a St. Patrick's Day brunch, and sometimes random free breakfasts. As far as other stuff nearby, there's a Trader Joe's, Whole Foods, Panera, and TJ Maxx within walking distance. A little exploring found us the only retail outlet for Iggy's Bread, a rock gym, and a park at Fresh Pond. If you go up the minuteman bike trail, there are also kids playgrounds and a dog park. There are also multiple daycare centers in the area. The resident community is currently made up of young professionals and families. And the building is pet friendly. In summary, perfect location for access to the outdoors and the MBTA, very good management staff, and plenty of places for shopping and recreation. We got a very good deal during move-in, and we're hoping the rent stays competitive with the surrounding apartments, since this is a great place to live. Edit: Disappointed that the coffee is no longer free, but we still love this place. read more

Look, I really want to give Fuse a 5-star review. The building itself is very comfortable to live in and my neighbors are friendly and welcoming. I'm really digging the layout of my unit as it's really the perfectly designed 1 bed/1 bath. The pool area and grounds are gorgeous, along with the indoor and outdoor common areas. I was also kindly and swiftly given the option to pick another parking spot after I realized the first one I was assigned was too narrow. The 3-star rating is due to the MAJOR package retrieval problems I continue to run into week after week. The automated package lockers are constantly full, so any overflow packages go into a mail room beside the front desk. Since the front desk managers leave around the same time everyone comes back from work, we were instructed to call and/or email during working hours if our package is locked in that room. The idea is that they will leave your boxes out for you to retrieve once you get home and they are long gone. Sounds pretty simple, right? Nope, not once have my packages been left out out. I have called and emailed on at least 15 different occasions and spoken to live humans...and nothing is ever there. Last night there was still someone working after hours in the office...and she actually told me that she could not unlock the door because the "office is technically closed now". Warning to future residents - if you are waiting for something important, there is a pretty good chance you may not see it until several days after it arrives. Other pet peeve is the AC system. It sounds like a freight train approaching, no exaggeration. I have lived in 70's era apartments with 90's era central AC systems that worked fine, yet not one of them even approached this level of loudness. This is a brand new, "luxury" complex, and the air conditioning sounds like one of those industrial fan systems at a warehouse. The level of white noise produced will surely drown out any approaching hurricane or the ongoing construction racket next door, so.... at least you are guaranteed a good night's sleep? read more

We love living here! We just signed our lease for another year and have very few complaints, and those complaints we do have are handled by the leasing staff quickly and without issue. It is in a perfect location (our backyard is a nature conservation land and the T is just a 5-7 minute walk), there is extra storage available if you need it, covered parking if you have a car, a state of the art dog grooming room if you have a furry friend, a courtyard with grills, etc etc etc. Too many amenities to list. There is plenty of street parking for guests. If you plan in advance, you can also request covered parking for your guests from the front office. I anticipate we will stay here should for awhile. :) read more

My husband and I applied for a 1 Bed apartment at Fuse and paid $500 of a holding deposit.  On May 8th, 2020 Jordyn, Sales & Marketing Associate, let us know via email that our application was denied and confirmed that we would have our holding deposit back within 30 days.  It's been more than 30 days since that time but we have not received a holding deposit yet. So I sent an email to Jordyn but she has not responded.  I called Fuse and I was told that Jordyn is no longer working for Fuse. People change their jobs sometimes, I get it. But my understanding is that another Fuse employee should've taken over duties from Jordyn and should've finished Jordyn's work, right? I am not sure how much more time and effort I need to invest to have this issue resolved. If Fuse does not handle an issue in the coming days, I am going to dispute a credit card transaction. Overall, I am disappointed and expected more professional and competent operations on the Fuse side. Quick update. As we did not receive the original check (our holding deposit), we got the check reissued. I would like to confirm that we received the reissued check, so an issue has been resolved. Thank you! read more

I logged into my Yelp account just to write my first review since 2011 to provide feedback on the sales people here. I show up a little over 4.30 two times and asked to see a Studio apartment. Both times, I was told to come back later and make an appointment because the place closes at 5. You have an interested customer who knew exactly what he wanted to see and you tell him to come back, interesting strategy. Also, why is the leasing office open until 5.00PM if all showings end at 4.30? Why not just close the office at 4.30? Maybe that's why the building is still empty. . . most working people that can afford this apartment are probably working from 9-5. . . and don't have an hour to tour . . . The sad part is that I actually live in another Bozzuto property in East Cambridge and would have probably rented at Fuse if not for the sales people that constantly want me to take an hour out of my time just to go on a tour. read more

Fritz came by to help with our heating today and he was extremely quick, polite, and helpful. Great thing about Fuse are the people helping to run the building. Maintenance will come by within 24 hours to help with any issues. read more

Out of all the apartment complexes I have lived in up and down the east coast over the past ten years, this location has been my favorite place I have lived in by far. The management and maintenance staff are superb. They are always extremely attentive and caring to each of their residents making sure their questions or concerns are addressed in a timely and professional manner. This is the first community I have lived in that actually listens to it's residents when it comes to suggestions for improvement which is also a huge win! The community events are always fun and engaging and the units are super clean and up to date! I highly recommend this community to everyone who is interested in living in Cambridge and wants to also have a quiet place to retreat to after a long day at work read more

Fuse Cambridge is a beautiful apartment complex with great amenities. I took a tour today and was extremely impressed with the quality of the apartments I saw. The staff at Fuse were very friendly and welcoming. Definitely considering making Fuse my home! read more

Came to the property months ago and it is beautiful. The management of the building must be doing something right if it looks that good! They were very friendly and didn't give me a tour As i did t have time but i will be back. Im not ready to move but will be certain to tell friends! Great spot especially if i get the job I applied for. read more

Staff at Fuse are HORRIBLE!!! They don't respond to maintenance requests, they completely ignore building and fire code violations, they come up with unreasonable policies (door mats are tripping hazards apparently) and remove tenants property without notification - and then place them in the trash room!!! They seem to have trouble with all forms of communication - the garage doors, elevators and other entryways breakdown every other week and they can't even put up a sign to let their tenants know what the issue is or when it will be resolved. This isn't luxury living, it's a NIGHTMARE. read more

Great Units, Great Location (access to subway & trails), Great Common Areas (gym, pool, BBQ, etc), Great & Responsive Staff.

I stayed at Fuse for 18 months in a one bedroom apartment. Was the first person to move into my unit upon completion of its construction. Needless to say, the location of these apartments couldn't get any better. I do miss the 8 minute walk from my apartment door to being seated on a Red line train. The amenities are top notch and these include an outdoor pool, well equipped gym accessible 24x7, yoga classes and a resident lounge. Numerous resident events are organized year round. What makes these apartments patently different from other communities is the leasing office staff led by the community manager. The leasing office staff genuinely go out of their way to ensure residents feel welcome and comfortable living at Fuse. The maintenance staff work very hard to attend to and maintenance issue within one business day. There are numerous luxury apartment communities in the Cambridge/Boston area. It's the leasing office and maintenance staff at Fuse which sets this community apart from its peers. read more

When we walked into Fuse we were blown away with the building and atmosphere. The staff at Fuse could not be more welcoming, helpful, and seemed to truly love the building and community. We knew almost instantly that we wanted to call Fuse home. The attention to detail in the lobby and even in the spring landscaping is incredible. The windows and towering ceilings are light and inviting. The living wall on the second level of the lobby is a breath-taking feature that leads you to the outside pool area, overlooking the reserve. We felt we were miles from a city even though we are only a 6 minute walk to the T! The apartments are immaculate with high-end finishings, huge windows, and ample storage. The white quartz counter-tops and the dark-wood cabinets are lovely and the attention to detail from the tile back-splashes to the flooring is exceptional. The linen closets and vanities in the bathroom match the kitchen and truly tie the property together. The apartments are light and airy and offer all the amenities you could need from washer and dryer to a dishwasher. After a long day of viewing, we fell in love with Fuse and are excited to be able to call it home! read more