Not good at all. People like this should not be in public facing jobs that require interpersonal…read moreskills. I get that the owner must prefer animals-- but since animals aren't going to walk in on their own, human skills are also needed. Those are not skills this owner possesses. Her organizational skills are lacking also. When I spoke to her assistant to schedule the first time, I asked for a fax number to send the boys vaccinations, and after taking the time to do that, this woman had no idea how to access her faxes for some reason, and I had to bother my vet's office again. I took my two teacup Pomeranians here ONE time. One of my poms had a pretty, full coat when he went in, and when he came out, half of it was gone. I specifically asked that he not be trimmed too much. My husband thought we should give the groomer another chance. When I came for a second time, and asked her not to cut it short like last time, she argued with me, swearing she didn't cut it short. Now maybe she defines "short" as shaved to the skin or something, but his hair was so much shorter, that we had to put him in a harness one size smaller. Never had that with another groomer. Not only that, but however she cut his hair, it is not growing back. She basically wrecked his coat, and is trying to blame the dog, saying he has "coat funk" (which our vet says is made up groomer jargon). Rather than blaming the dog, all this woman needed to do was to listen to me when I told her not to cut too much of my dog's hair off. Instead, she had to be right, and had to have the last word. She refused to listen, was rude, and kept repeatedly using this term "coat funk." The final straw was when she said "I didn't give your dog coat funk." No lady, you gave him the crappiest hack job of a hair cut he's ever had, and wrecked his coat. You did that. Not the dog. And I will let everyone know that this is the last place to take a dog you care about. If your dog has any kind of double coat, I advise you to go elsewhere. If you have any special instructions you want implemented, go elsewhere. If you want to be listened to, go elsewhere. You and your dog deserve better.

The company was very responsive and easy to get in with. I told them that my pup has looser skin…read moreand a history of getting nipped if groomer isn't careful. They assured me they'd be careful and take their time. I found a cut and several scratched on my pups little arm upon picking her up. I was not notified that my pup was injured and when I called to talk to them about it, they didn't respond. They still haven't responded :(

There are things I like and things I don't like. Bad news first. They try to keep you with the same…read moregroomer which can be good, but it does make it harder to get an appointment because you have to wait for your groomer to call you back. I haven't experienced the rudeness that has been shared in review from other patrons, but they are very busy so they tend to sacrifice some niceties in favor of efficiency. I've found that they are super nice though if I start with an acknowledgement of how busy they are, or a compliment on my baby's last haircut. The good news is that they are conveniently located, they make the best effort to get you an appointment that works with your schedule, they are reasonably priced, and I haven't ever been unhappy with the results. Pricing was a big issue for me because I have a poodle that needs to be groomed more often. At other salons, I could only afford twice a year, and I was doing a home haircut in between. Needless to say that was not my baby's best look. At this salon, I feel like I can call and make an appointment when my baby needs it, and not worry about the price. So I've bumped him up to three haircuts a year, and I'm thinking about making it four and just scheduling them ahead to avoid the rush of trying to get him in at a convenient time.

We have been taking our Shih Tzu, Max, here since he was a baby. Our original groomer, Beth, did a…read morefabulous job but left her position. Tim worked us in with Phyllis and we are very, very pleased with how Max looks. Auntie Leila's is full service and although changing groomers is always a bit of a concern, Tim communicated with us and made the transition easy! This is the only place for our fur baby.

Indiana Working Dogs was a LIFESAVER. We rescued our beloved pittie mix, Levon, and he was nervous…read moreand had no training whatsoever. We were recommended to Darren by close friends who also trust him to help them train their Austrialian Sheppard. He knows exactly what he is doing, he is the dog whisperer! We use him now anytime we need to curb behaviors, work on training, commands, and even boarding. I feel comfortable and safe leaving my furbaby with him, I wouldn't trust anyone else with Levon!

I did a walk in nail trim with my very squirmy dog. She hates her nails done but it is a necessity…read more I was promptly greeted even though it was a full house and nearly every grooming station was full. Jesse was very pleasant and kind. I shared my concerns and was heard. They took my girl back and got her in place. Then one started to tend to her nails and Jesse saw help was needed and immediately stepped in to hold my girl. Then a third person came in to help when they got to the front paws. There was a large dog barking, surely in response to my dog's nerves energy, Jesse asked for the groomer to take the dog to the back to help create a calmer experience. It helped and only two were needed to get the job done after that. I can not say enough about the staff I encountered on this random Thursday for a nail trim. I am beyond impressed with their kindness and professionalism. I am forever grateful. I will be back.

We have been going to Snipts for several years, they are very kind and loving with my older dog,…read moreeasy to schedule

It is difficult to get ahold of them…read more They do not normally answer their phone and when I left a message... I never received a call back.

The team at Golden Post Kennel are the best! They've been boarding and taking care of my Service…read moreDog, Big Mama since she was 3 years old. Highly recommend them to anyone new to the area looking for a place to board their beloved pet! These people love animals and it for sure shows! Thank you Vicki and your team at Golden Post Kennel!!!

Unfortunately for our dog, we have to leave town occasionally and he can't come with us. But,…read morefortunately for our dog, there's Jill at Bed Bath & Biscuits to watch him during those times! We've boarded our dog at a few places and are glad we came across this one. Now, it isn't a doggy daycare like other places, so the dogs aren't playing with each other. This does, however, mean the price is lower. We recently boarded our pup here for a long weekend and it was about half of what it would have cost at a daycare center. So even though it isn't daycare and the dogs aren't playing with each other all day, it seems like they have lots of room to roam and get plenty of playtime. Our guy came home tired and happy. Jill even sent along a few pictures of him playing around and it looks like he was in doggy heaven. We'll definitely be bringing our dog back again next time we're out of town.

Used the self-service bath option for the first time yesterday and it was great! Our 115 lb…read moreBoxer/German Shepherd mix is just too much for us to handle in our home bath tub but BB&B set up was perfect! Provided stairs for the big dogs to walk up into the bath, full pressure spray nozzle for complete & fast rinse, shampoo, conditioner, towels and dryer! (Of course, you can bring your own special/medicated shampoo, too). Tether to keep dogs from jumping out of tub and even water proof aprons to keep the bathers dry (or semi-dry!). We will definitely be returning!

We have 4 little dogs. They can be a challenge because: 1. All are VERY spoiled, 2. One is 18 years…read moreold, deaf and almost blind, 3. One has bad anxiety. Mandy is very patient, kind, and accommodating. She understands our anxious one and keeps him closeby because he doesn't like to be kept around other dogs he doesn't know. That says a lot about the kind of person she is. She cares about her clients. She does a great job and our littles love her.

I brought my Pomeranian dog for a good brushing due to lots of shedding. The owner and staff are…read morevery nice and answer any questions. My dog does not like when I have to brush her. But the staff here was able to get her old winter coat before the new one comes in and highly recommend taking your dog here.

The staff is very friendly and they always treat our dogs like royalty! They're booked out pretty…read morefar, but they can take walk-ins for nail trims at certain times.

My daughter and I have been taking Our dogs here to get…read moregroomed for years now and we Love it the staff is amazing.