Very good experience. Glasses breaking during a trip is always a nightmare situation. I had a…read morecomposite frame that seemed hard to fix but they did it in halb stunde. Just enough time for a meal at the Ratskeller next door which is also recommended.

Disaster struck while visiting From Baltimore ... My boyfriend broke his prescription sunglasses by…read morestepping on them and lost a screw from his Ralph Loren prescription distance vision glasses ; I picked up my eyeglasses and the entire metal hinge fell off !! What to do ? We stopped into this store in the heart of the plaza in Munich and quickly became friends with the most delightful And skilled gentleman named Lukas. He repaired all 3 glasses in minutes ; while waiting we found a large assortment of very stylish frames and ended up purchasing one we had not seen in the states ; we were told it was a limited edition . Lukas is a class act And I wish we could take him back to the US .Words can not express how much we enjoyed not only his skill but his most pleasant attitude and his conversation. I would encourage any and all to stop in and see what this little shop has to offer . So refreshing to experience what superior customer service should be . Thankyou so very much Lukas ! I think you should open a shop on the east coast in the US!!!

From the owner: Mit großen Leistungen und kleinen Preisen ist Fielmann zum größten Optiker in Deutschland geworden…read more In jeder Niederlassung zeigt Fielmann mehr als 2.000 Brillen: die topmodische Fielmann-Collection, große Marke und internationale Designer, wie Ray-Ban, Rodenstock und Gucci. Egal ob Lesebrille, Gleitsichtbrille oder Sonnenbrille: Fielmann gewährt auf alle Produkte die Geld-zurück-Garantie - für den Kunden die Gewissheit, nicht einen Euro zu viel zu zahlen. Der Sehtest ist bei Fielmann kostenlos: Kompetente Augenoptiker überprüfen Ihre Sehstärke mit modernster Technologie, beraten Sie bei der Auswahl von Brillenfassung und Brillengläsern.

My wife got me a pair of District Vision sunglasses from Leidmann. Since we are in NYC we had to…read moreget them internationally shipped over to us. Since they are designed for running it was important that they fit correctly but unfortunately they kept sliding off my face. Over the course of one week my wife emailed them several times asking to see if we could return the glasses (we'd even pay for the shipping) but we didn't even get a reply. The selection at Leidmann is great. However as a customer, it feels like they don't necessarily care about my satisfaction and customer experience and care more about making money. If you're based in the US I'd recommend staying away from them.

This place is a wonderful place to browse and buy glasses. They carry a small range of products but…read morereally high quality stuff. Many of their products are also exclusively German made. Staff are very helpful and I was tested straightaway. The woman who did the testing was very patient even though her English was not great and showed me around all the choices of frames and had very honest opinion on how things looked when I tried them on. I like that in anyone working in a shop. She also had a strong opinion on the lens I should get and with confidence only showed me the one she wanted me to get. What can I say ? I am a sucker for strong opinions and particularly if it happens to be a German woman...lol I chose a company that is based in Berlin called Mykita and make hand crafted stainless steel frames. Their stuff is fantastic :-) This place is not cheap but the stuff they have is top class.

Die Bügel meiner Brille waren nach 1,5 Jahren defekt....leider gab es die Brille nicht mehr im…read moreSortiment. Man bot mir eine neue Brille an und gab sich große Mühe, eine Alternative zu finden. Ich erhielt eine komplett neue und sehr schöne Brille ohne jegliche Kosten für mich. Das nenne ich Kundenservice. Ich werde auf jeden Fall Kundin bleiben und kann diese Filiale sehr empfehlen.

At the start of a month-long trip, finding you've just managed to break a very critical part of…read moreyour eyeglasses (and you don't have a backup pair) is just short of terrifying. Even worse, I wear Lindberg glasses, and it's a rare shop that carries them or has spare parts. Having just left Whisk(e)y Shop Tara, I pulled out my phone to check Yelp for an eyewear shop when I realized I was standing in front of one. On a lark, I walked in and showed the gentleman behind the counter the problem, which he then answered with a concerned look. Biding me to wait a moment, he walked into the back and quickly re-emerged with not only 1 spare part but another "just in case you have problems on the rest of your trip". I nearly swooned out of happiness, and left happy to be able to see again! Eyesee has a great selection of high-end frames, but more than that has caring customer service. I'm very happy to have found them, and if you're in München either for a short trip or as a resident, you should look to them for your eyewear needs.

From the owner: Sie sind auf der Suche nach Ihrer Brille? Dann sind Sie bei…read moreuns genau richtig! Lassen Sie sich von unserem fachmännisch geschulten Personal individuell und persönlich beraten. Gerne nehmen wir uns die Zeit um für Sie Ihre maßgeschneiderte Brille zu finden. In angenehmer Atmosphäre halten wir für Sie eine Vielzahl von Brillen verschiedenster Marken bereit. Ihre Freude an Ihrer Brille ist unser oberstes Gebot.

From the owner: Wir bieten unseren Kunden sämtliche Brillentypen nach individuellen Bedürfnissen an: Fernbrillen,…read moreLesebrillen, Gleitsichtbrillen, Bildschirmbrillen ...

We've been going here for years. I did get a pair of glasses from a cheaper chain once, and they…read morefelt "off". He checked my eyes and the strength was just a bit off. I recently lost the glasses I ended up getting from him, and he managed to make another pair within 2 working days so I could take them on a trip. Best service, friendly and good advice on what frames look best. And the prices turned out to be competitive with the larger chains.