These people are awesome. As a REAL customer and reviewer, I'd be happy to rave about their…read moreservice. One time my phone died and, while it was pouring raining, my driver came out of his vehicle and into the store I was in to find where I was. This was all to be sure I made it to my ending destination. This is free enterprise. I know Fire Heart taxi will thrive. They help give me to be independent and at a reasonable price. Thank you Fire Heart Taxi.

His taxi service has what the city requires on insurance But no commercial insurance. So if he gets…read morein a wreck you're not covered. Plus his van is wrecked and filthy.

I used their services last month when I needed a last minute ride from Columbia to St Louis…read moreairport. The guy that answered the phone was all business --took my info, quoted a price, fit me in the schedule, and confirmed via text after the call. I was very happy! I've never used a shuttle service before and was traveling with my kids, so I was nervous. I also got a confirmation text the next morning, which put me at ease. The driver showed up on time, and was very nice! We chatted the whole way to the airport, I felt very comfortable, and we got there right on time. A good way to start my trip! I would not hesitate to use them again if I need another shuttle sometime.

This is the worst taxi service I've used in my life! When booking, the man who answered the phone…read moredid not even ask for my name. There was no confirmation message or follow-up communication. I booked a ride for a specific time, and the driver did not show up. When I called the number given to me, after waiting quite some time, I was told the driver was on their way. The driver was more than 15 minutes late after I called. The car was filled with trash. That driver said I was supposed to have another driver, but that person overslept and could not pick me up. As a result, I was late getting to the airport and missed my flight -- I had to book another flight that cost me a lot of money! Paying was shady, too, because you had to give out your card number by phone and not thru a machine. I do not recommend using this service.

Don't bother if you can get another service. Called for a cab from airport to downtown and…read moredispatcher said he would call me back after he called a driver. 10 minutes later, no word so I call him and he says he did not call anyone because he was worried I'd get a taxi instead if waiting for his. Waste of time. Called City Taxi and much nicer and prompter response.

I was at Mizzou for a conference and made a reservation with 5-Star to take us to the airport. Not…read morebeing familiar with the campus, I relied on them to tell me the best spot to pick me up at based on the academic building I was at. Everything went smoothly. They were on time and waiting outside without me having to call and confirm. The driver was very nice and professional. Will certainly use them again next time I'm in Columbia.

I have been let down more times by this company than a wood pallet has been let down by a forklift…read moredriver named Tim from Arkansas. Let's take a trip back to fall 2016, shall we, to a time when I was more ignorant to this company's tyrannical grasp on the mid missouri bussing industry. Imagine this...me and a coupla buddies, 150 to be exact, are taking a trip down to Nashville for the weekend looking for a good time. First step: contract a bus company to get us down there. After weighing our options we ultimately and unfortunately land on White Knight. Second step: buy a pair of ostrich leather cow boy boots at three easy payments of $399. Third step: hydrate. Fast forward to the day of and yeah...you guessed it they CANCEL!!!! THE. DAY. OF. While this is the first time I've ever contracted a bus company I think "well maybe this is normal for bus company's" so I get over it. Side note...we got to Nash don't worry...yes we got to see BuckCherry live...it was the tits. Fast forward to fall 2019...same bus trip...same buddies. I recontract with these mongoloids because...like I said...tyrannical grip.no other options. However, this time they actually show up. Except this time I wished they hadn't. The bus driver was nothing but rude to all of my buddies, he was a total vibe killer and was in DIRE need of a vibe check. Pardon my French but this guy was a fr*ckin JERK!!!! Allowed no drinks on the bus for an 8 hour bus ride. He was blasting the heat the whole time when we had asked multiple times to change it! Absolutely so rude and I will NOT be riding with them ever again!!! I have lots of followers on Instagram (@luvs_2_judge_82) and I will be sharing this experience with them!! Oh I'm sorry forgot to mention on the way back there was no A/C on our bus

This company essentially has a monopoly on the service around here and feels that they can do…read morewhatever they want because of that. A large group of us had 3 busses rented out for a trip, contract and reservation had been verified for weeks in advance. Two days ahead of time they cancelled on us leaving us with no other way to make the trip and not leaving us enough time to find a replacement. Not the first time it's happened, absolutely go elsewhere (St. Louis companies) if you need a reliable source of transportation.