Horrible staff to deal with, changes surgery dates and scheduling personel gets very rude when you…read morehave issues with dates being chnaged, stay away!

In the past, I've had great experiences with Dr. Eby, a brilliant and skilled opthalmologist…read more However, during my last two visits I have been very unsatisfied with the person doing the eye exams for her. The entire process felt rushed, and rote. The assistant seemed bored and only half present, which makes me wonder how thorough and accurate she was. I also felt a bit rushed when I asked about a laser procedure that would help improve my vision after having had cataract surgery on my right eye last year. I left not really understanding much of anything, and questioning what I need or don't need. I should've asked more questions, but, again, I felt rushed. I do give 5 stars to whoever took the photos of my eyes prior to the exam. She was bright, kind, and more than happy to explain things. When there are such large numbers of patients being seen on a daily basis, maybe it's inevitable that we begin to feel like moving parts on a conveyor belt of an assembly line. It might be time to look for a smaller practice.

Have gotten my glasses here before and took my husband because they had a better selection compared…read moreto his doctors office. We went on a Saturday and the lady there was horrible. Just said here are the glasses good luck. Well the prescription was wrong once we got them he couldn't see. They said it was because we didn't get the reflection protection. So now 3 months later a lens fell out and they broke. We just went somewhere else then having to go back there and getting a new pair. Horrible eye glass customer service!!!!

Great people. Great service. Explain your care to you. Good prices and they take Hagerty eye…read moreinsurance! A great experience!

Dr. Thuente is wonderful, caring and extremely knowledgeable. His speciality is children and…read moreclearly I am not a child. I was referred to him several years ago by the U of M Peds head docter at that time. He saw me the same day as the referral. I did have to wait 20 minutes but it was the same day I asked for the referral and they were working me in because of the issue I had. He has continued to treat me with kindness and expertise. The staff are professional and helpful. A smile and a kind word goes a long way. Many patients are scared, anxious and therefore short tempered so consider the mood you were in and the attitude you presented. I give high ratings to this clinic and the staff. Dr. Thuente is a gifted surgeon and caring doctor.

I am impressed with Dr. Von Kulajta and her intake assistant. Both took the time to answer my…read morequestions and I didn't feel like a sheep being run through a maze. I am also very impressed with Jeremy in their optical department. likewise, he takes the time to work with me. Skip Natzmer

Dr. Christopher Gilmartin is a superb optometrist. He has a sterling education and decades of…read morepractical experience. He's thorough, methodical, professional. But what I find most valuable is his practical advice to help patients preserve their eyesight. He takes the time during an examination to explain to a patient what they're doing right, where they're running risks, and what they can do going forward to safeguard their vision. That's invaluable information, particularly for someone my age (67), who wants to keep their eyes working properly, and avoid painful and costly repairs.

From the owner: At Grand Traverse Family Vision, we welcome patients of all ages to our comfortable optometry…read moreoffice. Dr. Gilmartin provides personalized medical eye care services to satisfy your family's needs at any age, from pediatrics to geriatrics. Depending upon your age, lifestyle and overall health condition, vision care requirements change. In our friendly clinic, we become familiar with each individual patient in order to customize eye exams and treatment options. Our family eye care services in Traverse City, MI include eye exams for kids and adults and contact lens fittings.

Great Optometrist. We all knew Dunscombe the Scot would pick a highly qualified replacement. Our…read morefamily puts complete trust in Dr Scott Soave!

Beautiful office, great service, and friendly staff. My exam went smooth and Dr Soave was very…read morefriendly. I ordered my glasses with the help of Beatice, their optician. I got them in less than week and they fit perfectly. Its so nice to be able to see clearly.

Dr. Butyrn and the staff at Northern Vision Eye Care are wonderful! Everyone gave me personal…read moreattention and I didn't feel like a number like I do at other offices. What i also like about this office is that the doctor is very thorough and I feel that me and the health of my eyes are in great hands! I would recommend this office to my friends and family.

From the owner: Northern Vision Eye Care delivers state of the art medical, surgical, and optical eye care with a…read morepassion for excellence, individuality and community service.

VERY difficult to get an appt within a reasonable time frame. My wife informed staff there of her…read morework schedule the first contact with them. They cancelled the appt via letter that we got two days before the appt and rescheduled to a day my wife had informed them was a day she worked. They said they called but could not leave a message on our phone ("the phone just rang and rang"). They did not attempt to call again. When my wife was reasonably upset about this and their inability to accomodate her schedule until July (we had hoped to have her surgery done before a long-awaited trip with our grandaughter who we haven't seen in over a year due to COVID) the woman became haughty, officious, passive aggressively rude. We then got a message that they would not see my wife at all because my wife "would not like us". This made us reasonably angry and when I called there was no resolution and the woman was completely unable to deal effectively with people who are reasonably upset about such things. There was a snarky quality about her refusal to reschedule at all, and a refusal to let me talk to whoever supervises her, knowing that they are only one of less than a handful of offices that do this procedure in a huge region. I also don't understand how a very highly paid professional can take a Friday off at the last minute when he or she has a day fully scheduled unless it was a personal emergency. In my profession that was never tolerated. There was no indication that this was an emergency situation. I can practically hear the office staff's snarky and deriding comments about this review...

We have gone here for many years and been seen by Dr. Hanley and Dr. Hummel. We have always been…read moretreated well and the staff is respectful and very friendly, always ready to help. I would recommend them to family and friends.

Dr. Jennifer Henbest is an outstanding optometrist. I highly recommend Dr. Henbest and the team at…read moreTraverse Vision, Traverse City, MI.

We are from out of town and my daughter's glasses got bent and were irritating her nose. We stopped…read morein and Sue helped us out! It was such a relief. We really appreciated the kindness!

Dr. Potthoff is an excellent ophthalmologist and has a terrific personality too. I've recommended…read morehim to friends, who also agree!

Highly recommend Dr.Potthoff! Extremely knowledgeable, thorough and concerned. Explains things very…read morewell. Support staff all very professional, friendly and helpful. Surgery was a breeze and a total success. Even his website is great and we learned a lot reading the posted articles. So glad he was recommended to us and highly recommend to anyone needing evaluation or cataract surgery.

SVS Vision Traverse city. The reception lady took me in to start my eye exam. And my 4year old was…read moreon her tablet with her grandmother and the lady looked at her and rudely said if you can't be quiet you can get out. So my daughter hung up was quiet and the lady proceeded her grandmother isn't happy with the tone she used with her either. Then my 4yr old said look what I have showing her something on her tablet. The lady raised her voice and said I don't care what is on your tablet I told you to be quiet I am working. I then got up walked out of the room. This is unprofessional and no one should speak to a child like that. I did write corporate office the only reason I am giving a star is the other kind lady that helped my daughter get her two pairs of glasses the week before. But the lady at the desk today should not be around children.

I definitely would recommend SVS vision. Excellent customer service very friendly and lots of…read moreframes.!! Thank you, SVS!