Great place, used to have a problem with someone named rob. Very expensive but pretty fast and well…read moredone

I went to this place thinking that they can work on 4x4's, Rob at the front desk assured me that…read morethey could. Their shop rate is as high as dealerships and their customer service is horrible. Never have I been treated so horrible in a shop that I am paying 120 per hour! I was sworn at and named called by their front desk person (Rob). I would NEVER recommend this place to anyone!! EVER! And its to bad cause even tho the time on my repair was high the work was very well done. Rob threaten to hide my vehicle and charge me storage fees when I said that the time was to high. I even mentioned to him that I called three other shops and they all quoted way under their time. Never go to this place ever, you be better off going to a dealer, at least they rip you off with a smile. :)

I purchased a tune for my 2015 Ram 1500 3.0 Ecodiesel spoke withTyler…read morethe programer I installed the tune and immediately a code showed up P050E I could not erase the code with PG3 so I sent it back I paid for shipping $200 1 month later I get the ECM back installed 2 days later the same P050E code shows up again 4 months I have been dealing with this issue I asked for my money back and they said we dont give money back for tunes so if you want a tune buyer beware your taking a high risk buying from this company. I would not have taken the time to post this review had they done the right thing and refunded me for a defective tune I would never buy from them again and I will post on YouTube showing the video invoices shipping back and forth to reach as many people I can this is my only recourse to prevent others from going through what I had to experience. Do your self a favor go to Mr Tune, GDE anyone but Pro Street.

Wonderful shop with wonderful people. We broke down in Fort Saint John on our way from Alaska to…read moreFlorida and these fantastic people helped us get our truck back on the road so we could make it to Montana since we were on a time crunch and their engine supplier was over a week out in orders. Not only did they get our truck back on the road in an amazingly short amount of time they also charged us a very decent price for the work they did (other places in the states would have taken advantage of the situation and charged us more than necessary so we are very grateful for them being so kind). 10/10 would recommend anyone with diesel issues to go to this shop in Canada.

Walt's has had a haloed existence in FSJ for several years, mainly due to the Father, who was a…read morekind and honest mechanic. My experience here this past couple of months has shown a business where Pop made it and Son runs it but has lost the reason why Walt's was so successful in the first place. Here are the problems that I encountered: 1. Very Young Reception Staff who are way over their heads in their position as Clerical but think they are Journeyman Mechanics. In other words they are spewing out information which was downright incorrect. 2. The intake appointment process was just ridiculous. You make an appointment for your vehicle and they tell you to drop your vehicle off at 8 am but they might not 'get to it' until afternoon and might need to keep it overnight. Which is so inconvenient to me as I cannot just drop of my wheels and wait for them to decide 'when to get to it'. Why not give a customer a specific time? 3. No waiting room. 4. Now to the actual work. The mechanic did a wellness check on my vehicle. So, for over two hundred bucks, I was told that one tie rod end was cracked and needed to be replaced. No problem I told them to order the part and get it done. Which meant another complete day that I would be without my vehicle as they still insist on dropping off the car a 8 am. So, the tie rod was changed and I was charged for 1.3 hrs work to do it. Seems a little long, considering it could easily be changed in 20-30 minutes. 5. They told me to get a wheel alignment. I had to go to another outfit to get this done and this is where the 'exposure ' of the poor inspection done by Walt's mechanic was evident. The 'Wheel' Company that I took my vehicle to, told me that the 'other' tie rod end needed to be changed as it was rusty and loose. I said, 'What!'...Walt's just did an inspection and missed the opposite tie rod end? Could not believe it, which left me pissed at Walt's. 6. Further, the 'wellness' check that Walt's did on my car revealed a cracked brake line, which they never specifically reviewed with me. I only noticed that particular when I reviewed the sheet and had to decipher the mechanic's inspection. I brought this up to the very young clerk who was so snotty about having to order the part. I was stunned, she acted as if it was my fault that I never brought this matter to their attention when the Fact of the matter is that I paid Walt's to tell me what further work was needed for my vehicle. So, all-in-all, I found Walt's Automotive to be very poor in their Inspection and Service Protocals, which actually cost me more money in that I had to rent a car two times because their 'drop your car at 8 am' just did not work for me. Plus, had the mechanic properly inspected my car, he could have changed both tie rod ends which would have been cheaper for me. Not to mention the hassle they created by not reviewing their findings of the inspection process (missed the cracked brake line). The pluses of Walt's: 1 out of the 3 frontline staff was very courteous and helpful (Erin). I did feel sorry for Erin as the other two young female staff were really rude and dismissive to her. I think they are jealous of Erin, as this Lady was professional and charming, while they were rude and very unlikeable. For me, Walt's is a thing of the past, unfortunately the New Walt's just does not give that old world service that was once reliable and considerate.

Great customer service, fair pricing and good experience. Walt's is known and trusted and will…read morecontinue to get my business in the future. Very happy customer!

I have purchased a number of vehicles over the years and I have always left the transaction feeling…read moreduped, angry, or frustrated to the point of tears. Yesterday I bought a new Traverse from Murray GM in Fort St John and I left their store feeling happy, excited, and well informed about my purchase. This was not an easy sale for them either, but Val answered all of my questions with full transparency and went above and beyond to get me the vehicle I wanted in the year, color and trim I wanted, never questioning my choices or trying to talk me into something they already had on the lot or talking down to me in any fashion. During our purchase we had the pleasure of being helped by Kyle who arranged a very fair trade in amount for my truck, Val who answered all of my questions and searched, found and went and got the car I wanted, Dan who made the finance and warranty part of the transaction seamless and painfree. Sashin was there all along the way to make sure we felt supported. I drove away only after being introduced to the service department and the accessories department and thanks to Val knowing what all the shiny buttons did in my new car. What a great experience! I felt valued and respected, thank you Murray GM! Oh and I just received a text from Val asking how everything is going so far with my new car. I always thought buying a new car should be fun and this team made sure it was!

Short version: Absolutely wonderful service department staffed by super friendly people. I'd give…read more100 stars if I could! Long version: Didn't intend to come to this GM dealer but ended up here because our GMC Canyon diesel truck had a mechanical issue due to the cold temps during our road trip from California to Alaska. While it's obviously very frustrating to have an issue with our truck on our road trip, Murray GM did what they could to get us back on the road in a timely and easy manner. Everyone working here was very friendly and helpful. They were happy to offer advice on where to go around town, and they have a very convenient free shuttle service. They drove us to a nice local coffee shop for lunch and then let us load up all our stuff in their shuttle and brought us to our hotel. We stayed in the hotel across the street for the night and the next morning they had already looked at our truck after leaving it in the shop to get warm overnight. They used their scanner to run a service DPF regen which solved our problem and got us back on the road. The only bummer with this dealer was that they do not offer their own loaner cars. They simply work with the local Enterprise location, so we had to wait about 6 hours for an Enterprise car to become available.

Thank you THANK YOU ! EVERYONE at wolverine for your patience and understanding while i sorted out…read moremy mess. Thank You for coming help me in my driveway! Thank You all who came to Dawson helped calm me down lol AND hauled my broken truck to your shop for me! AND Thank You Wolverine for helping me find a way to make everything work with my budget!!! But most of all THANK YOU for a good chunk of my sanity and my FREEDOM BACK

Vehicle in Wolverine shop for routine driveline work. New u joints throughout, diff work, and some…read moreother miscellaneous little stuff. Happy with the work I ask them to do. But... Shop phones me and offers to fix steering linkage that they "found" bent for a little over $1000. I told them I couldn't afford the extra work. Steering wheel In correct position when vehicle entered the shop and wheel upside down with steering linkage not allowing full turning in one direction, when returned. Upon inspection, wondering what was apart, I found freshly bent steering linkage with visible abrasion and areas clean of rust where bent. Pics to prove! Fixed this problem myself with $750 worth of steering parts. If I hadn't said no and fixed it myself, I would have never known. Wolverine will never touch any of my vehicles again, mostly due to the dishonesty on the bent steering component and trying to get me to pay for it.

Last month they inspected my mother-in-law's vehicle saying her brakes and rotors were good for the…read moretrip to the island, but to come back next month to get it done. She came in today to get her tires rotated and asked that her brakes and rotors get done like they had said to. They went and had the audacity to do ANOTHER BRAKE INSPECTION and charge for it, when she came there for that reason and the brakes had already been inspected. When I spoke with the manager she was only on the phone. She was verbally abusive, yelling and swearing at me. All she had to do was go "Sorry, that should not have been done" and taken it off the work order but she decided to make matters worse. It was a very unprofessional conversation as a business owner to their customers. When I tried to get the charge removed, she said "Ok, here, we can take the time for the inspection off and charge you more for the tires to be put on. Do you like that better?" That made the charges overall $70 more! This is NOT A LEGITIMATE BUSINESS! THEY ARE SCAMMERS TRYING TO RIP CUSTOMERS OFF! To add damage to everything else, she messaged me trying to say she was right and lying, then she blocked me from messaging her back on the business page, removed the review section completely (where I had a review) and that was that. I'll be taking this with the BBB. They are liars, scammers, illegitimate in their business dealings and have no respect or care for their customers. They are in it for the money and will find every way to rip you off. DON'T GO THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Our wipers broke while driving down the alcan. We stopped at Rampart, and they were able to get…read morethem working again quickly and without having to replace the part. They were super affordable and even showed us how to fix it if it happens again.

I was traveling from Anchorage AK when I noticed my cargo trailer tires were wearing out. So called…read moreFountain Tires at 2pm asking if they had the ones I needed. They did and had my trailer ready within 2 hrs. Great group of people. Reasonably priced. I was very pleased with my experience and would highly recommend them. BUT... they have not updated their address. It's 8708 100 St.

Shawn runs an excellent shop. We broke down on the way through town. Despite being exceedingly…read morebusy, he fit us in and got us back on the road as quickly as possible. His mechanics are good, competent and friendly. Highly recommended.