Stopped by the showroom, to find a piece of flooring, to match vinyl planks I had. The proprietors…read moretook time to match with flooring they had in stock, so I didn't need to order another whole box! Couldn't have had a better experience !

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

Responded quickly, very professional, understanding, and willingness to help the client.read more

From the owner: -Flooring -Bathrooms…read more-Kitchens -Design Consultations

We've used Lotycz multiple times now for both residential and commercial applications, and we have…read morebeen thrilled with the results every time! Everyone is always patient and helpful in the office, and the installers are always efficient and leave the place better then when I left it. I would definitely recommend this wonderful local business and look forward to working with them in the future!

From the owner: Lotycz & Sons Flooring America is more than just a flooring specialty store. We are experts trained…read morein flooring sales and design and will help you find the perfect floor for the way you live. As part of America's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in the floor covering industry. Stop on in and let us help you with all your flooring needs!

We couldn't be happier with the carpet installation from Genoa Custom Interiors!! They helped us…read morechoose the carpet and color, worked with us to create a timeline for installation that made the process easier for us and the installers were so professional and considerate!!!! And the final product makes our home look new again!! I would highly recommend them to anyone!!! It was our first time there and we will use them again for bathroom flooring!!

Initial install of both carpets was fine. Upstairs carpet had a run in it. This was a style of…read morecarpet that wasn't suppose to do that. Stopped in let them know and he said their carpet layer was on vacation well get a hold of ya by next Monday. Next Friday comes around and he says again he will call. This went on for 2 months until I finally got frustrated and the owner got an attitude with me when I mentioned calling the BBB on him and what was so difficult about a phone call and appointment to just look at the carpet to see what could or could not be done. show up after 2 months of follow up calls every Friday to get an appointment to be told nothing they can do just leave it. after this incident a close friend asked about them and I said that the installation is great, but I had bad experiences with the manager. When he got his carpet installed he was lucky he was home and asked about the padding and that it didn't seem like the right kind. They reassured him it was and had it stapled down and ready to put the carpet down. Long behold after he did some investigating it was in fact a cheaper padding that what he ordered. If he was not home they would have got away with it. Once called out they drove back and installed the right padded. back to my experience. Calling them back recently I asked about the carpet in my basement being finished off. I know that the color batch might not be exact, but I wasn't too worried about that. He said he would call me back after he found my order. No problem. Calls me back and says that the carpet is no longer being manufactured and that he can't get it. They only make carpet for 2 years sometimes and this one is not available anymore. I then called back a couple hours later and asked for the style, color and manufacturer. I had a feeling something was up. He called me back and gave me the information. I called a few other stored and looked it up online with no issues. Both stored called back and said it was easily obtainable through Mohawk. At this point if I would have took his word for it I would have been looking at different way more expensive ways to finish off my basement. I Called them back and asked what the deal was and they said that it wasn't on their price list and that they have a competitors carpet they use instead now. He then said it was available. so i said lets order it and he then stated we don't want the job. simply state that in the first place if you don't want to deal with me. As a small business you think keeping a good reputation with the community would be one of your key objective. Not these guys. I would 100% recommend any other business over Genoa Custom Interiors.

I would not recommend this business. I have had to have new contractors come in and repair the…read moreelectrical damage as well as the plumbing issues that Nick's Fix It Floors and More attempted to do at the house.

Great accurate quote and felt safe inside my home. Very professional. To the point and understood…read moremy needs. He executed to perfection

We were in a pinch this summer on a project and came across Ed and his company and called them to…read moresee if they could do a last-minute job. They were on the spot within a couple hours and did an amazing job. We then had to have them come back out because of another subcontractor's error, and, they were very professional and they helped us when we really needed them and again did an amazing job. We had them install carpet, LVP flooring and trim. Their work is top quality. Their professionalism is amazing and they are very easy to work with and I would highly recommend them for your next flooring job. We will be using them over and over again in the future.

From the owner: At E&D Flooring brothers we are proud to provide our customers with the best possible home service…read moreexperience… Call E&D flooring Brothers for all you flooring needs, we also do backsplash’s and stone work ,painting and other handyman services

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Just had the carpet replaced in three rooms and a staircase. Couldn't be happier with the carpet…read moreand the service I received. I would not hesitate to use JKL again.

We greatly recommend JKL flooring to anyone. When we moved a few years ago, they did all the floors…read morein our house except the bathroom. They did an excellent job and were very courteous and thorough. Later we decided we wanted to change our floor and did not know they did tiling so I had someone else do it. We were very disappointed in the job that was done and happened to ask Tye at JKL flooring, what he could do about it. He sent Shaun Mahoney to our house to take care of it. He was very timely neat and very efficient. He dug out all the grout between our tiny tiles and acid wash the floor and re-grouted it. It looks absolutely marvelous. We are so happy with it. I would highly recommend JKL flooring to anyone and we have.