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    Frontier Property Management

    5.0 (1 review)
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    Services - Frontier Property Management

    Property management

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    1 year ago

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    443 Stop

    443 Stop

    (16 reviews)

    Unresponsive/uncommunicative office staff that were so unprofessional that I decided not to sign…read morewith them despite being in love with the property. First I was cancelled on 5 minutes until the first scheduled showing time. I was told twice throughout this process that I would have 24 hours from the time my application was approved to pay a security deposit to hold the unit for 2 weeks until a lease was signed. Once they called me and told me I was approved, they informed yet again that I would be hearing from Tammie or Tara about a docusign and I did not hear anything back from them regarding this security deposit even after emailing well within the 24 hour period, and leaving 2 voicemails. 11 days later (at near end of business day before the move in date they assigned me) I drove to their office, and had to knock loudly on their locked door 3 times (despite their hours saying they were open) to get someone to come to the door and answer my questions. Nothing seemed to be prepared for my lease to be signed and I had been in the dark about the security deposit and was unsure if I was ever going to hear back from them. They were claiming I would owe a double deposit due to recently switching employers DESPITE one of the ladies there requesting I send them the signed offer letter for my employment to avoid having to pay said double deposit. I understand that this is a standard policy, however I was requested to send this offer letter as an exception to the rule and this was not communicated within the company. I could have easily gotten a co-signer to avoid having to pay this double deposit had they just communicated this to me at any point before the DAY BEFORE I was scheduled to move in. I was supposed to move into this very nice condo apartment today and after this experience I am no longer interested in working with these people so I will not be signing my lease.

    very unprofessional, unethical and just downright bad business people. gas leaks, black mold,…read moreelectrical issues and plumbing issues with a septic system they did not even know was on property! this is a licensed missouri realtor broker!! we are told by tammy and tarra ueligger (broker of record) that there are no issues to correct even though ameren ue red flagged the property on 3 occasions, aling with multiple written repair requests over the last 90 days since move in have fallen on deaf ears and never answered. this is a boone county rental property where there are no ordinances nor laws being upheld in regards to livable fair housing. i contacted mrec, mar, cbor, mo attorney general, boone county health department, city of columbia neighborhood services, boone county housing authority, n boone county commissioner janet thompson... all said they cannot do anything, no avail nor solution because there is absolutely no regulations nor governing entity for boone county missouri residents!

    Mitchell Rentals

    Mitchell Rentals

    (6 reviews)

    The folks at the front office and maintenance (Kris and Kirby) are nice. The apartment and its…read morebuilding are a bit run down -- carpet that was ripped upon moving in, the outside stairwell was unstable (to the point of being worrying) for most of my time in one of the apartments. But they are affordable, so most of these things could be forgiven. However, things went particularly south with regards to moving out. Despite cleaning the carpets three times over (something that was apparent the last tenants did not do based on the debris that came up) + cleaning the bathroom and kitchen, nearly half of my deposit was deducted because I was billed for a "professional carpet cleaning." Because we did not contract out to do so, and it was not properly communicated that that was a requirement. There was no notice about when deposits would be returned (I had to follow up myself to make sure the check was mailed out). There was also no communication as to why the carpet, kitchen and bathroom needed to be cleaned. After raising issues with the owner of the company, he told me to "contact the courthouse if I want my money" and hung up the phone. I had recommended one friend to rent through Mitchell Rentals before this moveout process. I now regret it and will refrain from doing so in the future. There are other affordable places in Columbia. You don't need to go with them.

    They always quick to fix anything that goes wrong. Make sure their apts is pest and rodents free…read more Keep the lawn well-groom. Very respectful landlords. Make sure apts is drug-free. Great security. Rent is reasonable. Been living on Quail Street never had problem with neighbors.

    Frontier Property Management - propertymgmt - Updated May 2026

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