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    Front Range Clinic

    5.0 (1 review)
    Closed 10:30 am - 4:00 pm

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    2 years ago

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    Centre Avenue Health & Rehab Facility

    Centre Avenue Health & Rehab Facility

    1.9(10 reviews)
    2.3 mi

    I spent 3 weeks at this facility and found it decent. I was there for fractures in my hip and saw…read morethis as the way to immobilize it to allow them to heal. Therefore, I did not get out bed often, other than for therapy. I did not think the therapy would be helpful and was able to express that which changed their approach in problem solving for me when I would be back at home. Yes, there were times I had to wait for responses to my 'call' but all in all, I was satisfied with the services provided by this facility. In particular, one of the seasoned CNAs made the experience more than tolerable. He treated me as a person and not simply as a 'body' even though he had to do things that were related to bodily functions. I appreciated his care and respect for me and came to trust him quickly. He made the experience for me more than tolerable.

    Centre Ave. failed my dad in every possible way. My dad passed away in August 2024. He fell ill…read morejust two days before being transported to the ER. On the day my dad started feeling sick, my brothers, mom, and I visited him and asked staff to check on him because he was complaining of a sore throat and having trouble breathing. Centre Ave. lost his inhaler, which exacerbated his condition. Despite our requests, no one came to assess his situation. My mom had previously also expressed her concerns about my dad potentially falling out of bed and had asked multiple times for staff to put up barriers and padding on the floor for his safety. Unfortunately, they did not take action. The next day, my mom once again asked for assistance as my dad was still unwell. She waited and waited for help, finally, they informed her that she would need to take him to the doctor herself. At that point, my dad couldn't walk, hence the reason he was in rehabilitation. This was an unreasonable and inappropriate option. My mom was understandably upset and made several attempts to get someone to help her. She left later that day, and the next morning, she received a call from Centre Ave. stating that my dad had fallen out of bed during the night and was not feeling well. They waited until 9:30 AM to inform her of this!!!! My mom rushed to Centre to find my dad propped in a chair, clearly in distress. He was struggling to breathe, and she insisted he go to the ER. It took a couple of hours for that to happen. By the time the ambulance arrived at the ER, my dad was in respiratory failure, diagnosed with double pneumonia and dangerously low oxygen levels. The ER doctor informed us that the only option was to place him on a ventilator or he would die within minutes. This was because the pneumonia had progressed and my dads condition was dire. We had to make a rapid decision, opting for the ventilator. My dad remained on the vent for nine days with little progress. We were advised that if he survived, he would never be the same and would lack a good quality of life. Eventually, we made the heartbreaking decision to take him off the ventilator, and he passed away. The employees at Centre Avenue never showed any urgency or genuine concern for my dad, and they displayed no remorse for their shortcomings. I reported these issues to the Larimer County Health Department, which conducted an investigation and concluded that Centre Avenue was not at fault. They seemed to find it acceptable for a patient to fall from his bed without notifying the family until the 9:30am the next morning. I believe my dad had fallen sometime during the night and they found him in the morning. I believe he was on the floor most of the night. They called my mom late because they knew they were negligent. Moreover, the investigation found it appropriate when there was no medical attention given to a patient who, under their care, became severely ill due to negligence. The staff at Centre Ave. did everything wrong. EVERYTHING! They allowed my dad to suffer a fall, lost his inhaler, and failed to provide timely medical attention when it was requested. As a result of their negligence, my dad's condition deteriorated rapidly. By the time any action was taken, it was too late. My dad would be alive today had they done their jobs and provided the medical care my dad so desperately needed. If sharing my family's experience can save another family from enduring what we went through, I will feel satisfied. I trusted them to care for my dad. I will forever regret the decision to allow Centre to care for my dad. DO NOT allow Centre Avenue Rehab to care for your loved ones. Sincerely, A daughter who misses her daddy:( P.S. If you remove this review, I will post and repost on every single platform I can possibly share my experience.

    Front Range Clinic - rehabilitation_center - Updated May 2026

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