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    From The Ashe

    5.0 (1 review)
    Open 9:00 am - 9:00 pm

    Services - From The Ashe

    Therapeutic massage

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    1 year ago

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    Colorado Massage

    Colorado Massage

    3.8(10 reviews)
    3.1 mi

    I've gone to Katey at Colorado Massage for years, and will keep going back. Her knowledge and…read moreskill level are exceptional. She found the knots I knew of and several more. My body feels loose and pain free now.

    Stay far far away from Katy at Colorado Massage. She pre-charges you, which I thought was a bit…read moreodd (should have followed my gut and moved on) and then keeps your money when SHE cancels. Last Saturday I had a massage scheduled for 1:00. At 10:17 she messaged me letting me know she wasn't feeling well and rather be safe than sorry, thought we should cancel. As this is the time of Covid, I wholeheartedly agreed. Well now Katy is keeping my money! Even though she cancelled on me! I'm honestly shocked she thinks this is appropriate. I'm going to file a claim with my credit card, but she fully 100% stands by the idea that she is keeping my money. She won't even refund the tip I prepaid. UPDATE: Katy your insistence to keep my money is appalling. Your cancellation policy is wording in a way that leads your customers to believe if THEY cancel they will be out the fees not if YOU cancel. Do you honestly feel good about cancelling a massage because you were sick then keeping that person's money? Even the tip that was pre-paid? For services you didn't complete? Consumers have rights and you can't decide your policy is to take those away. Consumer law does trump your desire to keep the money. Seems really short sighted on your end to keep money that you didn't work for (which will then be charged back by the credit card company) and in the meantime you have lost 2 customers (myself and my husband) and gained a lot of bad will.

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    From The Ashe - massage_therapy - Updated May 2026

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