Did not show -- Lied, was dismissive and rude…read more We had our wedding on July 12 of this year. Months prior, I booked chairs from Unique Party Rental and communicated multiple times with Simon Marwa, the business owner. We confirmed the wedding date several times, and about three months out, we even met at the venue to go over logistics. Everything seemed good, and Simon agreed to have the chairs delivered and set up by noon on the day of the wedding. Fast forward to July 12. I arrived at the venue around 12:15 PM--no chairs. Our day-of coordinator hadn't received any updates from Unique Party Rental, and began calling them--no answer. Eventually, they called back saying they had a flat tire and would arrive at 12:40 PM. Frustrating, but understandable. But by 12:45, there were still no chairs. More calls--no response. Around 1:00 PM, they called back and said they weren't coming at all and would issue a refund instead. Our coordinator told them they needed to bring the chairs, but after more waiting, nothing changed. At 1:10 PM, we told them not to come. Thankfully, our venue had an emergency backup set of chairs, which saved the day. My now-wife and I decided to wait a week to allow time for Simon to reach out, and resolve the issue with us via a refund, but no call ever came. I had to follow up with Simon multiple times to get our refund. He was slow to respond and dismissive, even saying that he wishes we "would have called to remind him to bring the chairs." A month later, when I called to confirm the refund came through and asked about compensation for the stress and the extra cost of the venue chairs, Simon finally apologized--but also changed his story, saying a system error caused the no-show. That means the original flat tire excuse was a lie. He offered to pay half of the extra money we had to spend. I told him I didn't think that was fair due to the fact that we had family and friends waiting around in the sun for a long time, in addition to the stress, and setting our wedding back over half an hour. Plus, he lied to us, which he refused to acknowledge. I began to tell him we would be more apt to write a better review if he would be willing to take responsibility, when he suddenly interrupted me, started yelling at me, accused me of threatening him with a review, and hung up. That was the end of it. Some people may have had decent experiences with Unique Party Rental--but based on mine, I strongly recommend you don't take the risk.

Best party rental in town their equipment are clean and right coming from a royal wedding spotless…read moreclean made my wedding colorful I will go here again and again. Cheers

responses like "I am sorry that you felt we were unhelpful" tell you all you need to know about how…read moreyou'll be treated when you report you were unsatisfied with their services. sorry you feel that way is not an apology. it's gaslighting. Expect rude and combative and responses if you use this company and find them unsatisfactory.

There is no way to call this company and have someone answer the phone. I called and left messages…read moretwo times, both times it took 4+ hours for them to call me back. When I inquired about this practice she informed me they are a very busy and very small company. I'm not sure how you can offer services like this if the customer can't get ahold of you for 4 hours if they have an issue. When I said I didn't think I wanted to rent from them if this was how things worked, she very brightly talked over the top of me and promptly hung up. Not sure how this place is even in business.

100% recommend Fun N Joy to everyone, My wife and I have rented from them more than once and it's a…read more10/10 experience every time. Everyone is super friendly and easy to work with. Drop off is seamless and quick. Highly highly recommended company. Outstanding!

From the owner: Let's jumpstart the fun! Secure your inflatable attractions and reliable seating for a hassle-free…read moreevent.

Truly incredible all around!! So nice to work with, easy and fast communication, reliable, the day…read moreof was a breeze with set up and take down. And not to mention it looked so incredible! This was for a 3rd birthday and will use them for any event to come!

From the owner: We believe every celebration deserves a special touch. Whether you're planning an intimate…read moregathering or a grand-scale event, we’re here to bring your vision to life. We offer beautifully designed backdrops, eye-catching balloon decor, and fun interactive activities that keep your guests engaged. We’re passionate about creating experiences that leave lasting memories, and we treat every event like it’s our own. Let’s make something amazing together—reach out today, and let’s start planning!

Nothing but good things to say about Jeff and the team! They were incredibly communicative and…read moreeverything went off without a hitch! Thank you!

From the owner: Northern Lights Event Rental is a family-owned and operated business situated in Cambridge, MN. We…read moreoffer a diverse range of event rental products, including tents, tables, chairs, bouncy houses, and other frequently rented party items, to Cambridge-Isanti and surrounding areas. Having worked in Transportation and Logistics for more than 25 years, I was seeking a fresh start as a small business owner to provide more event rental supply options in the Cambridge-Isanti region. Northern Lights Event Rental is our business name, chosen to reflect the breathtaking beauty of the natural phenomenon that occasionally appears in our area. We are dedicated to delivering exceptional customer service that is as awe-inspiring as the Northern Lights themselves, and we strive to provide our clients with a hassle-free rental experience. Thank you, Jeff

First time user, I was skeptical because of their low prices. Wow did they deliver! Prompt,…read moreprofessional and they made my event something special. I highly recommend them.

Instead of Broadway, Your New Name should be WrongWay! We hope No-One will do business with you…read moreafter reading this. After my visit yesterday to A1 (formerly Broadway Rental), I wish zero stars was an option, because that's how bad my experience was.I came to the store looking to rent some scaffolds. The clerk asked for my driver license, I provided that to him. He looked puzzled and called for his manager Zack. They said there's a note here to not do business with me or my wife, due to a discrepancy from April 2021. That caught me by surprise because they said they are under new management. So I challenged them that if they truly are under new mgmt, then they should forget about the past discrepancy and do business with me. They said nope, You need to clear that up with the Party rental folks. I said, look, I'm willing to forgive you all of offending us and moving forward if you will. He continue to tell me emphatically NO! Now sense he wanted to continue trying to humiliate me, let me tell you why there was a discrepancy to begin with. In 2021, we rented a Gold Throne chair from Broadway Party Rental, for our very special 90 year old dad's birthday party. When the chair was delivered to us (late by the way) it was in bad shape, did't look as beautiful as the picture, paint was chipped, stains were on the velvet seat, both arms were broke and poorly glued back together, the legs were chipped, scratched, and looking wretched. We called the company to stress our disappointment, asked to speak with the manager. When we got on the phone with him and started to tell him about the issue, He became irate with us, thinking we were a different previous customer that had already complained about other chairs that were rented. Here's the catch, he said "You people are all the same. You rent from us and all you want to do is get stuff for free" We told him we never rented from from him and he had the wrong customer. We asked him what is that supposed to mean, he says "you know exactly what that means". So, yes we called him a racist, returned his broke down chair, and never looked back. The chair wasn't worth the $85.00 rental fee. We would have agreed to getting a better chair, as it wasn't about the money for us, because that chair wasn't worth $5.00. The close up photos show how abused the chair was when delivered. You can't tell from the full picture just how bad it was. Now a year later and New Mgmt, we see that they are still up to there old tricks. It should not have been a race issue. You classified us by saying "You people are all the same". Never the less, our fathers event was amazing and Thank God we made it, even with that horrible chair. By the way, Home Depot rental had everything I needed and was quite happy to do business with me. We encourage anyone who sees this review to think twice about A1 and Broadway Party Rental. This shows a lack of integrity on the part of the business and the Mgmt has not demonstrated any effort to move forward.

I rented a tent, tables, chairs, table linens, and glassware from Broadway Party and Tent Rental…read more(BPTR) - cost in excess of $2,000.00 - for a wedding at our home in Roseville, MN A few days before the event, BPTR sent out Gopher State to mark utilities in advance of setting up the tent. This marking should have been done with "flags only," but due to a lack of communication between BPTR and Gopher State it was marked in paint. The entire grassy lawn where the wedding was to take place was covered in Day-Glo red and orange paint just days before the event. Since the marking was done by Gopher State (at BPTR's request and direction) BPTR denies any responsibility. Tony at BPTR says "This happens every now and then - it's just the luck of the draw - it's not our fault." He (Tony) suggested that I purchase green spray paint and try to paint over the mess. Next, the tent and chairs arrived. I had specifically asked if the white tent and chairs would be clean and in good condition. The representative at BPTR assured me that "we take great pride in the excellent condition of our rental equipment." The tent that was delivered had apparently been stored soiled and wet. The "white" tent/canopy was covered inside and out with splotches of black mold. The chairs were also filthy - among the identifiable substances on the chairs were dried mustard, red wine, and dessicated pickle slices. I paid an additional $100 fee for tent lighting that was to be equipped with dimmer switches - guess what - no dimmers! The only option was to shine glaring, halogen work lights down on our guests. I could go on - for example the condition of the tables etc. - but you get the idea. It's unfortunate that in situations like this the customer has little or no recourse. One either has to accept what is delivered or go without. We (a team of 5 friends and family members) spent hours (of our wedding day) scrubbing down both the tent and 175 chairs with bleach and water in order to provide a sanitary environment for our guests. The guys who delivered the equipment said "You should call and complain about this." We did. Tony and Terry (owner/manager) both assured us how "terribly sorry" they were about our experience. But what would they do about it? NOTHING. Companies like BPTR get away with this because weddings are (with luck and love) once-in-a-lifetime events and they (BPTR) are apparently not concerned about the repeat business. I'm taking the time to write this in the hope that it will warn others what to expect if they choose Broadway Party and Tent Rental for their special day.