From the owner: Der Friseur im Herzen Altonas, unserem geliebten Ottensen.read more

This used to be my favorite hairdresser and I spent a visit every 5-6 weeks vor the last years with…read moregood service and results, unfortunately quite frequent change of staff but now it is a complete new team and they are a disaster. They cannot find any former records on the color and let me down on my appointment as they deemed it too late despite I had a fix appointment. On top rather rude and little service oriented, customer loyalty seems not import. I can only recommend finding another place, same as I will do.

So, given that I don't belong in the beauty queen section (I don't pay hairdressers a visit every…read morefour weeks and don't experiment toooo much) I liked each of the three different hairdressers who served me well at this place within 2011. Cost and cut are both good that is just walking in, not waiting longer than 15 minutes and leaving satiesfied after having my hair cut nicely accompanied by a glass of water and a cappucino. Going to different personell, I got different advice on whether or not to get a fringe and trying it worked out alright. What is great is that you can walk in and get the fringe trimmed at no extra cost (not counting a tip). Depending on your expectations most likely a good choice.

So, I've been in Hamburg for about two months, and desperately in need of a haircut for most of…read morethat time. However, since I don't speak German, it was a harrowing prospect. Eventually I ended up at Heuerstyle because it was relatively close, highly rated, and (most importantly?) I could book online. I left a note via Google Translate saying that hopefully we can get by with pictures and broken English, and Jan-Mark replied almost immediately saying that English wouldn't be a problem. I saw Eylem, and she was fantastic. She speaks German, Turkish, and a small amount of English. Combine that with the fact that my German classes haven't started yet, and there was very little language overlap. We had some fun bits of vocabulary (she referred to my cowlick as "a tornado", when I said I wasn't picky she said, "...like swine?"), but we made it through. Honestly, her English was far better than she had implied, and the actual haircut was a great experience. The shop itself is really nice with a garden out back, but I got to spend a little more time in the garden than I would have preferred because they were running about 40 minutes late. However, considering everything else, I'm more than willing to give this a pass and assume it's not the normal situation. Also, considering how late it was, I was worried that it would be rushed, but I never once felt like they were just hurrying me out to finish up for the day. Despite the fact that I'm moving to the other side of the Alster, I do believe this will be my regular shop.

I initially chose the place because of the good reviews and because some of the hairdressers speak…read moresome English, and I'm really glad that I did. The staff was friendly and inviting, and despite a little bit of a language barrier, in the end I got exactly the haircut I wanted. My hairdresser Eylem spent like an hour and a half on my hair, making sure it was perfect and exactly how I wanted it. She's clearly very experienced and cares about doing a good job. I would definitely go there again.

Fantastic! My first hair cut with Kevin Murphy was one of the best I have ever gotten.read more

Kevin has cut my hair twice and I am happy to say he has given me the best haircut I have ever had…read morein my life. Am also loving the colour - and he speaks English. I would recommend Kevin without hesitation. He is a great hair cutter.

I would rather not give a star at all! I recently gave this place a chance due to all the great…read morereviews and the fact that a few of the hairstylist could speak English. But unfortunately I walked away with a very expensive Disaster!!!! I walked in with the idea of my normal highlights and cut (with a picture) . We decided to go for highlights and lowlights with a shoulder lengths cut. Also, the amount of highlight were factored in due to the idea of wearing a pony tail. Instead I received highlights and lowlights that are hard to detect and a nightmare of a haircut that's about 2 1/2 to 3 inches too short. Not to mention all the confusion over pricing!!!! 81€ later I was handed a blow dryer to finish up the job..... Really!!!!! When I expressed the unhappiness of the cut, it was..... Well try it out we can always fix it later or it's still a little wet. I now have hair that I can't even pull into a pony tail to show off my nonexistent highlights. I really don't understand pricing of this place and the fact that everyone charges the same amount but have different levels of experience. Also, the charge per foil and extra cost to dry. You would think as hairstylist they would want people walking out of their shop with great looking hair. Instead they want to milk you for another 10€ or so to finish the job that they started!!! I walked out of there looking like I spent the day at the beach. Just a horrible horrible experience and don't even get me started about the smoke smell due to the window being opened on the patio ( smoking section)!! Overall..... Enter at your own Risk!!!!!