Frisby's customer service and project management team did a great job of keeping us up to date and informed on the status of our complete roof replacement. The booking and ordering process was easy and convenient (all done online). The only negative during this process was the extensive backlog of their project. I was surprised to hear how many weeks (4weeks I think) I had to wait until the work began. Once construction day arrived they got it all done in one day and left everything nice and clean. read more

We had multiple projects with $20K in deposits, they finished three of the five. Never finished the other two and have not refunded deposit on one of them.....not sure they are still in business read more

Poor roofing installation and needs partial replacement. Will not return calls and have even attempted going to their office and nobody is there. Need to perform thousands of dollars of appears (2 different companies have reviewed the roof and gave quotes). read more

Took my parents money and never showed to replace the roof. Would gives dates and not show and wouldn't even call to say they wasn't coming. My parents took them to small claims court and they didn't even show for that. Have yet to return there money so my parents will have to go back to court. It's ridiculous just a bunch of thieves. read more

I gave frisby a deposit in January 2026 for a new roof. I have not heard from them since. I am filling theft charges against them.

So I gave these people $1000 6 months ago in earnest money to try and show good faith in their company as i had already been trying to get them to come over and replace a Skylight at my house. and they 1000% just didn't show up or refund my money now for 6 months these people are the biggest Rip off artist in the world. DO NOT EVER USE these idiots !!!!!! The most unbelievable dishonest people and situation ive ever encountered in my life. They are Liars and I am going to sue them here shortly. Absolutely unbelievable Con Artist!!!!! BEWARE!!!! read more

Horrible company. Use at your own risk. I gave them a 3500 deposit for a roof replacement and they did not do any work. I have been chasing them down for 6 months requesting a refund. They have not returned any calls and ate completely dodging my requests. I suggest to find an honest company. read more

I am baffled how this business is so highly rated. I would give zero stars if I could. I am in the construction industry, so when I asked questions about harder areas or transitions of my roof, I was shocked when no one at this company seemed to know what I was talking about. They sub out their work. It took approximately 10 months from when insurance was approved and they got the insurance payment to when they finally did the work. They are horribly unresponsive to phone calls and emails. The only thing that got them to finally come do the install was showing up at their office in person and threatening to cancel the job, which I now deeply regret not following through with. Now, about 8 months later, my roof is leaking like crazy at the chimney and surprise surprise, no one is answering their phone or emails or texts, which is convenient during the warranty period. Do NOT work with this company. At this point I probably would have been better off doing the roof myself. read more

they took longer than the original quote to get new roof installed. then within two month we had shingles falling off the roof. we have been calling and texting for three months and nobody will return our call. DO NOT USE FRISBY ROOFING! we also paid to have trim piece replaced on our detached garage. they took our money and never replaced trim piece. read more

See all

DO YOURSELF A FAVOR AND JUST DONT. Took deposit money, didn't perform work. Refuse to refund deposit. Refuse to take my calls. Telling the attorney that I have been force to hire that there is a 25% cancellation clause. read more

Very poor experience. They were very quick to send me an estimate, and to charge me for half of the project cost. Once I was charged, I heard nothing from them. When I would call, they would send my calls to voicemail. Emails were sporadically answered with excuses and reasons for delay. Nearly two months later, I requested a refund because the project still had not begun, and they have ghosted me. Still no refund. read more

On April 7, 2025, we received an estimate from Frisby construction to replace our roof. When they did a site review they said they made a bad estimate and increased the estimate by 50%. We had used Frisby before, so we contracted with Frisby for a roof replacement on April 27, 2025. Since then we have had 9 new scheduled dates for which they have never honored. 5 dates have been NO CALL/NO SHOWS. Do not use this company. They have no integrity and penalize the customers for their inability to estimate a job correctly. read more

Had a small leak in our roof near a vent pipe and called and spoke to Joe about getting it repaired ASAP since historic rainfall was predicted within the next 72hrs. Josh came over the next day and quickly assessed the problem using a drone. An hour later (at 6:30pm!) his crew arrived and made the repair in little over an hour. He also noticed we had leaves clogging a gutter downspout that I could not easily reach and had his crew clear it out at no extra charge. Can't say enough about the great service we received and at a very reasonable price. read more

poor communication, high estimate, 500.00 deposit given still waiting on work for over 2 months

Do not hire these roofers unless you want to royally piss off your neighbors. They would NOT stop banging on our door while we were sleeping, just to ask us to move our vehicle for the second time yesterday. After the tenth time knocking, give it up. They even tried opening our front door before we finally answered. It's a good thing it was locked or else someone would be shot. They have set up shop and are working/throwing all their debris on OUR (the neighbors) property - our front porch & walkway between houses. There is no way to access this area without opening and intruding through our front gate. They did not notify us or ask permission. I called the company last night to complain and they never got back to me like they promised. They were back at it with the same things today. These people are lawless. read more

They have done a lot of work for me, but their work was shoddy. I sent them pictures, and they want to charge me to fix it. Said they would offer me a discount for being a good customer. I would rather pay someone else if they don't want to fix something that is clearly their fault. Nobody ever inspects their work, and they hire subcontractors that they don't take care of. The guy that did my work said this was his biggest job and first time working for them. They even sent his paycheck to my house, which was lousy on their part. I guess he will never work for them again. read more

I was told 4 weeks till they would start my roof, when they were trying to get me to sign a contract and pay them, little to no communication about delays I had to constantly call them to see where I was on the "list" continuously blamed on the weather (I don't understand why this wasn't accounted for in original time estimate? It rains every spring) 9 weeks after I signed the contract they came and worked for 3 hours, in a rain storm. I Totally understand if it is raining then u can not have roofers on my house, however they left a huge mess, materials, blowing all over my yard and trailer blocking my driveway. They have not come back inspire of two gorgeous days outside, saying there is a "threat of rain". The office staff who were so nice to get my deposit with bible verses all over their offices, are now being very rude. I believe they are using religious connotations to manipulate people into thinking they are a trust worthy company, very much not okay! read more

Frisby Construction - Weather is too bad to send a crew? - General Contractors Near Me - Milford, Ohio

See all

I signed a roofing contract with them in early September and I still have no roof. They are taking money out of my account for payment every month! My ceiling is leaking and now my hard wood floors are ruined. That's gonna cost me another couple grand to fix. I don't care how desperate you are for a roof! Do not go with frisby! They are liars! I'm having my attorney look over my contract. These people claim to be Christian but they forgot to put the word dirty in front of it! Signed by a struggling single mother read more

It has been three years since our roof was put on. The initial crew was great and did a nice job. My complaint was not replacing flashing at the time which has proven to be a problem. In the spring (23) we had a leak in our kitchen during a period of unusually heavy rain. (I had a couple contractors look at our kitchen bump out where the leak occurred and both agreed it was most likely the counterflashing that was not replaced). I called Frisby because we were still under warranty and they sent one tech out who made his report and then a few days later a company family member(J.F.) was assigned to our case. After a lengthy back and forth the family member decided that it was not the fault at the flashing that it was likely improper weeps along the wall, denying any responsibility. At any rate, I have had the ceiling replaced on the interior and low and behold there were two small openings through the flashings where daylight could be seen from the interior. I have since hired another roofing company to replace the flashing that was not done by Frisby. I was initially impressed with Frisby however this experience was disappointing. I am not even sure the argument they put forth was worth the value of what would have been a relatively minor repair in their world. read more

They hire subcontractors that they don't monitor. The workmanship of the subs is sub par and not to code. They advertise themselves as a faith based organization, yet they condone poor quality work and try to cover up with their contracts and double talk. I would NOT trust them with your construction project, what you don't see behind the walls, or shingles is going to fail and you will be left holding the bag. Deceitful, dishonest and not trustworthy. Find another company to do the job. read more

Terrible. Left a mess in my attic, worst paint job ever, a shutter is falling off, mismatched exterior paint. I sued and won. Terrible avoid at all costs. Before you hire check out Clermont County to see how many times they have been sued!! OMG! And look at the positive reviews closely, some are not even in OH. Are any positive reviews confirmed customers? So very shoddy; the whole operation. Don't believe me, wait till you get to the financial contract, they will ask you to sign all insurance $$ over to them and then ask you to sign a document allowing them to put a lien on your house! So you have no recourse when they screw up. Even though I won $6000 they have not removed the lien from my home. Don't sign anything. Don't do it! What a hot mess this company is!! read more

We are very happy with the work that Frisby construction did on our home. We had some pretty bad hail damage to our siding and gutters. They helped us through the entire process, from the estimates, to meeting with the adjuster, to sitting down and explaining our options for items that were not being covered by the claim. We chose to get the better grade siding and the price they quoted, was the price we paid. We did run into some delays with scheduling and it ended up being 12 weeks before they were able to start the project vs the original 4 to 6 weeks. However, once they began, the teams worked hard to make sure our home was beautiful again! They also made sure to clean up each day before they left, so it didn't look like we were living in a construction zone. Thank you, Frisby! read more

Horrible experience. We got a new roof 4 years ago, it leaked in several places from the start. We called them and they came out four times, but never fixed the leaks. After that they wouldn't even come out to fix their mess (despite having a record of our previous attempts to get the new roof fixed) without our paying them. Finally, we've given up, had the leaking areas ripped out and replaced by a reputable contractor. Sadly, we also had to tear out all the roof boards, the ceiling, walls and flooring in the worst rooms because of rot and mold. This was a very expensive and terrible experience for us! read more

I would look elsewhere for your roofing needs. Frisby has no respect for your time and is very disorganized. When the contract was signed I asked if they will be covering all of the surrounding landscape so nothing would be damaged by their roofers discarding materials off the roof. I was told they would tarp all these areas to protect all surrounding areas around the house - well this didn't happen. When I asked the roofers to cover the areas, the only person who spoke English stated they didn't have anything to cover these areas with! I had to call their office because they were throwing materials off the roof and it was hitting and piling up on the air condition/heat pump unit. The roofers finished at dusk, so I investigated the roof more closely the next day. I found that the paint they used to paint the exhaust ports etc were painted with a brown spray paint. They were suppose to be painted black to match the roof (per their "contract"). Also found a dipped area in the shingles and a nail that was put through the drip edge. I sent an email to Candace specifically asking for a scheduled time where I could meet the roofer to go over and correct these issues. I was told someone from the crew would call me. No one called me (of course), so I called Candace and I was told the crew member went over to the property to evaluate and reported everything was okay - I was never notified like I had specifically asked to be so I could be present. So at that point I then verbally asked if we can schedule something like I had originally requested. I again was told a crew member would call me to schedule, and wait for it - of course no one called me to schedule. I became very busy with work so a few weeks went by before I was able to put more time and energy towards this daunting situation. I emailed Candace again about not hearing from anyone for weeks. I then was told I never had contacted them about any of this ..... Are you kidding me? Is this company that ignorant??? The original communication was in email!! At this point I was finally given a day and time for a roofer to meet me at the property, well the roofer was a no call no show - why was I not surprised? When the office was contacted about their roofer disrespecting my time with a no call no show, we were told the roofer was sick. Because of this illness we were told by Ashley that she would call us back that following Monday to reschedule. She never called until 4 days after her promised day to ask if we could meet the roofer the next day at either 10 or 11am - sure, why not, we can drop everything to meet your disrespectful roofer with little to no notice. We agreed to meet the next day at 11am. Now present day, Saturday, November 5th 12:33 PM still no roofer. Another no call no show! Remember he was suppose to show at 11AM. I think I need to start charging this company for my time! If you are thinking about using this company, don't! Once you are paid in full - which be careful, they will remove the money right out of your checking account automatically without notice the day after the shingles are down (it is in the small print on their "contract"), they will string you along and disrespect your time. I should have known this company would be like this when it took them almost a month to start the work, and they rescheduled the start date a few times creating issues with trying to schedule a day off work. Christian company? Yeah right.... I think they need to read the Bible that they hand out to everyone who signs one of their "contracts". I think the BBB will be notified of this Christian way of doing business. read more

Horrible experience with this company, crew did awful work all 3 times we had to call them out to fix the original "work" they did. Had a new roof put on back in February before going on deployment. First time out the crew did not replace hardly any decking, even stepped through one piece and tried to shingle over it. Second time, they beat up our gutters and still left a lot of bad sagging spots on our roof. Third time I have yet to see personally because I'm still not home, but every person I talk to who sees our house says we need a new roof because this one looks that bad. Not to mention they drove a roofing nail through the compression line in our AC unit and just won't take responsibility for a mistake that cost us even more damages. Really seems to me like they knew they could take advantage of my wife who is at home taking care of our children while I'm gone, and refuse to take responsibility for their mishaps. I highly recommend other roofing companies to anyone thinking this one might be a good find. read more

Buyer beware after hiring Frisby to do my roof I got an all foreigner crew to do the work. After the roof was done it developed a leak around the vent pipe roof never had a leak till I hired Frisby. After I contacted Frisby They said Simon would be out between 1and 5. He showed up at 630 in the dark with a flashlight to do the repair. Said they didn't seal around the vent pipe and he sealed it. Dried my ceiling myself next day it was wet again. Simon came back out and said vent pipe got cracked or hole in it during roofing job put a cap on it, still leaking now they call and tell me my repair isn't covered said the pipe damage was an unforeseen problem with the roofing Job. I guess now I will have to hire an Attorney and a reputable roofer to get the problem fixed. Wouldn't hire them again to do a dog house read more

Frisby Construction Has turned my ugliest house on the street, To one of the best looking houses on the street. When they say they will help you in anyway possible, they will. They put a roof and gutters on my home, and next they will wrap my home and put siding on it. Cant wait to see that. They promise to fix any problems that may pop up, and do whatever it takes to make you happy. Good credit or bad they understand, and work with you. Give them a call, im glad i did. God bless read more

I signed a contract with Frisby Roofing to have new siding put on my house in late 2016. The warranty was for one year. Early in 2018 the soffett on the back of my garage dropped to the ground. Upon inspection of the pieces that remained hanging the job was done incorrectly. After sending emails and making phone calls I finally resorted to posting the pictures on their website, clearly showing that the job was done incorrectly, and asking for their help in fixing this one single soffett. They sent a young man out to take a look this past Thanksgiving. He said the entire job was done incorrectly, and he would suggest to his bosses that they send someone out to fix this soffett correctly, even though the warranty had expired. I pointed out that the warranty on the siding on all of my neighbors homes had expired as well, but their siding wasn't falling on the ground ! I never heard from this company again !! If you are lucky to have your work done correctly, good for you, if not you will have to redo it yourself ! read more

See all

To follow-up my previous post regarding my porch work. The owners came and reviewed the work and acknowledge it was done very poorly. They attempted to correct the problem but in the end,​ gave me a full refund. A complete hassle to have dealt with this issue over the last year but they are honorable folks! read more

I had both houses roofed by Frisby Roofing. The first house was done on time and exactly on the estimate. The second roof was done but was off by 588 dollars. They said the ridge vents were good and didn't need replacing. This saved my 588 dollars on the bill. They did an excellent job, finished on time, and left the yards as clean as they were before they started. read more

When installing my roof, unskilled, nonEnglish speaking workers, disconnected the vent pipe from my tankless water heater by pulling pipe out of roof to put on a collar. When replacing it, they didn't check to see if it had reattached to heater in the house, so exhaust venting into house, making heater malfunction. Cost for repair $149.00. Same roofers left DISH receivers hanging off roof by wires. Cost to have receivers replaced on roof $155.15. Haven't heard from Frisby Roofing about crediting me for plumber, but they say Dish expense my responsibility. Or they MAY pay for part of it, but will not pay for all of it. What do you think? read more

Frisby Construction - Cost of replacing dishes $155.15. - General Contractors Near Me - Milford, Ohio

They were contracted by the original owner to put siding on a house we purchased . Frisby subcontracted the work to another contractor.The contract was still with Frisby according to the previous owner. The house had No ventilation. They just went over vents with siding. This can cause mold roof issues higher electric bills and insulation issues. When contacted they did fix side vents. Of course I had to call them back because first time the subcontractor just threw a vent cover up. We discovered this after they left. Then when the subcontractor came back out he says do you want me to cut the vent out . Really ! I wouldn't hire them to put siding on a dog house. Frisbrefused to fix the cross ventilation on the house. Even though this is code. In my opinion a reputable company would have brought this house to code no questions ask. On there Facebook page I see they quote scripture. What happen to do unto others as you would have them do unto you. Actions speak louder than words. I did contact Frisby at the number he left for me to call. No call back. Doesn't surprise me. As I said actions speak louder than words. read more

In September 2018, our roof was replaced by Frisby Roofing. Two weeks ago, we noticed water coming in on our second story landing. It's been a little over 3 years since our new roof was installed....it should absolutely not be leaking. I called Frisby Roofing 3 times, because I kept getting an answering service and they weren't sending my messages through. They finally call me back to say that they've added me to their work order list but they're short-handed so they would get to me whenever they can. That is completely understandable as everyone is short handed at the moment. Last Thursday, a gentleman named Donald came out to assess the situation. He was extremely nice and apologetic about the roof leaking. Our roof is leaking in the exact place of our old satellite dish. Donald asked about the satellite dish and I told him that we haven't had satellite since 2015. He then asked why the roof installers didn't just take it down. I explained to him that no one at any time had asked if we wanted it permanently removed. The installers removed the satellite dish, installed the roof and then put the satellite dish back. They obviously did this incorrectly as it is leaking three years later. Donald was very nice... I explained that I started chemo treatments so I'm home all the time now, whenever they can come fix it, is fine. He explained that Frisby is a "Christian" company and that they would make it right since it's such a simple fix. Donald even mentioned that the job would probably only need 3 shingles at most. Fast forward to today, 6/6/22 and I receive a text from James at Frisby. He said they can remove the satellite and fix the roof for $425!!! I'm appalled. This is Frisby Roofings fault 100%. They only guarantee their work for a year because they know their roofs won't make it much longer after that. You can go buy cars with 100,000 mile warranties because those car companies know that their product is good and they're not expecting much to go wrong. However, Frisby knows that their work is subpar so they only cover it for a year in hopes that they can continue to make money off of you in the future. They made this mistake and now they want me to pay for it. SHAME ON YOU FRISBY! DO NOT USE THIS COMPANY UNLESS YOU WANT FUTURE HEADACHES AND COSTS. read more

Pretty great to work with, great job on the roof, and very good pricing. Got the roof done within a couple weeks of our insurance approval, but the price went up from what we were quoted to match exactly what our insurance company paid us. We would have liked to know that was a possibility ahead of time. Otherwise a good experience, would recommend. read more

I have had my roof for a little over two years. They tried to lie about the amount of plywood they had to use and overcharge me by several hundred dollars. Good thing I speak Spanish and could ask the crew myself. When I asked for proof they backpedaled and agreed to count the foreman gave me. Now, my roof has been leaking for weeks now. Just keep getting the run around. So basically the warranty is a joke. I paid entirely too much for the roof to be dealing with crap. My advice? RUN!!! read more

BAIT AND SWITCH SPECIALISTS As a previous reviewer said. This has been a most stressful experience, ever! We received a flyer in the mail from this company for a quote for our roof. I had never heard of them, but I was impressed that they took the time to get a google image of the top of my home and give us what we thought was a fantastic price. Their flyer said things like 'limited winter pricing,' and 'we can offer this price because we cut out the middle man, etc.' I looked at the quote for a couple of weeks before calling. I went in to go over the quote and sign a contract. Their was nothing out of the ordinary that was pointed out to me, and the meeting went well. We agreed on the quoted price, plus a couple of hundred more dollars for things they we needed. I paid a downpayment with an agreement to pay the rest later. Here's what I found out, much too late, and is the reason for the low rating. 1. Their quote only included half my roof, which was not made clear to me at the time of the contract. The back part of my house is just one level, as opposed to the rest. That part of the roof was not included. They rest their argument on the tiny google image photo of my house where they shaded off what was included. The picture does not do a good job of letting you know that you are not getting the whole roof. They never verbally said "This only includes this part of your roof", nor did they offer to quote the rest. That really hurts because that was the part that needed a new roof the most, as we have some leaking there. 2. We agreed on a price. I paid that price. Now they are saying that we owe about 3 times the original price we agreed on. They did not 'discover' this additional charge until 20mins after they already tore off part of our roof. Specifically, they're saying that we needed a new roof deck, which they "did not know" at the time of the contract. I understand that there are unforeseen factors, however, I am not a roofer. Given the age of my house, and my roof, it should've been mentioned that I could possibly need this, for an additional $XXXX, BEFORE they proceeded to tear off my roof. Had I known that this was a possibility, I would've chosen to wait till I had the money. After all, they mentioned other unforeseen factors, and their approximate price. They showed up to my home and started tearing off the roof when I wasn't home, and 20 minutes later they tell me I owe triple the amount quoted. They are also claiming that they tore off 4 layers of shingles, which they are also charging us extra for. This I know to be untrue. According to the home ispection report from when we bought the house, we only had 2. What they have done may be legal, but it is unethical. They gave a low-ball quote to get the job, but now they want me to finance the real cost and pay it up in 1 year. I was upfront with them that the price they told me was all I had to devote to the project, but now they want me to pay money I don't have. It is not right. We will be going to court to settle this. BUYER BEWARE. read more

We received the a flyer from Frisby in February with an estimate for replacing our roof. The office staff was very nice and helpful! I was shocked and very grateful that they honored the estimate offer even though we did not call until May. We had a new roof in ~4-6 weeks (due to weather) and it is wonderful! The crew that came out was very nice, efficient, and did a great job cleaning up after the work was done. So happy that Frisby contacted us! read more

My Beloveds Just Sharing...Everyone Rated "A" on Angie's List and the BBB Isn't an "A" -- Our Story About Frisby Roofing ************************* New Roof Didn't Solve Old Problem Hi neighbors! I just wanted to share my unsatisfactory experience with Frisby Construction. I have had a leak for the last 5 years or so and have had several companies and individuals attempt to fix it. This last spring I hired Frisby Construction because they said that the only way to fix my leak was to put on a new roof. When that didn't stop the leaking, they said that a new roof doesn't always solve the preexisting problem. They were unwilling to work with me to solve my problem and directed me to find someone else to fix it. ********************* One final thing, I am very tolerant and believe in second chances. This company cared not to repair or admit to error. When their 3-man crew showed-up the morning of the install and walked right past the roofing materials on their foreman had left on my patio a few days earlier to my greenhouse (which doesn't have shingles) I should have trusted my gut then and sent them on their way. I remember yelling out my office window, "Where are you going?" One guy responded, "We're here to fix the roof. We are getting the materials." I said to him he walked right by them. I told him they are on the patio. They were in plain site. His response was, "Oh." There is nothing "Christ-like" about this company that touts on being Christians. In prayer and knowing the highest and best for all! Ms. IJ4 read more

They installed my roof on June 6th. On June 21st, went in my attic to make sure no rain was coming in. I found more than 11 holes in my roof where I can touch the underside of the shingles! The pieces of wood are laying on my insulation in the attic. My contract with Frisby states that I should have under layment between the wood and the shingles - so i shouldn't be able to touch the underside of the shingles (besides the fact there shouldn't be holes). I sent pictures of some of the holes to Frisby on Friday June 22th. I have talked to 3 people at the company with no resolution and have asked each person to have Dave Frisby call me and he hasn't. read more

We had them do two jobs for us. First was the roof, job went very smooth with no issues work was completed in late March. At the same time we scheduled the roof work we also had them replace our metal chimney cap. This work was just completed July 18 almost 4 months after roof. We were disappointed in the communication between March and the ultimate completion of the work. read more