Was a dedicated customer for 4yrs , Even after moving to Austin I gave this store my loyalty. Unfortunately due to very poor customer service , being hung up on , and threathed to be blocked when I asked for explanations as to why for over 1 month they were telling me they would restock a certain item but after being lead in circles they told me they wouldnt order the product because it wasn't convenient for them.
After 4 yrs , if not more, I have hit a wall with this store and I will no longer return. They told me word for word " I don't care if you're a customer for 20 years , if I don't like their attitudes then I can shop else where "
Well customer service and how talk to your customers is important to me , I will not be returning to this store.
Sorry ! Wish this store would realize they can't treat people like shit just because they want to. It's your job, it's a customer relations kind of job. read more