Didn't end up using them since I found a more competitive quote elsewhere due to us having a diving…read moreboard. Nothing they did, they just don't have a competitive rate for if you do have one. Customer service was great, Tripp was awesome and helpful.

Easy to work with, gave me an amazing price. Very well worth it, just trust that they will do well…read morefor you man. They got me cheaper than anybody else could at all

would not recommend this thing to anybody go to the ATM and try to make a deposit in the ATM is…read morealways full so you have to find another ATM and hope to God that one works and then the app does not line up with what's being processed in your account and if you have a automatic transaction that comes through instead of processing it like a normal transaction, they process it like a return check this is not very professional. This is not very high-quality standards the attitude when you call and speak to representatives on the phone and I even called and told them to shut my account down multiple times through email and telephone calls. They refused that they keep charging me for everything that's coming through and she's like I don't have any messages here and I said well you know I have it on my end. I've sent it over and over again, just don't think this is appropriate for a bank

Always amazing customer experience. The wait time is ridiculous but over all the experience they…read moregive makes up for it!!

The customer service is very nice. My insurance is reasonable and quite affordable. Been doing…read morebusiness with them since 2017.

A great agency run by competent and professional people. Stewart Fields is one of the most…read morededicated and competent agents I have ever worked with. First Bank is becoming a major asset to the Southern Pines community.

Great staff and they are local, so they are definitely can give you a personal touch. Started a…read morebusiness and opened accounts here. Kelly has been very helpful and it's nice that we are recognized when we walk in the bank. Good luck getting that type of service at a huge national type bank. I highly recommend this bank for any of your needs.

I just recently purchased a condo. I have been using the NC State Employees Credit Union since…read moreabout 1979 started in Raleigh and now in Fayetteville. I truly feel that this is my bank. I worked with Jeremy Irving and Rashad Johnson. I don't believe they were even born with I joined the Credit Union. I felt like my sons were looking out for me. Being the Baby Bomer that I am, they were patient without being condescending and helpful in guiding me through the process. I highly recommend the NC State Employees Credit Unit not only for home purchases but cars and just personal services. DPF in Fayetteville, NC

I've been going to this branch since October 2019 and I have never had any problems. I've seen all…read morethe bad reviews and I had to offer my take and tell anyone that this is a good branch, and their customer service is top notch. If I had any problems, I wouldn't come back but since they know what they're doing I keep coming back and so should you.

Denise Baker went above and beyond getting my homeowners and auto insurance policies taken care of…read more She's very knowledgeable and professional.

Great agents who works diligently to see your questions/concerns through to resolution. They truly…read morecare about your needs and are not just selling for the numbers with a local office you can stop by at anytime.

Fidelity Bank and its staff are wonderful! I moved my business accounts over to Fidelity a couple…read moreyears ago. I do not regret, and enjoy the personal interaction. Will C.

Please hire tellers who can effectively communicate what services you do/do not provide to…read more"non-fidelity" customers before telling them to come inside. I was told that they did not issue money orders via the drive true. That's perfectly fine. I was told I would have to come inside and nothing else. I go inside only to find out that they don't issue money orders to non-fidelity customers. Period. I said, okay that's fine. (If that's the bank's policy, fine, they're just doing their job and enforcing that.) However, when I make the recommendation that I would have preferred to have been told that rather than simply to come inside. I believe your management would find it more professional if you replied with something other than, "Well I'm not the one who told you to come inside." and "You can just go get a money order from Walmart." I want to clarify that I don't have a problem with Fidelity's policies. I have a problem with employees who use their company's "policies" as validation to be rude to potential clients.

I had to wait at least 20 minutes in line. I do think it's pretty good though. Maybe recommend.read more