Dr Tae is gentle, nice, very knowledgeable. He makes you feel confortable and confident. I started going there this year and he recently extracted one wisdom tooth. It was fast and pain free. His staff is nice and his facility is very nice and clean read more

Let me start by saying I have always had a fear of dentist, but that has changed now that I have started using Dr. Tae You at Fresh Dental. Both Dr. Tae and his team are very professional and caring, explaining the entire process of my implant surgery and a very much needed deep cleaning. I visited several other implant specialist and I am very happy with my choice. The entire process was smooth, painless and completed in the early part of the given time span, so very happy. I highly recommend making this your new dentist of choice. read more

5 STAR service! Was able to get me in same day when I was desperate, and everyone was so friendly.

Fresh Dental was top notch! The ladies and Dr You are great and made us very comfortable while we were in the office. They even called to check on us later that day. Great customer service and support!! I highly recommend Dr. Yar You for anyone seeking quality dental care, especially for tooth implants. Their skilled professionals, combined with outstanding customer service and post-procedure care, make them stand out in the field of dental health. Best place for tooth implants! read more

I am petrified of the Dentist. I have had issues with my teeth since I was kid and have had tons of horrible experiences but with that being said, Lorena and her team are the bomb! They talked to me the whole time and distracted me, it helped with my anxiety. Doctor Lorena was concerned about me feeling any pain and that made the experience that much more comfortable. I asked a plethora of questions and all were answered with patience and care. I would recommend them to everyone. read more

I have been going here for 4 years and so has my family. We have always received the best service and the best care!! Very friendly people!!

Went for normal work in October. Was awesome great people and a very professional and Friendly practice. Went back last week for emergency. They were closed. Called and left a message. They called back and said they are closed for renovations. read more

Switched dentists this year and I'm happy I did! Everyone in the office was very friendly and my teeth received one of the best cleanings I've had in a long time! read more

Why Look Or Go Anywhere Else When This Is The Best!!! I have never ever been to a more comfortable staff and dentist. Doctor Lorena Herrera and the entire staff made me feel like I was at home with friends not at a dental office. I promise you that it is impossible to find a better dentist than Dr. Herrera. She is thorough and trains the staff for customer service. I trust her completely which I never had that relationship with any other dentist. She makes you literally feel like you are with family. Meesha the hygienist is extremely gentle but outstanding in the cleaning of your teeth. She is very sweet and adorable to converse with while getting a cleaning. Amanda and Cynthia are unbelievable on how well they run the office. They are extremely friendly and helpful in everything you might need. I have never ever been somewhere that everyone is genuinely sincere and caring. It's strange to say I love going to the dentist, but I do and so will you. read more

I don't like going to the dentist. So, I haven't- for years. That meant an emergency visit also required catch-up. My anxiety was going through the roof. Talking with Dr. Herrera immediately made that go down. She was very empathetic from her own experiences. She attended dental school largely to provide the level of care that she would want as a patient. That resulted in the best dental care I have ever experienced! Not only is Dr. Herrera the absolute most caring person, her staff also stewards her patient-first approach. Meesha is wonderful and the professional, courteous, and friendly staff made me feel like family. I would highly recommend Fresh Dental to anyone! Just go consult with her one time. You will choose her as your dental provider. read more

Super great experience!! Everyone was nice and welcoming. The dentist is not everyone's favorite place but the experience was good. I was seen at my appointment time and was able to have a thorough exam and cleaning in under an hour and half. Definitely my new dental home!! read more

Since writing this review I have been personally contacted by the dentist herself. They cared enough to review this unlike some other places. So kudos for that. I plan to sort this out in the next few days and will provide an update at that time. I switched to this place recently. This place should get 5 stars on customer service and experience. The staff is friendly and attentive. The dentist (mine was Loretta) explains everything she sees in your report and takes the time to break it down for you. However, I am quite unimpressed with their hygienist. She is sweet but seems inexperienced. Probably the worst hygienist experience I have ever had. I have generally healthy teeth, no cavities etc. Usually after a cleaning I can feel the difference, no gum bleeding for a long time. But unfortunately not this time. Now I am wondering if I should stick to my old hygienist and just go here for advanced denta read more

I have been here once for my dental check up and love it so far. My dentist was Dr. Herrera. She was very personable and professional. I hate waiting (in general) so when I was checked in and seen at my actual appointment time slot, it was great. The dental hygienist that cleaned that my teeth was also superb! I would recommend this place to anyone looking to establish care with a dentist every 6 months. read more

This was my first time back to a dentist in a long while, Dr. Herrera and her staff were awesome. From scheduling to when I left the office, my overall experience was phenomenal. I received ample reminders of my appointment and the staff was very professional as well as eager to assist me. Her staff made me feel welcomed and comfortable, they showed a genuine interest in wanting to make my experience a great one Dr. Herrera was detailed and thorough, I enjoyed the fact she did not push any unnecessary procedures on me. She provided great advice and answered all of my questions. I have definitely found my new dentist!! Highly recommend Fresh Dental to anyone looking for a great dental experience read more

What an incredible experience I had! To be honest, it had been four years since I visited any dentist because I was always afraid of them and just like many folks, I would use the excuse, "I just don't like going to the dentist." I got a recommendation to go to Fresh Dental and although a was nervous, I made an appointment. The staff were so helpful in easing my worries and I left feeling like a million bucks! They were friendly, respectful, and answered all of my questions with kindness. As long as I'm in Dallas, I will be going to Fresh Dental. I would recommend them to anyone!! read more

Before I started coming to Fresh Dental, I hadn't been to see a Dentist for many years. I had a really bad experience with a Dentist at an office in Highland Park and had been gun shy to see one ever since. However, at the persistence of my lovely wife, I made an appointment here for a much overdo cleaning. The first thing I want to mention about Fresh Dental is how flexible their scheduling is. They work with your schedule to make sure that you are fit in. They also set you up with email and text reminders to make sure that you come in when you're scheduled. The staff is all very friendly and helpful to get you seen with the best customer service you can expect. Dr. Amber Guirguis is probably the best Dentist I have seen in my adulthood. She is very clear about explaining everything that is going on in plain English, constantly asks if you are comfortable, and delivers top level work for your teeth. If you're looking for great service for your teeth, Fresh Dental is a great place to look at in North Dallas. I'm recommending it to all of my friends. read more

The dentist is very friendly along with the staff. They take the time to explain everything to include payments proper to starting the work. This is a very friendly environment and I highly recommend this office. read more

great experience at Fresh Dental. Modern office, superb staff, and the Dr. is very thorough w great bedside manner. do not hesitate to be seen here, solid customer service and professionalism here. read more

Fresh Dental was a great choice when I decided to change dentists to one closer to my home. The front office staff is awesome,professional and treated me like my business was valuable. Dr. Guirguis was very thoughtful in her approach to assessing my concerns and discussing what shes sees in my xrays & photos. She explains in laymen terms what I'm seeing and if there is any reason for concern. My hygienist was very thorough and gentle. Enjoyed my experience and interactions for sure. My only hesitation in writing a great review is that the secret is out how great the service is and if I'll be able to get an appointment quickly next time! read more

The staff and Dr. Herrera is AMAZING!! I took my daughter last week for her very first dentist appointment and she keeps talking about how she enjoyed the dentist. They are very upfront and won't sugarcoat anything. The office is so welcoming and relaxing. I highly recommend them to anyone who is looking for a dentist office who really enjoys taking care of their patients. read more

What an amazing dental experience. Dr. Lorena was incredibly impressive with her unmatched balance of intelligence, personality and service. I am extremely anxious visiting the dentist but the welcoming attitude from the front desk and the staff, I was immediately relaxed. Meesha was truly the best hygienist I've ever encountered. It was a flawless and painless deep cleaning because of her care. Truly an amazing team. read more

Dr. Herrera and her staff are professional and friendly. I have sensitive teeth and Meesha does a great job ensuring I am as comfortable as possible during my cleaning. Dr. Herrera is knowledgeable and gives options in approaching any type of treatment recommendations. I don't ever feel pressured to add on any extras to my appointments. Some offices offer a high tech and high pressure approach - one office I left with a treatment plan totaling $2000 in repairs....none of which were recommended to be repaired by Dr. Herrera. read more

I very much appreciated the knowledgeable staff and Dr Herrerra was excellent. I came to this practice because my regular dentist could not accommodate my schedule for a cleaning. I was impressed by the quality of their equipment, very up to date technology. Staff explained each step and were very helpful. I was very pleased with everything! Thanks!! read more

Today I was able to get my bi-annual cleaning with Fresh Dental. My experience from beginning to end was very welcoming, professional, and efficient. My teeth are so clean and my hygienist, Kayla, was very gentle and made the experience so comfortable! My visit with the dentist was thorough and educational as well. I felt that the staff was very attentive to my questions and concerns, and I will definitely be back! read more

Dr. Herrera and her staff are incredible. I called and they were able to get me an appointment the same week. The hygienist on staff were very friendly and made you feel comfortable. Dr. Herrera is very knowledgeable and won't try to sell or push anything on you like some dentists. 10/10 would recommend if you are in the area. read more

I visited Fresh Dental for my first dental check up in 25 years! Everyone there made my visit so easy and stress free! My exam and cleaning were painless. Everyone there was very friendly and professional. I highly recommend Fresh Dental! read more

Amazing dental office! Friendly, thorough, and compassionate. I received excellent service and care - will be back in 6 months!

I absolutely recommend Fresh Dental. Like most I have a fear of dentist, and because of it I have neglected taking care of my teeth. However, on an emergency I went to Fresh Dental. I was treated with kindness, genteelness , and genuine warmth. There was a feeling of I want to help you please. I think I've found a new dentist. One that won't shame me, and it me to sleep so I won't know or hear nor feel anything! I don't want to know until it's over! read more

Everyone at this office has been really nice. I had my deep scale cleaning there and they were really nice. They let you know of costs and process before they proceed. I love how knowledgeable the staff was. I felt bad I needed so much anesthesia but I had some pain while I did the cleaning. Luckily everything went well and my smile looked awesome. I would definitely recommend this location. read more

Would no longer recommend this place - staff not able to get insurance filed correctly, unprofessional, cool and in Impersonal after owner/dentist moved on, and staff changed for the biggest part. We change to move on too, to a place with professionalism and experience read more

I am so grateful. I had never before been to Fresh Dental and I had an emergency. I did have an appointment about three weeks out, but my bridge fell out in the afternoon. They got me in the next morning. Dr. Lorena and her sweet staff efficiently and sweetly glued that bridge back. Funny thing; while working on me she told her assistant, "Now push." For just a fraction of a second, I thought she was talking to me. No one has told me that since I last gave birth 42 years ago. It was hard not to laugh. :) I am so happy to have found them. read more

I had a great experience at this dentist. I hadn't been to the dentist in years (I know, not good) so I was freaking out about going, but from the beginning it was good. When I made my appt, they asked me questions about what I expected and what I did and didn't want to encounter at my appt. I appreciated that because my biggest concern was that I was going to be lectured about not having been in a while. When I got there, they went over my questions and answers with me in person and the team was all told what I did and didnt want, my concerns etc. Both the hygienist and the Dr. Imadomwanyi were great in telling me what they were doing, what they saw, and what they were talking about. In terms of billing, everything was laid out clear to me on additional costs - which I had due to my lack of going recently. I got to approve the charges and I also made the decision of things I didn't want to do that day. I had my procedures, including a deep cleaning and it was great. Overall, I have no complaints and would recommend them to others. They listened to what I had to say and made my experience pleasant, which is great because I was not excited about going. read more

I have never seen a better dentist in my entire life! Like most people I used to go to the dentist because of the necessity of it but always with fear and never enjoying the experience. Dr. Amber Guirguis and their entire office staff are very friendly, welcoming and accommodating and we'll ensure that you will leave satisfied after your appointment. Dr. Guirguis always explains what she is working on and she is constantly ensuring that you are comfortable. During my last appointment, I was so relaxed I literally fell asleep. I'm recommending her to everyone I know! read more

You want teeth?? We all want teeth... want perfect teeth? This is the place to go!!! Sometimes we invest in stuff we get "sold" on by being peer pressured. If you come here, you'll feel no regret when you "invest" in your teeth -- thru them!! read more

Dr. Guirguis was very nice. Front staff was very friendly. Best dentist place I've been to.

My whole family goes to Fresh Dental and we love all of them. Dr. Amber is the best dentist we have had and her staff is the greatest. No problems with insurance, little to no wait time and adjustable appoint times to fit our schedule. This is the place to go for your cleanings, tooth and gum wellness, dental problems and other services. read more

Awesome!! I have read the old reviews about this place, and then I met Dr. Amber. She is awesome, funny , smart and takes good care of me.She took over the practice in August 2015. I have been pleased with the customer service and I know her dental skills are way above the average dentist. I always send patients to her because I know she will take good care of them. I know that you will be happy with her as your new dentist! read more

Great place. I have never experienced anything but complete and total professionalism.

I had a terrible experience with the Richardson Dentist. Not only was I misdiagnosed, but they lead me to believe that my insurance had APPROVED a procedure that, in fact, they did not approve. The battle that raged on dealing with insurance and their business was exhausting and unsuccessful, and they were not helpful in the least. DO NOT GO HERE. read more

Horrible staff and phone manners. Got a letter stating a have an overdue balance and they have tried contacting me numerous times and if I don't pay in five days they will give it to a collection agency. First, this was the first I was hearing of an overdue balance and I haven't gone here in two years. When I called, they simply stated this is from a June 2011 visit, over two years ago, and that I must pay now. When I asked what this was for because my insurance should of covered it the insurance obviously didn't cover it or I wouldn't of received a bill. II then contacted my insurance and they said they paid the full claim for my June visit and that I don't owe anything. When I called back to let the dentist know, the person on the phone thought I had asked about some other claim and was you still have a balance and we will be sending it to a collection agency. When I told her I would contact my lawyer she said she would contact the insurance company herself. Don't ever go here. I spend the last two weeks talking to these people and they wondered why I never came back after Dr. Michelle Ray left. read more