I hired French Estates Junk Removal to demolish two sheds in my backyard and to remove some random wood/debris. I found them through a Yelp project request, where I received estimates from three companies, but French Estates called directly and offered same-day service at a competitive price, so I went with them. Problems started almost immediately. I was told a team was arriving but only one worker showed up. The second worker wouldn't show up for at least one hour more. The worker who arrived told me the job was bigger than expected -- it turned out the company had only received 3 of the 8 photos I originally submitted through Yelp. I spoke to Cynthia, my point of contact for the company, and she told me the price would increase by $250 due to the shed being larger than originally thought. Again, I had submitted multiple photos from several angles both inside and outside. Perhaps there was some truth to a glitch from Yelp, so I agreed to the price increase and work began. Throughout the job, the worker's conversation was vulgar and unprofessional. Nothing was directed at me personally, but it was not the kind of conduct I expect from a company working at my home. I have two teen girls living at home and I did not feel comfortable with them going outside due to the conversations from the worker The team left late-afternoon to dump debris and take a lunch break, saying they'd return shortly. When they hadn't come back quite some time later, I contacted Cynthia, who assured me they'd return at 7 PM. I told Cynthia I needed the job finished by 8:30 PM. Work didn't actually wrap up until past 9:15 PM. Just before the crew left, I discovered they hadn't removed the foundation of the large shed. Very late that evening, Cynthia texted saying she'd follow up the next day about removing a "deck" -- there was no deck; this was the shed foundation she was referring to, which raised concerns about how well the job had actually been tracked internally. The next morning, I clarified the mistake and let her know I could be reached by text. She made no attempt to contact me that entire day. The following day, I called and texted multiple times with no response. It was only when I called from a different phone number that she picked up immediately. When I asked about the foundation, Cynthia said foundations aren't included in project estimates -- yet the crew had removed the foundation for a smaller shed on the same job, just not the larger one. When I asked why one foundation had been removed but not the other, she had no real explanation for the inconsistency, other than saying the crew hadn't been authorized to remove foundations at all. She then offered to remove the remaining foundation for an additional fee. On top of the incomplete work, I found the yard littered with debris the crew left behind -- nails, screws, hinges, and shattered light bulb glass scattered across the area where the large shed had stood. I have a dog who spends time in that yard, and I spent two hours the next morning sifting through the dirt to clear out glass shards and hardware so it would be safe. Were the sheds removed? Yes. But, given the miscommunication, incomplete and inconsistent work, unprofessional conduct, missed deadlines, and a hazardous mess left behind, I can't recommend this company. I ultimately told them I did not want to continue doing business with them and I will have the foundation removed by another company. read more

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French Estates Junk Removal team exceeded my expectations. The whole crew was hardworking, honest, and respectful. They worked with me on the price and removing items from additional spaces. I would definitely use them again read more

French Estates Junk Removal Services - Junk Removal & Hauling Near Me - bloomington, California

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The guys did a great job! They were very pleasant and had great communication!! I will be using them again. read more

We need some removed carpet, padding and demo trash removal. They came quickly and got right into the trash removal. Their pricing was very reasonable, workers were kind and efficient. Would easily recommend and hire again for future needs. Thank you! read more

We recently hired French Estates Junk Removal Services and was totally blown away by the professional services we received. Not only did they remove our outdoor furniture, punching bag and other miscellaneous items but they even dissembled and removed our king bed and queen size bunk bed in less than a hour. We are 100% satisfied with the service we received and would use them again. read more

After the price was agreed on and the job was started they hit me with an extra charge of $75 because it was "heavier than expected". Pictures and details were given on the project and they had time to inspect the junk being removed so that they could give me an accurate price, but I got this surprise instead. This extra charge was not advertised anywhere on their yelp or their messaging, instead the guy pointed and said it was on the card they just gave me, after the job started. They also did me the "favor" of taking some old paint gallons which were not agreed on to them taking, but they spilled a good amount of paint on my driveway and left several shoe tracks. If you hire them I recommend you to be as specific as possible with your project and reconfirm the price. read more

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Some slight miscommunications getting started, but overall excellent service! Philip and Dante professional and funny. Highly recommended. read more

Amazing response and execution. One of the best experience with junk hauling quick, timely and professional!

Very helpful team. They removed everything, the price was good, and they finished on time. Thank you!

This company has the best customer service I have ever seen. I needed to get some furniture donated and a lot of trash removed . I called many places but couldn't get any same day help. I called after 2pm and they came within the hour. They were so pleasant to work with I used them the second day. If I need them they will be the first company I call. read more

French Estates junk removal did an amazing job today. They provided a quick response (same day) and great price. We are very satisfied with the work and will be calling them again! read more

Very professional, responsive and they don't mess around. They come and handle business.

The timeliness, follow up and professionalism of the team was top notch. Better than anticipated and far exceeded my expectations as they quickly moved a full truck load of items and swept the area afterwards. The follow up from their customer service informing they were in route and on time was a plus. Cost was perfect for the job completed and would happily refer them to anyone based on my experience read more

The team that was sent to my house were some of the coolest guys I've ever met especially for the little time that they were at my residence. I will definitely be using this company in the future and recommending to all of my friends and family! They were extremely efficient when gathering all the junk in my backyard and effectively removed what I wanted out of here. 10/10 service. Response time was within a matter of minutes and from the inquiry to them arriving to my residence was less than 45min. Great job, French Estates Junk Removal Services! read more

Great office staff. Very personable and friendly. Crew arrived on time and got right to work. Very impressed with their professionalism. Highly recommend them. read more

Did amazing was very quick and helped me when I locked myself out the house!!! I would really encourage going with this team! Very good communication and on time!! read more