1. Freeway Insurance

0

Whittier, CA

Cancel

Open app

Search

Freeway Insurance

5.0 (1 review)
Closed 9:00 am - 7:00 pm
Updated 1 month ago

Get a quote

You can now request a consultation from this business directly from Yelp

Services - Freeway Insurance

Car and truck insurance

Homeowner or property

Audit and conflict resolution support

Freeway Insurance Photos

You might also consider

Recommended Reviews - Freeway Insurance

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 month ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Freeway Insurance

You might also consider

Verify this business for free

People searched for Auto Insurance 2,726 times last month within 15 miles of this business.

Verify this business

Stephanie Chew - State Farm Insurance Agent

Stephanie Chew - State Farm Insurance Agent

(24 reviews)

I'm not entirely sure how one is meant to navigate the Kafkaesque labyrinth that is Stephanie…read moreChew's State Farm branch in Whittier, CA, but I can say with some confidence that I have emerged from it both bewildered and deeply dissatisfied. You see, I found myself in the rather unfortunate position of being involved in a motor vehicle accident--another driver cut me off and crashed into my car, which, as far as I understand the laws of physics and basic driving etiquette, was not my doing. Naturally, I thought it prudent to request a review of any available footage to support this wildly controversial notion of "not being at fault." This, however, was met with what I can only describe as an administrative shrug. Thinking perhaps there had been some sort of clerical oversight (these things do happen, after all), I made several attempts to follow up--calls, inquiries, the usual rituals. Silence. Not even the comforting hum of progress. Just... nothing. Eventually, I did manage to speak with Stephanie, at which point I had hoped for clarity, or at the very least, a modicum of professional curiosity about my situation. Instead, I was rather unceremoniously talked down to and, quite astonishingly, made to feel as though I had somehow orchestrated the entire incident myself. I assure you, if I had that level of control over events, I would have chosen a far less inconvenient outcome. Now here's the truly remarkable part: months later, upon checking the status of my claim, I discovered it had been recorded as me accepting full liability. Full liability! A conclusion I neither agreed to nor was properly informed about. It's the sort of plot twist one might expect in a poorly written procedural drama. All in all, the experience has been less "customer service" and more "existential puzzle," with communication that could generously be described as intermittent at best. I had hoped for diligence, transparency, and perhaps even a hint of advocacy. What I received was... well, this. Would not recommend, unless you enjoy confusion, unanswered questions, and surprise endings.

Everyone here has helped me , most recently Kendra. I've gone through some hard times financially…read moreand they have always been understanding and making sure to help me keep my coverage; really appreciate you athank you Stephanie and staff for always having my back!

GEICO - Team birthday lunch!

GEICO

(11 reviews)

I drive a 2021 JEEP & everywhere ive gone my quote has been immensely high & ridiculous. Been…read morestressed out for a while paying almost a car note for my insurance. I just want to say THANK YOU SO MUCH THENIA for your professionalism, support & making this whole process smooth process for me. SIMPLE QUICK & EASY. Anyone in the LA area or around LA I recommend this office 100% ask for Thenia for a quote. I promise you guys wont be disappointed. Once again THANK YOU SO MUCH THENIA !! I will be recommending more people. Best experience ive had !!! I cant believe how easy this was

I had been a GEICO customer for decades with excellent credit and no intention of using my vehicle…read morefor commercial deliveries. Before considering a part-time delivery opportunity, I did what I believed was the responsible thing: I contacted GEICO to ask what commercial insurance would cost so I could determine whether the opportunity was financially feasible before ever using my vehicle for business purposes. I was quoted approximately $516 per month for commercial coverage. Because that cost made the opportunity impractical, I never moved forward. I never completed a single delivery, and I earned no delivery income. Despite that, simply requesting a commercial insurance quote--and never completing the application or using my vehicle for deliveries--resulted in GEICO deciding to cancel my long-standing auto policy. What was most upsetting was the wording of the cancellation letter itself. It stated as fact that I "use" my vehicle for deliveries, which is unacceptable under the policy. That statement is simply untrue. I never used my vehicle for deliveries, and I can document that I completed zero deliveries and earned zero income. As a customer of many years, I expected the opportunity to clarify the facts before such a serious decision was made. Instead, I was left feeling that simply asking how to comply with GEICO's insurance requirements before accepting any delivery work ultimately led to the cancellation of my policy. I am deeply disappointed by how this situation was handled and by the lack of consideration given to the actual facts. Based on my experience, I would NOT recommend GEICO.

Hendersons Insurance Agency - Three generations of the Henderson family currently working at Hendersons, Inc.

Hendersons Insurance Agency

(4 reviews)

If I could give zero stars I would. Nancy is so rude. We have been with Henderson for probably 20+…read moreyears and when Elaine left this place went down the toilet. Times are tough and I had expressed that to Nancy -- I lost my job and had to get my footing back with my mortgage, car payment, etc. She would huff and puff over the phone, her emails were rude and short to me and sometimes she wouldn't even respond. I missed some payments along the way for my auto insurance and the policy got cancelled and I was very apologetic. I need insurance now in order to obtain registration on my vehicle and MIND YOU, I still have my home owners policy in place with them.. When I called to ask to reinstate my insurance Nancy sighed so loud, letting me know she was annoyed with me and then proceeded to tell me that it's a headache for her agents there to have to keep rewriting my policy for my auto insurance. I can not believe this and I will be taking all my business elsewhere. DO NOT GO THROUGH THEM, THEY ALL SEEM LIKE THEY DISLIKE THEIR JOBS HERE. So unfortunate after all these years. Again, I'm sorry I missed some payments, times were really hard and I'm getting back on my feet and being vulnerable and expressing that to her there to get that response was just plain out hurtful.

I highly recommend Hendersons Insurance for your insurance needs. I have all my autos and…read morehomeowners insurance with them for over 15 years now and I must say I feel I am in the best hands when it comes to my insurance needs. My insurance agent reviews my policy periodically and always keeps me updated as to where my coverages are and is always verifying I have the best coverage suitable for my needs. She also keeps me updated with any discounts that we are eligible for. Also, my agent has always been there to guide me and assist whenever I have any insurance questions. I highly recommend them to all my family members and friends. Thank you Hendersons Insurance for your services!! Rosie

Freeway Insurance - autoinsurance - Updated July 2026

Loading...
Loading...
Loading...