My mom wouldn't go anyplace else. Professional, courteous. Convenient location. Highly recommend.read more

I had them do some work for me and was happy. Later, I had more work and reached out to them…read moreseveral times over several months and they never got back to me. As tax deadline approached, I gave up and hired another CPA but the CPA had to leave town for a funeral so I needed to start the paperwork myself so I stopped by to ask a yes/no question. It was a simple question about how to code the Schedule D form. All she would say us how busy she was and to make an appointment after the tax due date. I guess they don't want new business or really aren't a tax expert who can answer a simple question.

UPDATE: minutes after this post, my son received the email below. How's that for customer service?…read more He has called before and gotten the same run around. Never was he told they couldn't assist and he needed to call the 800#. We were both just told initially that it was cancelled and later that they needed to check with Doug as he had to approve the refund. And, how's that for an apology "even if it was our mistake..." "they might come back and say you hold some responsibility ". Isn't your agent suppose to take care of you and your insurance problems? Very disappointed in this office. Terrible service. My son had apartment insurance with them. He moved out July2022. I myself called to cancel. It didn't cancel and they kept auto-debiting it. We called again Nov2022. Still didn't cancel. Called again Jan 2023. Said they cancelled but now he's getting collection notices. I called and spoke to Jeanie. She was going to speak with the agent and get back to me. Didn't happen. I called again, same thing. I called again spoke with someone else. They said it is up to the agent to give approve a refund and take it off the collection list. This person was going to pass the message to the agent. I have tried to call 3 times since then and now no one answers. I am going to report it to the BBB.

By far the Best Insurance Agency a person could ask for! If I ever need anything you are right…read morethere for me! I always recommend you to my friends and family for their insurance needs.

They started out nice enough, then kept raising auto policy rate without any accidents, tickets, or…read moreclaims filed. When asked for an explanation, he said he'd look into it. Months passed and he never called back. Cancelled insurance and they didn't even ask why. They don't care and don't want to hear the truth from their customers. They are overpriced. Found better price and much better service with another leading company. Good riddance!

Shaffin and his team are extremely unresponsive and have dragged out my claim since February. When…read moreI am able to get them on the phone, he is extremely rude. I stopped by this week to finally get a response from him and someone who said she was his wife literally yelled at me when I asked why it was taking forever. He and his team have made life miserable for 8 months now and they don't care. I'm switching to another rep immediately.

Would definitely recommend them for all your needs. Communicated very well and answered all my…read morequestions. Tanja made the process easy and smooth for us.

Read. can you believe the gall of this company? I spent several weeks sending all my financial…read moredata, every bit of information they needed. Then right at the end they added a $4,921 lender title insurance fee. This is not only dishonest, this is not only bait and switch, this is illegal. On top of that they kept telling me I would receive 100k but then it went down to around 95k . I sent several complaints to federal agencies about this bait and switch and dishonest policy. The problem with the industry now is it's very few companies to go to. Finance of America does 80% of the business now so there is very little competition. To get $100,000 they wanted me to pay $16,000. First there was 10,000 then at the very end it went up to 16,000. They are dishonest people and the whole industry takes advantage of old people. Try finance of America but be very careful when they tell you all the costs are the same no matter who you use because they're not. There's a lot of costs and they can inflate a lot of them. The only standard fee is the insurance fee you pay in the beginning and continue to pay on any balance. Every other fee can be inflated. The fee they charge, which is usually quite large can be negotiated but not so much anymore like It was in the past because of so few players. You need to question every single fee and demand and I mean demand to see every free up front before you start sending them your financial information and wasting your time. I actually lost a property I wanted to buy because I was using it as a reverse mortgage buy. That's another problem. Using it for a verse mortgage buyers very complicated. Realtors know nothing about it, lawyers want nothing to do with it. It's just too complicated so forget it.

The Girls here are amazing! Very kind and patient and willing to go the extra mile to help…read morecustomers.

Professional kind people to do business with. They even know your name on return runs back into…read morethe office

Stone's Tax Service has been preparing our taxes for almost 20 years. We have always been…read morecompletely satisfied with their service. The one year we were audited by the IRS, Mr. Stone attended the audit with us for no additional charge. Everything checked out fine with the IRS!!!!! Totally Satisfied!!!!

Worst experience I have had filing taxes. Unprofessional and rude. They are not helpful and…read moreun-educated. My wife and I left frustrated and after a quick search found errors in his work. When brought back to him he merely changed the information we had in question and had nothing to say for himself, giving no explanation. Even more disappointing, we felt with Mr. Stone himself. I recommend going elsewhere.

Michele is the best....Very kind and can help you with your insurance needs...she had a positive…read moreattitude.

Laura and her team really helped us out with our home loan. I highly recommend them. They were…read moresuper friendly and helpful, and they got the job done quickly.

BEWARE!!!!! This company sells their loans to a mortgage…read moreservice called Lakeview also known as Loancare. By far the worst service you can imagine.....if you even consider to doing business with all the above you need to RUN!!!! Update 27 March 2019, suit was filed and accept on 14 March 2019. A principal reduction to our mortgage was mysteriously paid on 25 March 2019 for the exact amount as the VA funding fee overcharge. As per DTPA the lawyer fees, court cost and damages still have to be paid. The lawsuit continues.