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    Freeway Insurance

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Freeway Insurance

    Car and truck insurance

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    4 More Services

    Homeowner or property

    Audit and conflict resolution support

    Tax planning

    Vehicle

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    9 months ago

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    Mims Insurance Agency

    Mims Insurance Agency

    (7 reviews)

    Mims is GREAT! Everytime I go in, they are SO BUSY!…read more And yet, they still greet EVERY customer and let them know theyve been seen-- the phones are ringing off the hook and yet they STILL try to get to them-- I think they ALL multitask, very well.

    The good: the agents are father and son - Kevin and Chris Mims. I initially spoke with Kevin over…read morethe phone and he was able to quote me a great deal for basic auto insurance that meets state minimum requirements (comprehensive, collision, bodily injury, etc). He was kind and helpful. In person, his son Chris completed my paperwork and he too was helpful and thanked me for my business. If it weren't for their kindness and understanding along with the great quote, I wouldn't have travelled over an hour to this agency. The not-so-good: It is hard getting in touch with someone at this agency. You have to call back to back and if you're lucky, you may speak with a representative, only to be informed you'll have to call back when an agent is on-site. Not good for business when you have people who are looking for insurance and willing to spend their hard earned dollars at your firm. Their hours say open, but no one, if anyone answers the phone. Also, it's not good nor bad, depends on you really, but there is no way of Mims agency sending your paperwork to complete your insurance quote online. You have to drive to the agency in person to complete the initial paperwork, then from there you work with the insurance company directly and that's when you're able to do everything online/via app, etc. so if you have the means to travel to their agency in Montgomery, then that's great, but if not; then it will place you at a disadvantage and you may have to seek other options.

    Trey Poole - State Farm Insurance Agent - A little bit about me.

    Trey Poole - State Farm Insurance Agent

    (1 review)

    I have been with this agency for about a year now. Not impressed at all. Twice I have called them…read moreregarding a potential claim and they advised me that the claim would go against me regardless of whether they covered the claim or not. I have had 4 contractors advise me that the roof damage that my home suffered would not be covered by State farm because they notoriously deny roof damage claims. They also advised me that if State Farm denied my roof damage claim that it would go against me and that they would later drop my insurance if I did not get the damage repaired. After I contacted them about the roof claim and decided not to file a claim because of what I was told by the contractors Trey Pooles office called me repeatedly wanting to know if I got the repairs made. I did get the repairs made at my own expense and I am not happy about it. I recently was rear ended by an individual on I85 in heavy traffic and that persons insurance company Progressive has been dragging their feet about repairing my vehicle so I contacted Trey Pooles office where they advised me that they would not assist me with the claim with progressive but would file a claim against me with State Farm and that I would have to pay the deductible. I elected not to pursue the claim as it was not my fault nor did I want a claim against me. I do not recommend Trey Poole State Farm insurance for any reason. Get Alfa insurance instead they respect their customers and treat you fairly.

    From the owner: AL-734735 We give State Farm customers the service they deserve in providing Auto Insurance, Home…read moreInsurance, Renters Insurance, Life Insurance and Health throughout the Prattville, Montgomery, Millbrook and Autaugaville area. My agencies number one goal is to put the customer first and provide them with the knowledge and products to have a secure future for their family or business. We are here for the good times and the bad with our concentration on giving the Prattville area remarkable service.

    Freeway Insurance - taxservices - Updated May 2026

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