This company is on the ball. I need home insurance on a rush and within minutes I was bound with a…read moregreat home insurance coverage. Highly recommended.

I've just become a recent homeowner and chose Rafail Insurance Group based on the people I met who…read morework there and also their competitive policies. Within a couple of months of moving into the home, there were some miscommunications with the insurance company (and they were threatening to cancel my policy). Elaine was very quick to try and fix the problem and understand why there was a miscommunication. She was very responsive via email and phone. I have yet to file a claim, but based on what I've experienced with the team so far, I'm very pleased with the customer service.

It's important in life that if you brenda, you don't breaka. That means getting insurance…read more Brenda Rivera is a total angel and we were very happy with the service that she gave us when I first got to Texas permanently and was looking for insurance. She has been nothing but awesome and takes great pictures too! Definitely a good place to get your insurance about I wish you didn't have to get insurance at all. Still, full marks.

Brenda's on the ball and very responsive. I regret not consulting with her sooner as she just cut…read moremy auto-insurance bill in half. Literally half the cost and just about the same coverage. Needless to say my wife is pissed that I didn't give Brenda a chance sooner. Definitely recommend Brenda and her company and will be recommending her from now on. Feels good to have an insurance agent on your side you can trust. Thank you!

Great Customer Care - Jason Hu!!! I am grateful that I was given your information. I trust your…read morehomeowner's insurance quote. You explained the policy and all it covers. I'm trilled about the whole process. I've already started referring you and your company out. Thank you again.

I originally used Anthony for transportation, and from the moment I got in the car, I could tell he…read moretakes pride in what he does. The car was spotless, he was extremely respectful, professional, punctual, and genuinely a great driver. The entire experience was smooth and comfortable, and I highly recommend his transportation service. During one of our conversations, we started talking about how expensive insurance has become in Houston, and I found out that his main profession is actually insurance brokerage. I told him my insurance situation was complicated -- multiple cars, home coverage, and several moving parts -- and honestly, I was convinced nobody could improve what I already had. Anthony spent nearly two weeks going back and forth, really putting in the work, and somehow managed to lower my annual premium by over 30%. So this review turned into much more than just transportation. If you are looking for someone trustworthy, hardworking, knowledgeable, and genuinely dedicated to helping people save money on insurance, Anthony is absolutely the person to call. Highly recommended.

I called the consumer complaint line & spoke to someone. The original policy was paid on my CC for…read more$256. But the refund of $50 less than 3 weeks later will be in a check, sent to the former policy holder, not back to my CC. Also, what they don't tell you is all the fees. Of the $256, only $108 was for the insurance. The remaining balance was for fees! Document fee, telephone fee, agent fee, fee, fee. Remember folks, save yourself time and money! Shop elsewhere

Got a quote from Freeway insurance on Wirt By Miriam it was very cheap and helpful and gave me the…read morelowest rate possible, she was very helpful and attentive, I got the insurance and don't regret paying this much!

Agents are super friendly here ! I love the customer service they always go out of their way to…read morehelp me Understand what is going on with my billing. They were extremely informative during Covid-19 and found ways to help me save money. Thank you !!

Excellent customer service ! Thank you for your patience and exploring many options on how to…read moresave the most on my insurance ! Highly recommended !

I bought a new vehicle and needed insurance before I drove off the lot, this team went above and…read morebeyond my expectations. was an absolute pleasure I had insurance within 10 minutes and was ready to roll. won my business for any future endeavor. id give 6 stars if I could!!

Paulo was rude. Can't do her job. Can't tell you how many people are working tonight. Just tired of…read morethe lies and Stacy, which said she was a supervisor can't do her job hung up on me what the hell is up with this company I have 10 houses with them not anymore after tomorrow

I had such a great experience with my insurance agent, Lina! She is incredibly professional, always…read morepatient, and truly takes the time to explain the pros and cons so I can make the best decision. What I appreciate most is that she genuinely has her clients' best interests at heart--even though I didn't end up switching my insurance, she still went above and beyond to help me. Excellent service all around! I definitely would reach out to her if I need to have any new insurance policies in the future!

We have been doing business with Allrisc for years. Vi Ho is one of the best insurance agents I…read morehave ever worked with. we are extremely pleased.