Agency always takes the time to provide the best service and rates - Many thanks Markus and team!read more

I needed insurance for a home and they wanted to charge me $100 just so I can give them my…read morebusiness. Ridiculous.

I was with State Farm for the last six months, the worst agency is this. Corwin's behavior is very…read moreoffensive and not respecting the customer, while I was talking with him, he was not listening and not giving floor to talk. Thanks God finally I have quite my policy with this agent of the State Farm.

Experience was nothing but greatness. It was quick, efficient, and got all the answers to our…read morequestions. Amazing service!

I had such a great experience with my insurance agent, Lina! She is incredibly professional, always…read morepatient, and truly takes the time to explain the pros and cons so I can make the best decision. What I appreciate most is that she genuinely has her clients' best interests at heart--even though I didn't end up switching my insurance, she still went above and beyond to help me. Excellent service all around! I definitely would reach out to her if I need to have any new insurance policies in the future!

We have been doing business with Allrisc for years. Vi Ho is one of the best insurance agents I…read morehave ever worked with. we are extremely pleased.

Just signed up with them yesterday, they've been very thorough, professional, and efficient. They…read moremade the process as fun as possible too which is a feat in itself!

I would give no star if I could. Finally after months I am officially done with the people at this…read moreoffice! Months ago I started noticing my bill was getting higher and noticed I was charged an accident fee- (but had no accidents) when I called they just told me it was a rate increase. Cool. Then bill kept getting higher and higher. I sent an email out- to proper Felicia since I had just bought a home and she was on me about getting home insurance through her. 2 days go by no reply. I called the office and they told me she was out of office and not replying to emails- so why don't you have a thing to setup when you're OOO? I talked to one of the girls who I forward the email and told me I would hear back soon. Three days go by and I legit called and asked if they do their job because AINT no one replying to emails. At this point- I'm annoyed, your customer service is trash. I started shopping around and a close friend told me they love their State Farm agent- they're great on commutation and warn you when rates are going up. I'm under my dads account and called him to give permission to leave his account and I called to let them know he was going to give permission. They took down the name of my new SF agent and said,"we'll call them right now and get the process started". I called my soon to be new agent who just laughed at me and said," girl they ain't calling me, they ain't trying to lose a client. I'll call you tomorrow letting you know if they do call me" 5pm next day she calls me to confirm nothing was done by this agency. SO NOW IM PISSED AND OVER IT. They lack on communication on email and can't take a message and do what is needed over phone- IM COMING IN PERSON. 7/26- 8:57AM I arrive. I'm polite and wait till 9AM to go to door. First problem: it's 9AM why your doors locked? I go in there and thank god a male helped me because if it's the women I'm usually dealing with LORD. I explained my issue to Jonathan (who poor soul I felt bad for bc it's not his issue) then here come wanna be big boss Jackie over wanting to see what's the issue. I explained and she took my agents name down and said we'll get in contact with them- you can go. Little did she know I'm on a mission and I'm not leaving till it's DONE! I said I'll stay here till my agent is aware and you two speak because I'm not emailing, calling or coming up here again. I could tell she got annoyed. Jackie said she was gonna email her and I could go again but I'm not leaving till my new agent tells me we're good here. Finally I was able to get ahold of agent and she said let me speak to Jackie. Jackie was rude and didn't even want to take my phone. She said my agent could call office- annoying like why??? She is on line RIGHT NOW. So my agent was calling and Jackie yet again said she would handle and I could go- I said I will call new agent after she get off call with you to make sure all is taken care of which she replies- "well I have a meeting at ten"'I looked at my watch- 9:39PM I said," cool I can wait around till y'all are off phone or leave at 10 when you have your "meeting". They chatted and after done I could tell Jackie was feeling some type of way she lost the battle and lost a client- I was polite and said thank you have a good day. If you just want to save yourself a headache and time- go to another agent.

We used this company for our insurance on our new home. They said the best rate and insurance was…read morewith travelers Insurance. We trusted them and went with travelers. I decided to do some more searching on my own and found statefarm to be cheaper and have more coverage. We changed coverage to statefarm. The statefarm agent asked them to cancel our service. Linda Sexton told him that we planned to make many claims and advise him against insuring us and they did not cancel our travelers insurance. We ended up on the phone for hours trying to cancel this service because they did not cancel it. Beware they are deceitful and liars and I have the bills and emails and everything to prove it.

Bottom line Katlyn is competent and will get the job done right and in a timely manner. I was in…read morethe process of moving, purchasing a home and splitting house holds on the other side of the state. I filled in Katlyn's questionnaire and received a follow up call the next day. She asked questions to understand my situation and what I needed. What separates her from the other brokers is she offers advice to help you make a good choice and think about scenarios you may fail to consider. I also liked that the suite of providers she works with are reputable versus some brokers who may get you lower quotes but with companies that have poor consumer reports when that time comes to put in a claim. I trust her with my future needs because of my experience with her customer service. 1. Listens well 2.Offers solutions not just barriers 3.Proactively follows up 4. Plugs in well with your home buying team Did I mention she is pleasant to talk to as well! Save yourself the stress, stop searching and call. She'll help you keep Murphy at bay.

Great service! I…read morealways get helped and advised on better and affordable insurance companies

Great service. Questions and concerns answered quickly and efficiently. Did not need to constantly…read morechase anyone for help.

If I could give 10 stars, I would!!! Working with…read more*Alexandria* at State Farm has been one of the best experiences I've ever had with an insurance agent. From the very first conversation, she displayed a level of professionalism, knowledge, and care that is truly rare these days. She made what I expected to be a complicated switch feel effortless, walking me through every step with clarity and patience. What truly sets Alexandria apart is how much she genuinely *cares*. She went above and beyond--answering questions before I even thought to ask them, finding the best possible coverage for my needs, and following up to make sure everything went smoothly. I never once felt like "just another customer." I felt valued, respected, and completely confident in my decision to make the switch. If you're looking for an insurance agent who is sharp, reliable, and truly invested in helping you, look no further than Alexandria. She's the gold standard. State Farm is lucky to have her--and so am I. 10/10. Highly recommend.

Refused to help me with a claim. Stated she was not my agent, despite all of the evidence…read moreotherwise. Just texted my number to upsell me flood insurance...because she's my agent....which is is Bridgette??

I have been working with Bridgette and her staff since she has owned this office/Branch. My parents…read morefirst started with this branch when Jack Scheiffen owned it in 1963. I'm 50 now and I have had 5 auto loans, home owners insurance, life insurance for over 20 years. They have always been great.