I used to be a customer of a one company insurance agent. Quite a few years ago I tried Schultz…read moreout and was very pleased that there were several options. They found a company with great coverage for home and auto that is very reputable for less money

From the owner: Walter W. Schultz Insurance Agency Inc. has provided a wide array of insurance services to the…read moreLansing Illinois area since 1923. We have helped hundreds of individuals, families and businesses protect all aspects of their lives. Walter W. Schultz Ins

I had a broker who was amazing. They left to start their own company. This agent reached out when…read moreit was time to renew and I went with a new carrier for my auto/home coverage. (Note that the agent who was now in charge of my account at the Insurance Exchange never reached out to me as renewal came up.) My broker told me I needed to reach out to the Insurance Exchange rep (Thomas) to cancel my previous policy. My broker even emailed me all the pertinent info I needed to give to them. I emailed twice. Nothing. I left a VM. Nothing. You have the ability to spend your money with any number of people. It's the customer service that makes the difference! DO NOT WASTE YOUR MONEY HERE! Here I thought it was a great place for years...but I just had a great broker!

Good source of Insurance for your business. Very helpful with presenting the right options.read more

I have insured all of my vehicles with State Farm for nearly 30 years and all of my homes for more…read morethan 10 years. Unfortunately, when my previous agent retired, I was reassigned to Jason Barnes. Since then, my customer service experience has been extremely disappointing. I have never been able to speak directly with my agent, as he is consistently unavailable and does not return calls. Additionally, the staff in the office are not equipped to answer my questions, take accurate messages, or provide timely follow-ups. To say I am disappointed is an understatement. I will be switching to Allstate this week--and, regrettably, it appears that no one in that office is concerned about losing a long-standing client.

I wish there was a way to give Jason Barnes and his team 10+Stars. I switched to State Farm before…read morethe previous owners retired , and I was assured by Maria( previous co-owner) that the new guy, Jason Barnes, is a great guy. Maria was incorrect, Jason Barnes and his team are PHENOMENAL! I know that you didn't ask but I'm feeling generous so I'll tell you. They're great listeners, professional, personable, knowledgeable, consistent and they anticipate your needs. For example, I just inquired of Deante about life insurance and I had in mind to compare whole life vs term , I didn't have to ask him because he automatically provided the information. He also noticed that my birthday will be tomorrow and wished me a happy birthday in advance and explained premiums are based upon your age when you initially enroll. I talked to Kailyn a few minutes earlier to make my payment in advance of autopay. She was cheerful just like every agent that I've ever spoken to at Mr. Barnes' office. I don't know how Mr. Barnes vets potential employees but he needs to teach this skill to other employers and industries because customer service, including in the medical field is desperately lacking when it comes to hiring people who are emotionally intelligent. I pray that Mr. Barnes becomes prosperous to the extent that he can send his agents on all-expenses paid holidays(vacations). Quality and Customer First Service- I'm here for it!!!

I called several agencies trying to get a quote for homeowners policy and this agency was very…read morecordial and prompt getting me a very competitive quote that I immediately signed on for. The process was quick and painless and the customer service top notch. I'm definitely glad I found an agency that values my business and time.

My Renters Ins., my Landlord Ins., and my car Insurance all increased significantly this year. I…read morereceived a few other quotes for each one, all of which were higher than my increases. Then I came across Nancy Ramirez at State Farm. She was able to quote me a better rate for each of my Insurance needs and in two cases equal to or lower than I was already paying. She also responded in very timely fashion. It's a wonderful feeling to find some savings at a time when it seems like the price of everything continues to rise. Thanks Nancy!

Yusenia is amazing! Excellent customer service and always on time resolutions with any issues I may…read morehave. Overall, great person to work with.

I've came from many generations that are insured with State Farm Charles McGhee. Everyone in my…read morefamily has Charles. His staff is very sweet, polite, very professional. Anytime I need something emailed to me they are very quick on emailing it, also if I leave a message I get a call back within the next 10 mins of my call. I don't think I would ever switch.

this is how my car looks right now, my car is in good condition. my Car runs well the color is Navy…read moreBlue. I don't have any dents or marks on my vehicle.

Jasmine Lawrence was very professional and amazing!! She really helped me and I will let others…read moreknow about the exceptional customer service.

I highly recommend this statefaem agency. Staff is always nice & so professional . My agent never…read morehesitates to call to make sure I'm receiving the lowest rates.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: IL-100301364