McCoy and Harrison has funeralized my last four relatives over the last 12 months, and five total…read more I've always received excellent customer service , attention to detail, customized planning and professional communication. Mr. Thompson , is patient, understanding, compassionate , and humane. Thank you for all you did to honor my family in our difficult time of need. You all are the best

Quaint and respectful staff, clean facilty with decent parking onsite with a front and back lot and…read morestreet parking available. Truly appreciate their level of care for my loved one throughout the service

Very pleased with service and accommodations. Thank you to Kendrick and Monica for all of the help…read morethey provided. Everything ran very smoothly! My dad was given an amazing send off just like he was! Thank you!

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

This is a funeral home. It's kind of hard to rate. Everything was nice and looked nice. No…read morecomplaints .

Crespo & Jirrels Funeral and Cremation Services helped us get through a very hard time this year…read more Literally everything they did was perfect including the pricing. No pressure at all and perfect.

This team of individuals are absolutely amazing. They're very thorough and help you through the…read moreprocess as painless and quickly as they can. McKenny and Lisa do amazing jobs on the videos and obituary. Brad did an amazing job on my mother in law after she lost her fight with frontal lobe dementia. She would've thought she looked very pretty. thanks to all for helping our family feel loved and cared for. Axel, Izzy and Duff are the best doggos ever. they made our friends and family feel so at ease and their presence just elevated the experience. Yall rock and are amazing.

This is best funeral home ever ! The owners, Brad and Lisa are just awesome people.. Their prices…read morewere better than anyone else in the area and the funeral home is beautiful. You can just tell a difference walking in there compared to others. The atmosphere was uplifting and I can't say enough about the dogs !!! What a great concept ! Axl, Izzy and Duff have forever changed our perception of funeral homes !

This establishment was highly recommended by my cousin during the loss of my mother. As I do with…read moreany business, I reviewed the feedback beforehand, and seeing consistent five-star ratings gave me the confidence I needed. Mr. Wilson exceeded all expectations in assisting me with an issue I encountered with the insurance company. I am truly grateful for his patience, compassion, and dedication, which greatly eased an otherwise stressful process. From start to finish, the level of professionalism demonstrated by everyone at this funeral home was truly exceptional. My mother looked absolutely beautiful. I can't thank you enough for your services. I highly recommend Baytown Memorial Funeral Home to anyone seeking dignified, compassionate care for their loved one.

I am so glad we found Baytown Memorial Funeral Home when my father passed. This is a small,…read morefamily-owned business that does not try to rip you off as such a vulnerable time like many big businesses. Their professionalism is impeccable, as is their knowledge in the funeral business. They made the whole process so easy for us and were very understanding of any special requests our family made. Highly recommended!

I really question the authenticity of the very negative review left for Chapel of the Pines. Our…read morerecent experience was nothing but excellent given that dealing with the death of a loved one can be so difficult. Our family opted for a budget friendly "Direct Cremation" with no frills as my mother in law lived on a tight month to month budget and didn't really have an estate of any value to help pay for funeral expenses. Sadly so many funeral homes are now owned by one big corporation and they try to upsell you for everything whether you need it or not. Anna Blackwell was so nice and helpful from the time I first called her to our meeting to take care of the expenses and the final time when I picked up the ashes. She even gave me a big hug as I was ready to leave, what a thoughtful kind person. In order to get the special low price offered you will have to pay by cash or check as credit cards cost them more to process but that was ok with us. They might take other forms of payment for more expensive services offered. They also have a selection of urns and other items that might be needed for your loved one's remains. like I said, based on my experience I am doubtful of the very negative review left by someone else.

Now this is based on one phone call. Keep in mind those that call have suffered a lost and are…read moredeserving a kind voice and caring attitude. The woman answering the phone spoke to me like I was intruding. I simply asked one question "do you serve Harris County" and instead of saying yes we do, how can I help you? She had an attitude and said "we are located in Harris county." Her attitude and tone immediately put this paying customer off and I hung up.

I want to say the staff went way beyond and helped my family! Tammy was awesome and very…read moreunderstanding of our situation.

Julie Wagner and her wonderful team helped my family in the recent loss of my grandfather. Even…read morewith the most difficult of times they were there for us in every way and strives to make everything perfect. Their warmth, kindness and genuine care did not go unnoticed and we will forever be grateful!! Thank you Navarre Funeral Home!!

I have to give the highest of praise to the individuals who work here. Our family had a terrible…read moreincident with the arrival of the cremains of our loved one from another city. The ashes had accidentally spilled out of the urns and gotten wet, and l was beside myself thinking there was no way we could not restore them. I reached out to this funeral home and Debra compassionately listened to my situation, then contacted the gentleman who may be able to help to us. I was overjoyed beyond belief that he was willing to try to save the day. I dropped off the cremains and new urn and within a week our family was back home with us. We treated with such dignity and grace. They will never know the magnitude of how giving us the opportunity to rebury our loved ones in a perfect state means to us. They took a tragic situation and erased it completely from our minds. We are indebted to them forever. Their class and professionalism is unmatched.

Be careful of the classic bait and switch sales tactic. I signed a contract for two burial plots…read moreand got a call the next day saying there was a mistake and I needed to put more money down or have a higher interest rate. The manager was unable to give me an acceptable solution. I'm lucky I was not suffering a loss, but in the pre-planning process. You need to be thinking clearly to deal with this team.

Poor service, shoddy facility, personnel is very unprofessional. No attention is given to detail…read more Website is difficult to navigate & incomplete. In searching for services of a friend there was no listing & the only name matching went back over 10 years. Failed Would not recommend this business to anyone as value for services rendered is deficient to say the least. Would recommend that perspective clients ask questions & inform themselves beforehand.

HOUSTON-- Dora Roman has lost the love of her life. She was married for 40 years to Ernest Roman…read more She's been without him now for almost a month. "My husband was a good man," she said. "He worked four days before he passed away. He was a strong man." The pain of his passing from a long battle with cancer is almost too much for Dora and their four children to endure. But she says the pain from what happened next is even worse. "We just started crying," said Mrs. Roman. "I couldn't believe someone would do that to my husband." Roman claims Santana Funeral Directors had agreed to embalm her husband's body for a private family viewing. But the viewing never took place because of what the family found when they went to the funeral home a day or two ahead of time. The Romans say an employee lead them to a building across the street from the funeral home. "It's like I'm still there in that room seeing my husband's body," said Mrs. Roman. She says her husband's body had never been embalmed or even placed in a refrigerator, and instead had been left to decompose for seven days. "It was wrapped in a thick opaque plastic like he was a mummy," said Mrs. Roman. "The smell was there. Even the embalmer had a mask over his face." KHOU 11 News has learned that since 2001, the state has cited Santana nine times for licensing and records violations. An attorney for the Romans has filed a lawsuit accusing the business of negligence. "I don't think there's any real way to make this family whole," said attorney Jason Gibson. "But the goal here is to make sure that this never happens in the future." The Romans had the body transferred to another funeral home where it was cremated for a memorial service. KHOU 11 News called Santana Funeral Directors for a response and spoke with a man who identified himself as Mr. Santana. He had no comment. In the meantime, a widow has no closure. "It's been hard, and to relive it over and over again is even harder," said Mrs. Roman.