This is tough because I've had nice discussions and overall good results relating to my health with…read morenurse practitioners and the doctors here. They support holistic approaches and truly focus on treating underlying conditions and not just symptoms but they are impossible to get a hold of to get prescriptions refilled. The office number says they don't accept prescription refill requests over the phone but if they answer then they "do" only for them to not send the prescription to the pharmacy for weeks. You have to hound them over and over for days, get an appointment and remind the doctor three or four times in order to get my simple blood pressure medications and insulin refilled. The care is good even though the office is dreary, dull and outdated but the prescription refill process is a catastrophe.

Awful. He tried to get me to schedule a new appt for a mistake his office had made. When I…read morebalked at having to pay for a second appt for their mistake .. he relayed a message to one of his tatted up front desk workers to either pay for a second appt of leave. What a nasty guy. Left and never went back.

I was fortunate enough to have met Ashley a few years ago at my local urgent care. We just…read moreinstantly clicked on a patient/doc basis. Ashley immediately makes you feel comfortable from the time moment she walks into the room. Ashley listens better than any other doctor/nurse practitioner I have ever met and always delivers a meticulously planned, tailored treatment plan according to my lifestyle & current situation. She genuinely cares about both your immediate and long-term health and well being. That's why ever since that day I first met Ashley, she has been my primary care physician. Lastly, aside from Ms. Cremisio, the entire staff here at the Ferry Farm practice, is top-notch.

I'd follow this team anywhere. The staff are so easy to talk to and I feel cared for always.read more

Office is small and the in-person service is average at best. The worst part of this location's…read moreprimary care is calling to do ANYTHING. They have a "give us a call or leave a text" protocol, which results in me never getting through to their receptionists. It's been 8 months since I've been seen, but I called 2 weeks ago with an acute medical issue and didn't hear back for 2 days. I called twice in a row just to make sure I gave them time to get to the phone, but it's just so inconvenient as a disabled person to not hear back from a physician for 2 days. Bad quality service, don't go here if you can.

Words will not properly convey the absolute disgust and unprofessionalism of this office. The only…read morebright light has been the care, thoroughness and professionalism of Natalie. I've only visited the office twice since choosing them as a provider. I should have done a better job in choosing a heath care provider, but lessons learned. First the office personnel: What a motley crew they've assembled. The utter lack of professionalism in their ability to communicate coupled with their lack of basic medical office protocols is astounding! The referral coordinator is out so for a whole week so no referrals are submitted and when you call you can't get someone to answer the phone for two whole days? At a doctors office? And, if you're lucky enough to get a person on the phone, you have to contend with their nasty attitude? Are you kidding? Second. On both occasions that I've visited the office the place is filthy. I mean filthy. The floors haven't been swept or mopped in months All you have to do is look at the floors around the baseboards. The accumulation of dirt and dust in what should be a somewhat sterile environment is ridiculous. Just effing disgusting. Which kind of goes along with the office staff personalities. The medical treatment by Natalie was wonderful and as I previously stated is the lone bright spot I was exposed to. I strongly advise against us this medical facility unless you don't mind being cared for in a filthy environment with unprofessional professionals.

Since the best doctor this practice has (Dr. Nancy Wang), will be leaving the end of September…read more2017, so will I. Dr. Wang is a compassionate doctor that actually cares for her patients and ensures they receive the best possible care. She's very thorough in what she does and if there's a medical issue she can't handle, she directs you to the one who can. She makes sure I follow-up with all of my other physicians and get appropriate tests as needed. No better family physician anywhere. I was very disappointed in hearing of her leaving and will follow her wherever she goes. Commonwealth, you are losing a fantastic doctor. Sad day for you. Five stars for Dr. Wang and her nurse, Robin. Ruth Banks

They do not refill perscriptions unless you see them every couple of months. They will not work…read morewith you on this even if you are in desperate need of your medication, and you have no way of visiting the doctor. The care and compassion for patients left once nurse practitioner Julie left. I big shame. They need to close down and start over again. (UPDATE:) I received a certified letter in the mail from the office manager. She stated that they were withdrawing further care and treatment effective immediately, due to my negative review. They also stated that I am expected to pay my balance within 30 days or they will send it to collections because they are removing my payment plan. Wow, this is completely laughable. Do yourself a favor and find a real practice that will show you care and concern. Not one that will refuse you service because of an opinion. Lucky for me I am relatively healthy, but I would hate to see someone with advanced medical problems get a letter like this. There are many kind, compassionate doctors out there. This practice is beyond help.

I like the eye doctor I see, but it should not take 1.5 hours to complete a straightforward annual…read moreeye checkup that involves about 10 minutes of contact time and zero complications. the checkin process is excessive and repetitive, even if you use online precheck. everything at this practice is just harder to accomplish than it should be. seriously considering changing just due to that, even though I am happy with Dr. Hayes.

If you value your eyes stay away from this place. I went there having trouble seeing out of my…read moreright eye. Sent to their cornea specialist. She prescribed 2 medicines. 8 days later they still hadnt gotten my medicine authorized. So i went to a better clinic, turned out not only could they not get my medicine called in the medicine would not have solved my problem. Eye consultants of nova are doing a procedure. This place is garbage stay away if you value your sight​

I am a Veteran and chose Fredericksburg Primary Care Clinic through the Community Care service…read more All Veterans, PLEASE DO NOT MAKE THE SAME MISTAKE! Instead, choose a modern, professional, full-service doctor practice like Mary Washington Hospital Primary Care 540-741-9300 12101 Carol Lane STE 101 Fredericksburg VA 22407. The difference is Night and Day!! MW has modern technology and facilities, MW Doctors are continually being trained in the latest medical treatments and technologies. They offer Veterans way more modern diagnostics with modernized treatments. of interest to Veterans, MW has perfected the VA Community Care Optum processes. Because they are modern they offer online check-in, and use the My Chart app, which makes life SO MUCH EASIER!! No comparison on the level of Veteran care between the two!!! Fredericksburg Primary Care is a 1960s practice with no modernization that does not even staff enough people to answer phone calls. So, if you need to reschedule an appointment, you must physically drive to the office and walk in to do so. MW has an app for that and for all medical interactions. Fredericksburg Primary Care is an antiquated doctors' practice in a run-down old facility that should not even be cleared for a medical practice. Dog kennels are more modern. I have witnessed the hard-working, understaffed front office employees being treated horribly by the lead office administrator and the nurse practitioner, Sandra. The doctor's office is cramped, at least 50 years old, and basic. The administrative area and reception mingle, so one can see how old and broken down the equipment is. Think about how much money that doctor makes and still has broken-down old office equipment. His priorities are very clear, and they are not his facility, staff, or Veterans. They do not organize or plan for daily medical support services, especially the VA's administrative procedures, although they take on VA patients and get paid well for doing so. They also do not answer their phones because, as I quote, the office manager's response: "They ring so much, and we just do not have time to answer them." Because they do not have administrative processes for interacting with VA's Community Care Optum and do not answer their phones, every lab and x-ray consult requires multiple physical visits to request re-faxing the Request for Service forms. The RFS must be refaxed so many times because the untrained staff does not fill out the form correctly, and it is hit and miss if they use the correct fax number. In addition, they do not understand how to bill Optum for visits, so the Vet receives the bill every time. That forces the Vet to spend time on the phone calling Optum so they can pay the bill. This antiquated, disorganized practice should not be allowed in the Community Care network, and I am working hard to remove them.

Best Internal Medicine doctor in the area, in my opinion. Super smart and thorough. A lot of…read moredoctors and nurses I know go to him because he's so good He recommended getting a calcium score CT, which was out of pocket, not covered by insurance. This screening test found cancer early before I had symptoms. For this, I'm grateful.

Great place and doctors. I like being there because it is close to home, and I can also get my…read moreblood work there.

Horrible customer service, haven't seen worse front desk ladies in years. They are horrible, mean,…read morenot understanding, and plain rude. They have been rude through the phone with an attitude without even having started the conversation and even worse in person. Grown woman with an attitude of a 6yr old. Also have had others have the same experience recently. I never have an issue with anyone anywhere I go and I did not budge back at them at all, I waited to write this review in hopes management would take control of such mean people. Jennifer along with another blonde at the check out desk were HORRIBLE.

Leigh Florio, PA is the most amazing OBGYN I have ever seen. I am 47 and was not happy with my old…read moreOB and this office was referred to me from a close friend. LIFE CHANGING decision! Everyone at this office was TOP TIER and so friendly. Doc Florio is very very thorough and caring. She explained everything and did not rush the appointment and answered all my questions. During my visit she found 2 lumps on my breast that my yearly mammo and prior OBGYN missed from 2022! :( I had to have surgery to have them removed and I am so so so grateful for Ms. Florio's gifted hands. I will continue to see her FOREVER! We need more caring doctors like her in this world that see us as patients and not just dollar signs!! THANK YOU SO MUCH DOCTOR FLORIO!

I went half a dozen times and saw Ms. Star and the Physician. They couldn't figure out what was…read morewrong with me and gave up. I specifically asked the Dr. what her treatment plan was and she ignored me and left the room in a rush so I asked a nurse to bring her back and she said I can try birth control. Birth control is NOT going to fix my problem. Common. I was not happy at all with how I was treated.

I was a patient at True You Health and Wellness from 2024 to 2025. Billing was unclear, with…read moreduplicate invoices and vague membership terms. Most communication came from administrative staff rather than the physician, and responses were delayed or dismissive. The care I received offered little medical guidance beyond reading lab results and refilling prescriptions--any progress I made was through my own efforts. The situation escalated when I received a hostile and unprofessional message from Executive Director Tina Hoff after a routine inquiry. I ended my care immediately, but my termination letter was ignored and my prescriptions were cancelled without notice.

From the owner: We believe that each one of us was created to be truly amazing! We were each made to live a…read morehealthy, vibrant, energetic and full life. Unfortunately there are many things that get in the way. Unnatural and premature aging, illness, injury, stress, poor nutrition, lifestyle choices, exposure to toxins, are just some of the many things that inhibit us from living the lives we were meant to live. At True You, we are here to partner with you in identifying and overcoming your obstacles. At True You we are committed to helping you live your best life!