Dear Sirs, I have bought some goods from bike-components.de on August, 05, 2015. But they didn`t…read moredelivery me the parcel and lost it (DHL confirmed some parcels missing). As the result, till the moment (one month has past), I have no money, no goods. Talked with operators (Tim, Ferdinand, Jean), but no any results. Shop managers contact they didn`t provide. May I ask your help, please, how can I refund my money? Thanks in advance, Yury.

Not happy! Ordered a pair of brakes that said deliverable immediatly. After one week they told me…read morethat delivery will be in one month because of delay from the importer. I decided to wait and one month later I had to ask again if the brakes are deliverable now. Answer was no again and that Shimano hasn't released the brake yet on the german market. I got the impression that they have no idea what they have in stock and what is happening on the market!