Terrible terrible service provided. Charged me $1400 to fix thermostat and a new radiator and…read morereplacing coolant and Engine oil in my Out-lander. I trusted the owner (Peter) words, when he said your Car will be like new after fixing. I paid $1400 on the phone and ready to go after driving for 15 min car stop in the mid of the road had to tow the car back to Hawthorn Automotive Improvements, where I kept my car afterward he did a small compression test and suggest me engine needs to be reconditioned will cost $4700 on top of $1400. I asked for $200 discount he denied saying don't want to cut the corners. I told him to not to start repair until deal with Warranty company. But later on find out another repairer can fix the whole new engine in just $2700. I went back to take my car back then he charged me $280 again for the coolant and changing filters and engine oil for which he already charged me with in $1400 bill at first instance. When I asked for clarification for extra charges he became very abusive and physically assault me. Finally I called police and relive my car after paying illegitimate charges of $280. Friends be careful before you go there because at the first time staff will sound like very friendly but thy will cut your pocket in a way you won't believe. Even if you think to go their better check prices with other Mechanics. The Most Dodgy people I have ever seen in my life. Finally my car is in perfect running condition and I paid $2000 less to other repairer. Disgusting Customer service, no cooperation at all, God knows what he actually do and what he charge fortune for. If you still wanna go Good Luck with that. Me and three of my other friends (who were regular customers of H.A.I and faced issues after servicing) will never ever turn back.

After being ripped off by mercedes dealerships for years, I shopped around for a reasonable B…read moreservice price. Hawthorn automotive beats all euro workshops around camberwell. The boys called me to report the items that needed changing. I approved the repairs and my car was ready the same day. Transmission was also serviced because they detected some faults on the MB star equipment they use. Tranny shifted much better after service. Parts replaced were on the bench when I picked up the car. Smart, sharp French guy who has good knowledge of the Benz. I was surprised on how confident he was about his work and my car did feel much smoother after service. I will take my car to them from now on.. Being a girl it's not easy to trust a mechanic, I must admit I was happy to see the old filters and parts before paying my bill..

We've hired cars for local and interstate trips from Budget a couple of times and I would say these…read moreguys are pretty middle of the road. We usually hire here because the price is decent, but it's definitely worth shopping around as it's not consistently the cheapest. Cars are always in good shape and very clean. Service in the actual centre is incredibly slow and impersonal, so allow another 20-30 mins to get the hire car sorted before hitting the road. Even when giving a pick up time, the cars aren't always ready and sometimes you need to wait for them to be cleaned. 4 stars because I would recommend them over some of the others, but certainly not rave about them or their customer service.

As an expat and now a resident of Melbourne, I want to 'cut my teeth' on the roads in this fine…read morecity to ensure I am oak with the conditions: trams, driving on the other side of the road, and overall confidence. Budget has always been my worldwide choice for cars so I decided to give the a shot here in Australia. I was not disappointed. Budget in Southbank did their job and provided me a great SUV with low mileage and did not penalize me for being a half hour late on the return. Another weekend with budget and I hope to be ready for my own vehicle in the land of 'keep to my left'.

I have gone to Stefan for both tyre replacement on my BMW C650 Sport, and some minor service. I am…read morevery happy with the service quality provided, and super happy about the cost.

Been searching on the net looking for prices, then you ring and get conflicting advice from someone…read morewho doesn't own the business and doesn't care. Out of frustration and a slowly leaking tyre I tried these guys. Great price, honest advice, instant service. Couldn't be happier.

Great tyre service, reliable. Thanks Andy and team. They even polished off some scruff marks and…read morecurb paint off my rim for me.

My wife and I had been away from Australia for awhile - living overseas doing the expat thing. And…read morenow back in the country where a car is more necessary we took the trip with some trepidation to buy a car from MCC. We needn't have worried Daniel Monk a young sales consultant, very knowledgeable and we'd have to say very patient, led us through a number of different cars till we found the one we liked. The service Continued to be excellent with each of the sales team that we met through the process professional and caring. Thanks Daniel , and we are happy to recommend MCC to our friends. Greg and Irene

After 2 weeks waiting on a call from MATT GREY, I had to call them up regarding the application…read more On arrival we had already been Pre-approved. Oce we did paper work we had to reduce our buying amount which was fine we just selected another car in our price range. The we were asked for a deposit. When we said we would not put any money to hold the car, we would take the chance that in 2 days no-one would purchase it, we have since been told that the loan can not go through, and maybe we should look somewhere else. So my experience with these types of dealers is not a good one. The bigger company's (Holden, Ford, Suzuki) are the most TRUSTED brands with reason! Once again if you Want to take the chance, dealing with matt would not be the best option.

Great customer service a a good place to buy tyres and get a wheel alignment. I have been using…read morethem for a few years, they offer good advice and very competitive prices. They have a tyre protyection policy with alignment checks and tyre rotations which is great. I think I get an extra 10,000kms per set of tyre from this. This is as good as it gets.

Gary fixed my 1955 MG oil gauge which I could not even buy from anywhere. He is a genius and I can…read morehighly recommend his work. I value the assistance he provided. Marjorie (MG Car Club Vic)

Hello everybody that is reading this, my name is Norman on the 14th of January 2026 I had five…read morephone numbers to go visit panelbeaters and get quotes the first was perfect Smash Repairs after seeing Michael and showing him my problem I trusted him straight away the quality of the job was way past expectations I couldn't recommend him high enough to others. after saying that he came in time and budget I would have no problem recommending Michael and his son as your first port of call when looking for quotes. world quality service and quality!! thank you very much perfect Smash Repairs​..