Tl;dr Bright Star Handyman provides great service for various home improvement projects and…read morecommunicates exceptionally well with its customers re: a project's progress/timeline. Originally came across Bright Star when renting. Property manager used their services for some dry wall repair following a leak from the bathroom. Myles was transparent and easy to schedule with regarding the repair. With our own place, we've required some help with a few of our projects. We needed a repair in some hard to reach spots, and he was able to handle these without issue. This group gets out quick to provide a detailed quote, and are good with keeping their scheduled dates. Their communication really makes it a nice group to work with. Quotes have been fair, and we will continue to use their services first when we have applicable projects.

Lee responded almost immediately to my online request for several different tasks. He had obviously…read morestudied the request in detail because when he came to assess the work, he remembered everything I listed without consulting any notes. Lee seems very familiar with all types of tasks and provided a reasonable itemized estimate. If you're looking for a jack of all trades, Lee and his crew are for you.

There are 5 star reviews that exist because everything went right. And then there are 5 star…read morereviews because something went wrong, and the company MADE it right. This is the latter of those two scenarios. Home Hero came to install curtains, a TV and a few rods and the first person they sent out wasn't quite able to finish the job due to the fact that we lived in a high rise and the studs were actually made from impenetrable steel (Who knew!). We had a few smaller issues with the work as well. None of it irreparable but we were left dissatisfied enough to let Home Hero know. They IMMEDIATELY reached out to us and asked how they could make it right and went through great effort to do just that. They sent a second person back out and finished the job. I was incredibly impressed with Pete (The owner, I gather) and his team's unquestioning devotion to making sure our work was finished and to our standards. Things go wrong on jobs. It just happens. And that's going to happen with ANYONE who comes into your home in a handyman type capacity. But after working with Home Hero's, it should be appreciated that not every contractor will go the extra mile to make sure you are happy with the work, and go back in and correct it if you're not. Thanks again to the two handymen at HH as well as Pete and Lea back at the office.

More like the Home Nightmare. I hired them to re-caulk two showers and repair one kitchen cabinet…read moredrawer. They asked me not to use the showers 48 hours in advance, so I did. On the day of the appointment, I waited around until 5pm, when I called to confirm they were still coming. They didn't answer, but called me back about 30 min later to say that there was a mix-up and that they weren't coming. To their credit, they did come the next day, but the technician was very confused about what to caulk in my showers. We watched a youtube video together, then he caulked the showers. I was very nervous at this point, but trusted him. Of course, after waiting 24 more hours to use the showers (and now almost a week of showering at the gym), I find that the shower leaks!!! I contacted the company and they promised to look at it when the drawer technician comes out. Well, that appointment got rescheduled 2 times. I was getting pretty fed up and asked them to commit to a time. That's when Pete, the manager, tells me via email that they cannot ensure that a shower won't leak after they caulk it. At this point, I had no confidence in this company and asked for a refund for the one shower and to cancel the drawer repair. They refunded me $75 out $200 wished me luck disputing the remainder with my credit card company. A total waste of my time and honestly the worst customer service I've experienced in Philly (and that's saying a lot!).

THIEVES!!! It saddens me to been stolen from when the owner hired them in confidence. They used my…read morehusband's tools without permission. She worked irregular hours throughout the night until day break. They woke my children up on work nights. Then violated our kindness by topping it all off with stealing my orange ladder with our name written on it and my Ryobi leaf blower. She deflected when my husband contacted her and admitted to using my ladder without permission but denied taking it but left off reassuring my husband she would call back but did not. It was odd that they mostly worked at night and then stole from us. May struggle with addiction because that's the only people we know who would steal equipment. We never had trouble in our quiet community until they came around. BEWARE FOR YOU AND YOUR NEIGHBORS GOODS!!! They steal!

Very reliable with setting up appointment and touching base. Very good work at a very reasonable…read moreprice. Very easy and polite to deal with. I recommend this business!

From the owner: I am a young and motivated professional looking to help you with all jobs small and big alike -…read morecall or text me for your estimate and let's get that project checked off your list! I have extensive skills and experience with all of your home needs , from working for a 350 unit apartment complex. Any jobs for appliances or installations will be subject to set pricing rather than hourly. Any questions or concerns please call or text 856-693-0509 . And we’ll get that next job started!

Great job Quality work…read moreOffers suggestions I'm a person of few words. I like the service and would definitely use again.

Everything went well. They came prepared. Did the job quickly and efficiently and cleaned up…read more Would definitely hire again for other jobs we have and highly recommend

We had a huge downpour through a sunroom playroom and needed an emergency response. Handygoose was…read moreimmediately responsive, set an appointment, kept the time, found a good reasonably priced solution, and implemented the fix. So happy with the service and I will definitely reach out to them for future handyman services.

HandyGoose was hired to replace aging beams and supports on a 35-year-old wooden deck…read more Communication throughout the project was excellent. George and his team are excellent carpentry and construction workers; their expertise in deck construction has made my deck safer. The only aspect I disliked about the construction was the industrial appearance of the toggle bolts connecting the beam. I plan to apply plastic bolt caps on the studs for a more aesthetic result. Management never provided a detailed invoice. The estimated parts cost was $4000-$4800, while other quotes fell near $2500. I sourced retail costs of #2 grade lumber from Home Depot, and even with shipping, handling, fuel, and fasteners, the total would not approach that range. I will hire them again for another job but will want more detailed costs to budget.

Ilia installed a bathtub door for us, and I was a bit nervous because this was for a new bathroom…read morerenovation. I spoke with him several times, and he was very reassuring. We agreed on a price, which I thought was very fair, and he arrived exactly on time. I can't say enough about his skills and professionalism. Simply put, he did an amazing job. And he even cleaned up! I'll definitely hire him again and will gladly recommend him to friends and family. Thank you Ilia!!

From the owner: Hello ,my name is ILIA and I’m a professional handyman. I will help you assemble furniture, fix…read morewalls, TV mounting and thousands more things! I am doing my job quickly, professional and at affordable prices. Feel free to ask any questions.

I called Mr handyman for a broken garbage disposal. They stated their prices up front and a time…read morewindow for the appointment. They were on time and the job was completed without any hiccups. The handyman was polite and professional. Best of all my wife was happy Happy wife... Happy life! Thanks Mr. Handyman!

Trust me when I tell you--look elsewhere…read more Over the past year, we've had a lot of work done on our home, including a new fence, replacement windows, a new solar system, and a new storm door. Every contractor we hired did outstanding work--except Mr. Handyman of Cherry Hill. We purchased a top-of-the-line Larson storm door and hired Mr. Handyman to install it, along with repairing a few sections of our gutters and soffit. Hiring this company turned out to be a huge mistake. The installer completed the work on April 30. During the first major storm on June 19, the entire storm door blew completely off the house and landed in our driveway. I gathered all the pieces and moved the door onto the porch. I contacted Mr. Handyman immediately. For nearly a month, I received nothing but delays while they claimed they were communicating with Larson. From the very beginning, I told them I believed the door had not been installed correctly. A properly installed storm door should not completely detach during a storm. During that waiting period, I contacted Larson myself to better understand what could have happened. I was told that a properly installed door should not simply blow off. They also explained that the installation should have used five mounting screws--three 3-inch gold screws and two 2-inch red screws. Those screws were nowhere to be found. Instead, I found what appeared to be shorter silver screws, some of which were broken off in the mounting holes. The brick molding around the doorway was still intact. After weeks of waiting, I finally received an email stating that Larson allegedly determined the door had been installed correctly based on a few photos I had submitted. I completely disagree with that conclusion based on what I found after the door came off. My experience with this company has been extremely disappointing. Based on what happened to me, I cannot recommend them for this type of work. As I explained to Courtney S. and Meredith R., I had hoped we could resolve this without legal action. Since the company maintains that the installation was done correctly, I will pursue the matter through the courts and let the evidence speak for itself. If anyone else has had a similar experience with this company, you're welcome to contact me. Happy 250th, everyone--and be careful when choosing a contractor. Regards, Mark Romano Mark@RomanoIT.com