Extremely conflicted about this place because I received great service, but felt completely ripped off at the end.
I initially stumbled by Frank Provost by accident. I was looking to go to Nail Bar (next door), based on recommendations I had seen in yelp for the Prague 1 area, but they did not have any appointments available in the time block I had. They charged 2200 crowns for a regular mani pedi (please know this was my first day in Prague and I for some reason thought the exchange rate was 30 crowns per dollar...)
I thought I was getting such a steal when I was able to get a mani pedi appointment automatically at the beautiful salon next door for 1550 crowns (including a gel manicure!) while i was waiting for the aesthetician, i received a delicious cup of illy cappuccino and a bottled water. The nail polish colors were of top quality, and the shop had a great variety of colors. My manicure was phenomenal, the nail aesthetician was very perfectionistic (making sure every part of my nails looked amazing).All of the products , from the lotion to the nail polish remover, were Essie (a top quality nail product company). The hand massage was very short relative to ones I'm used to in the US, she basically rubbed lotion onto my hands without a full on hand massage. I wasn't upset though because of how happy I was with how my nails looked!
I had to go to a downstairs area to get my pedicure done. I had to wait 15 minutes for the aesthetician to see me there, it seemed like she had taken a break in between my manicure and pedicure. The room where i got the pedicure was private, and relaxing, meditation like music was playing, so i didn't mind. The chair was comfortable, but not a massage chair like I'm used to in the US. I didn't receive a foot massage or any lotion on my feet here (which sucked because this is my favorite part of getting pedicures!) However, the aesthetician did do a great job taking off the dead skin off of my feet. She also was incredibly gentle with dealing with a toe injury I had, and didn't mess with the blisters I had from walking around for 8 miles in flats the day before. I was shocked to see they did not have a nail polish dryer for feet, and I had to wait 8 minutes for my nail polish to dry according to the aesthetician before I put my shoes on and left. I later discovered I ended up messing up one of my big toe nails when putting on my shoes because the nail polish was still wet, but I didn't have the time to come back and fix it.
When I went to go pay, I asked to pay in credit card. The exchange rate should have been 21 crowns per dollar (it was this rate at every other place I had been to in Prague) but I was given an exchange rate of 20 crowns. My final bill ended up being $77.50. This is crazy expensive, even for what I'm used to living in Miami, another large international city! Side note, you can't tip on your card here, so make sure you have cash. For some reason it's complicated to tip on your card in many places in Prague.
I recognize this was a nice salon, but I do think I ended up spending too much. It's possible the salon was priced the way it was because of the area in Prague 1, which is very upscale. If you desperately need a pedicure and are looking for something more reasonable, I'd get out of Prague 1. I was desperate to get my nails done and had very little time so I didn't have much option but to go anywhere but here, but I'm sure there are more affordable options in Prague that give great services too. I now know from this experience to always make sure to calculate exact pricing in dollars before registering for any services abroad! read more