Drove all the way from Colorado to see my grandfather with my uncle, aunty, brother, his son, and…read moremy father. They only allow 3 people in to visit at a time. They even kicked my brother, his son, and I out of the entrance and made us go outside. This place sucks and is inconsiderate.

The physician's and providers are great, no question. HOWEVER, the billing and customer service…read moreare awful. You will wait in line to register upon arrival, they seem to always be discombobulated and out of synch. It seeme like the people that work there don't get along well, I've felt the tension between them in the reception area. Try to call for billing, or an appt. and IF you can ever get through, you will be put on hold.

I was in Mercy 3 x this past years. I received excellent care from the first moment i entered…read more The food was good. Housekeepers were very effectant and always did a great job. They were like all the staff professional and prolite. Every one did their jobs but made sure i was comfortable and my pain was in control. Donna in financial services was outstanding in helped us understand the financial situation. She deserved employee of the year. Dr. Kristine Danner is the most knowledgeable Dr. I've ever meet. She is friendly but professional. She cares about how the patient is doing overall. She covers all the possibilities of the issue and all the possi bilities of treatment. She also deserves to be employee of the two years. I'd love to have her be my Dr.

Mercy ICU is dangerous. They are understaffed and the nurses arrogantly disregard what the…read moreneurologist says. NEVER leave a loved one alone in there, because if their heart stops, the staff might not even notice (yes they are being sued for that exact thing) No many how many Daisy Awards a nurse has, it still doesn't make her a good person. And there are BAD Nurses there. Choose a different hospital but if you are forced to use Mercy, make sure that you are never left alone!!