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    Franconia Notch Vacations

    5.0 (1 review)
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    Services - Franconia Notch Vacations

    Property management

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    10 years ago

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    Home Watch of the White Mountains

    Home Watch of the White Mountains

    (2 reviews)

    We used these folks for a couple months a couple years ago, they cleaned our home once. A "DEEP…read moreCLEAN" as Lana said, pubic hair on 2 of 3 toilets, bathroom window left open in November, home overall not clean. Her promises were over the moon on her initial visit. OK no big deal. Her husband Don was also taken on as our plow guy, snowed a couple days before we came up, 5 inches of snow on driveway, I have a 4x4 pickup in the garage so I ran over it a few time still couldn't get my Prius with 4 studded snow tires up, waited till next morning to call Don he showed a few hours later and plowed it out. OK no big deal. Went up 2 weeks later, again it had snowed days earlier, one skinny plow path up the 100 yard drive and nothing touched in the parking area or in front of garage doors at all. Luckily I was in a 4X4 pickup with good ground clearance and made it up to the garage. I texted him a picture of the driveway and asked what's up? He freaked out on me calling me a big complainer and I wasn't worth his time. The text thread was hilarious, my Monday night hockey team was roaring laughing for 2 weeks over the text updates. I've been in business for 30 years, I know things don't always go smoothly. I was never mad at these folks at all but they both totally freaked out on me. I should have just dropped it but the text exchange with Don was too funny to pass up. In conclusion 4 times we used their services and 3 were unsatisfactory. I'd stay away from these folk unless you want some comic relief.

    Lana is the owner of this business. She was hired through Evolve Vacation rental network…read more Ultimately we needed to let the company go because the cleaning was substandard. Additionally when we brought up items like us being charged $225 and one of her workers were only at the home for 50 minutes she was extremely rude. Additionally, we were forced to drive over 100 miles each way to take trash away from a renter. This would not be a problem, but her contract explicitly stated that she would do that for a fee. Bottom line is she has a terrible customer service coupled with poor cleaning- stay away!

    Franconia Notch Vacations - propertymgmt - Updated August 2026

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