If you need to get a new watch battery, replace the watch face, repair your watch, or buy an…read moreauthentic Rolex watch band or second-hand Rolex watch, Raymond is your guy. His store is one of the first booths at the bottom of Pottinger St, just off Queen's Road Central. Raymond (obviously his Anglicized name) has probably been there for years and years, but I've only lived in HK for two, so who knows. What you need to know is that he's friendly, speaks decent English, charges a reasonable amount for services, and is the quintessence of an old school Hong Kong small business owner. I paid way more for unfriendly watch repair services in the past and am so glad to have stumbled upon him. Highly recommended!