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    Francisco J Torres, MD

    5.0 (1 review)

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    10 years ago

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    Amin R Jamal, MD

    Amin R Jamal, MD

    3.5(13 reviews)
    0.1 miSharpstown

    I've been a patient of Dr. Amin Jamal for 4 years now. His treatment of me has been excellent, and…read morethe results in my health improvement because of his care are fantastic. I recommend him very strongly. Heller Cozac

    This has happened at my last three visits as well: you arrive on time, wait an excessive amount of…read moretime just to get called back, then sit in the patient room for another hour or more before the doctor finally comes in, often feeling rushed during the actual appointment. Today was the final straw. My appointment was scheduled for 11:15 AM on my end, but apparently it was entered into their system as 11:25 AM. It is now 12:25 PM and I'm still sitting in the waiting room. The most concerning part is there are approximately 10 patients ahead of me with scheduled appointments as well. This is only the lobby wait time and does not include the additional time I'll likely spend waiting once I'm taken back. This level of overbooking and scheduling is unreasonable and completely disrupts work schedules and the rest of the day for patients. People take time off work and arrange their days around appointments, and repeatedly sitting for 1-2+ hours past your scheduled time is unacceptable. I've also had recurring issues with prescription accuracy and communication. There always seems to be confusion regarding medications or dosage instructions that are relayed to staff, causing issues at the pharmacy afterward. I pay out of pocket for my visits, medications, and labs, so these appointments are not inexpensive. I've also experienced confusion regarding testing recommendations. One test initially presented to me was over $1,000 before later being changed to a much less expensive blood and urine alternative around $80. The doctor himself may be knowledgeable, but the scheduling process, communication, and overall patient experience have been extremely frustrating.

    Houston Thyroid & Endocrine Specialists - The waiting room

    Houston Thyroid & Endocrine Specialists

    2.2(76 reviews)
    3.7 mi

    Dr. Diana Desai is excellent. She is attentive, knowledgeable, and deserves high praise…read more Unfortunately, the office staff is a serious problem. I took time off work specifically for bloodwork, only to later find out the staff never sent the order to the lab. This resulted in wasted PTO, wasted gas, and a completely unnecessary trip. When this issue was brought up, the staff showed no concern or accountability. There was no apology and no sense that my time mattered. It is disappointing that such a great doctor is supported by staff who are careless and indifferent. The lack of follow through and basic respect for patients' time makes this office very frustrating to deal with.

    0 stars. I have never had such a negative experience with a medical practice until I came to this…read moreplace. From the front desk to the professionalism of the doctor. I tried to give this place a chance, and it had failed tremendously twice. October 8, 2024 First time was an in person appointment: one was in training and was the trainer. I wasn't greeted. The trainer treated me as if I was a second class citizen and questioned my insurance as if it weren't good enough. I would have never came here if my insurance did not include this place. Yet, the patiences after me received top tier service. Her entire demeanor was disgusting. My appointment was for Dr. Tang and while she was informative, she gave 0 eye contact. That's extremely rude, especially as a new patient. If someone is talking to you or you're talking back to them, eye contact should be given. Her demeanor is very dry and monotone. She's not very personable. November 21, 2024 I had a televist appointment scheduled originally for 1130 but they moved it to 1115. I waited for over 30 minutes for Dr. Tang to sign in, and she never showed. When I called to see what was going on, they informed me that they would let her know. That time went by and at 1151 I was fed up. I called to get a refund of my money paid and now they're talking about 6-8 weeks. After I receive my money, they will never have to worry about me again. Go somewhere else if you want to be treated properly. All of the staff here need retraining.

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    Houston Thyroid & Endocrine Specialists - The waiting room

    The waiting room

    Houston Thyroid & Endocrine Specialists - Medhavi Jogi MD, ECNU

    Medhavi Jogi MD, ECNU

    Houston Thyroid & Endocrine Specialists - Fareed Elhaj MD, ECNU

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    Fareed Elhaj MD, ECNU

    Francisco J Torres, MD - internalmed - Updated May 2026

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