No xray machine. They'd rather cram new patients in than take care of the ones they got…read more The doctor doesn't have a nurse, but a MA. That doesn't cut it. Get a degree. They also don't telephone you back. Rude staff . No wonder other physicians have left. Don't call on a Monday, your physician won't get any help to you because no MA is there. It's a bumble fill in the blank place.

Been a patient here for over 10 years. Dr Skamra is simply amazing. The infusion team and lab are…read morealso top notch. I wouldn't go anywhere else for autoimmune disease.

Great location and always on time. I love the convenience and easy parking. Check in staff is…read morefriendly enough and helpful. Staff seems very knowledgeable.

I appreciate the medical professionals here and friendly receptionists at this facility, as well as…read morethe quality of service from Froedtert-Medical college of WI in general. Lab team at this location in particular is also friendly, efficient and good at their job, which makes blood work less of a pain!

No words for PCP that chose wrong field or got stuck in it by default. Billing department 1800…read morenumber is nonexistent for all, including insurance reps and even providers. Note: I observed PCP being gifted payouts for referrals so when I went through again today what I did by PCp trying to make up ridiculous reason for a completely unrelated and unmerited referral I dismissed that would be insurance fraud had I even played along, we all know why - it's their referral game. Update: I just read Anna's notes below - I completely agree. With everything she says.

I wish I could leave 0 stars. I used to love this clinic. I have had such negative experiences…read morelately that I will be leaving Aurora to go to a different provider. My primary care doctor left unexpectedly and the first appointment I could get with my new primary care doctor is in December. They will not refill my medications unless I go to Urgent Care which could cost hundreds of dollars. Do not go to this location! The customer service and care for patience has gone downhill.

Dr.Cardone and his staff gave me a wonderful Soothing experience. I came here for sclerotherapy via…read moreGroupon, and will definitely return. The facility is bright and clean, and has a relaxing spa feel to it. Throughout my slightly painful procedure (having 30 syringes injected into your legs is no walk in the park!), I was laughing with Dr.Cardone and his staff, and I've been impressed at the great results I've seen in only three days.

I was committed to not reviewing my poor experience with this business until last week I finally…read morereached my last straw. I received a letter in the mail stating my account **which was paid in full** from an April 2013 procedure-was going to be sent to collections for the full original amount unless I provided proof that it was paid in full. I proceeded to spend 2 hours (again this procedure took place 1.5 yrs ago) researching old files, bank and credit card statements before coming up with the proof that this was paid in full. I called on a Thursday, was told I would get a call back Friday. They did not call Friday. I called again on Monday, and spoke with someone who apologized, and that due to staff changes and billing changes they had lost my payment records! She was apologetic, and did send me in writing a zero balance that same day, to her great credit. A few other facts of my specific experience: -No follow up appointment was scheduled prior to my procedure. I found out several months later when I called to ask about some skin staining I had, that I was supposed to be in at regular intervals after my procedure. I had no idea, received no follow up calls. When I finally went in, I was told that information was in my packet. If I was supposed to come in a few days after the procedure, wouldn't it make sense to schedule that before sedating me for the procedure? -When I went for a follow up, they said they'd mail me samples of a leach saliva cream to help with the skin staining I had. Nothing was ever mailed. -When I went in, I must say, the ultra sound tech, Trudy, was always very professional and very nice to work with. -I went to this location based on a Living Social deal. I was told it would be honored after the expiration date. My insurance paid in full for the procedure. They ended up only able to honor $125 (for something my insurance did not cover) of the $200 I had actually paid for the Living Social deal. Net loss to me of $75. Of course the results are not guaranteed, and the faulty vein is closed down, so the progressive portion of the issue is resolved. The cosmetic portion of the issue is another story. One of the nurses had kept after me about getting my other leg done, but all I could think was after this experience there is NO WAY I'd do it here.

I am nearing the end of my treatment package and have had pretty good results. I knew going in…read morethat I might need more than 6 treatments, but Rachel Beimel has assured me that I'm right on track. Rachel is very friendly and professional and always makes my visits a comfortable experience. I would highly recommend this clinic, ESPECIALLY after talking with friends about their own experiences/pricing at other places.

Very good clinic . Everyone is professional and compassionate…read more They did an excellent job with my legs.

I go here for all my health needs!! I have a great doctor and she is helping me make sure I have a…read morehealthy plan!! There are many different doctors for you to choose from. Dr. Angela Michor is my personal doctor and she is only in Mondays, Wednesday & Thursdays. You can ask the assistant for any patient openings and what you're looking for. Medical Records & Blood work is downstairs but no worries they have 2 elevators you can use right across from handicap accessible bathrooms. Also water fountain in between bathrooms...

I write this review mid-therapy. I have been doing physical/occupational therapy for three months;…read moreI switched to this facility for the last five visits based on a recommendation of a nurse. It's quite a drive for me, but it has been worth the change. Staff is phenomenal, especially the therapist (Shelly). Therapist is supported by wonderful reception and MA- and there is a scheduler available at checkout. It is really well organized here. Location is clean and parking is easy. I even heard that one of the physicians went out and shoveled for patients when the snow removal service hadn't finished their job!

Great medical care, no crazy waiting and professional caring staff from the moment you walk in!read more