I only give them 2 stars because they did try to correct their $2500 mistake…read more This company owns Ashley Furniture store in Troy, Ohio. My wife and I went there and decided to purchase 2 leather rocker recliners from them. After getting them it wasn't a month and both rocker recliners were breaking down. I called and they agreed to take them in and fix them. It was another month before the parts came in. They came and got the chairs, leaving us without anything in return, and "fixed" them with new mechanisms. It's been a month and now those mechanisms are popping and cracking like the first did. And to boot, the seat cushions are breaking down and are lop-sided. They peddle trash for a hugely inflated price and then patch-work them together. STAY AWAY FROM BOTH PLACES! $2500 for 2 chairs and they can't last more than a month?

If I could leave zero stars, I would. My husband and I recently moved to town and based on google…read morereviews we came here. It is obvious that google reviews can be bought, as you can tell by all the positive ones they have, made by people who have only given one review. The yelp reviews tell the real story! The sales staff treated us rudely, probably based on our appearance. Maybe not, but that is the only thing I can come up with unless they are naturally rude. Secondly, the furniture was priced extremely high. And the delivery cost! Are you kidding me -- I have to pay you to put together some barstools? I highly recommend you shop other furniture stores in town with much more reasonable prices and delivery fees.

What a surprise from the outside of the building it did not look inviting once I was inside I was…read moremore than impressed

I came into the store with my husband. We spoke with two employees, one was the manager I did not…read morecatch his name but he was very polite and friendly well put together offered tons of information and was tons of help! The OTHER employee was something else. Our sales person was named Ashlee. We could hear her hollerin from the desk all the way from the other side of the store! She was dressed in a slutty outfit and we thought she was another customer until she introduced herself! I wish ladies these days would dress with some respect for themself specially if your at work. We ended up going to another store in Dayton. We liked the couch they showed us but we just couldn't deal with seeing all that we saw on this sales lady everytime she checked a price tag.

My 86yr old mother-in-law purchased a $800 rocker recliner that had the seat cushion break down and…read moreshift in less than 6mo. So much so it dumped her on the floor. We had the manufacturer replace the cushion only to have it start to do the same thing in less than 24hrs. We were basically told by Town and Country that there was nothing they could do and we were out of luck! Went to a different furniture store and bought a Lazy Boy. Definitely would not recommend this store to anyone!!!

High price, cheap furniture. Owner has big dogs running loose within the store while customers…read morelook...one stuck it's nose up my ass out of nowhere while I was shopping with my wife. As with anything with dogs in a store there sometimes is piles of dog shit in the corners