Damaged items. Hired movers very friendly. As it turns out, bed and furniture should have been wrapped to prevent scratches etc.

Thinking of using Frady's Moving, RUN AWAY NOW! Most workers showed no professionalism, pride or concern for protecting our furniture and possessions from damage. They seemed to have very little to no moving experience whatsoever! Carelessly bumped doorways and walls with new furniture that became damaged. Dropped many boxes off overloaded hand trucks (even the microwave oven) because of hurrying. Box tops were clearly marked, but were stacked sideways and upside down. Furniture was stacked on top of each other with no protective blankets placed between them. No one responded to our questioning of this haphazard handling of our stuff, both loading and unloading. One worker said that they were booked for several more moves that day. Our move was out of state. Truck leaked oil on my concrete driveway. No apology or cleanup by Frady's! At the delivery location, the truck driver drove over, broke and damaged trees along the driveway, with their truck still leaking oil. No apology about any of this. NO ONE CARED ABOUT THE DAMAGE! When you begin to question the owner, she became very belligerent, hostile and unprofessional with her responses directed back at me, THEIR CUSTOMER. A one star rating is not LOW ENOUGH. read more

We had confirmed a date with them to move furniture from our current house to a new house we were buying. They took another appointment made by someone else at a much later date and chose to drop ours causing us to have to scramble to find a replacement service. read more

We contacted Frady's Moving Service and confirmed a date for them to come and help us finish packing and get us moved on Wednesday, the 28th of August. When I called the owner on Tuesday the 27th as a gentle reminder, she seemed confused and wanted to come over again and see what we had. During her visit that day she assured us they would be over the next day and get us moved. She had quoted us earlier in the month that the estimated cost would be around $3,600 which sounded appropriate. The evening before the move we found a message from her on our machine stating 3 men had a virus and she would not be moving us the next day. In desperation, being a holiday weekend and last minute, we were finally found a company from Florida called Trinity, after spending 3 hours searching. They quoted us about $3,800 which was ok. After they loaded our items and taking them about 70 miles north, we were confronted with a bill of over $11,000!!!!!!! They would not unload our items until that was paid. A tremendous expense to us all because Frady's backed out on us, leaving us in a desperate situation. THAT's NOT ALL!!!!!!!!!!!! We later learned that Frady's backed out at 7:30 the night before they were to move some folks in our area. DO NOT USE THIS COMPANY!!!!!! I had read where they had done this to other families but could not believe it. Certainly not a local company. There must have been some mistake. NO MISTAKE! It's true. read more