I would advise visiting the office in person for a better experience. I spoke to Jose on the phone…read moreonce and was told I would receive another call to go through my tax strategy. I was quoted $1100, which I paid $600 to start the process. I uploaded and signed the documents that were requested. I never received another phone call. Catherine requested I redo documents because they did not have them. I did get 3 emails at random times asking 1 question or to submit documents. This process went on for 1 month. I was unable to access their portal and had to send sensitive information through regular email. Once my taxes were finally ready my new quote was $2400. I received no tax strategy plan, no guidance, I could have went to H&R block. I will definitely not be using their services again.

Great customer service and knowledgeable tax people...highly recommend this office and the…read moreassistance of Scott.

We worked with them last year and things went fine despite the portal and email regularly dropping…read moreout. We gave them (Calandra France) another chance this year, paid deposit and have received no response in about 3 weeks. Deadline for company filing is passed and we will have to pay a penalty and no idea about the other personal return we discussed. Stuff can happen but getting no response is not acceptable. Having to pay someone else to file for us with penalty. Avoid.

I had received a lot of tax documents very late in the season. Calandra was able to provide quality…read moreservice in a time crunch when preparing my return! I loved the app and how easy it was to use and the way she went above and beyond in her communication. Great job!

Bianca and her team are hands down the best in Texas!! They are thorough and communicate very…read morewell. Anytime you call in they answer their phone and if they are busy and tell you that they will call you back, they actually call you back. I highly recommend Tax Bee for all your accounting needs.

The friendly neighborhood tax lady has your best interest at heart and is very flexible with her…read moreschedule. You just have to ask. With so many changes in our lives she was able to help us out and get us going in good direction.

I needed a CPA this year. I have 3 W2s to reconcile, and I cashed out a 401K attached to my prior…read morejob. Do I believe the CPA, Garrett Owens is competent? Oh yes. Do I think he's good at explaining tax realities? Definitely. However, Mr. Owens seems to be laboring under a preconceived notion the IRS is a good faith institution. They are not. Founded during the Civil War the IRS exists only to hurt us. So I will eventually apply for a 72 month payment plan to handle the 15K penalty I was told I will be punished with for needing cash now. I will definitely not go out of my way to make a good faith payment to the IRS. That will not happen. Only a payment plan I can afford. "Render onto Caesar what is Caesars" sure. But with Mr. Owens you will be paying so much more than you anticipated.

I have used Peterson CPA Firm for the last 2 years and I have not been pleased with the results…read more Peterson CPA Firm handles my taxes as I am considered a small business under the IRS guidelines. This year there were various issues that needed to be addressed regarding the final taxes sent into the IRS. I made an appt to meet with Mr. Peterson to discuss the various issues. We discussed the first issue that went back to the 2016 taxes and his answer was that he would write a letter and charge me $125. I will say that I was very infuriated by that response and it was insulting. (I can write a professional letter myself without the $125 charge.) Until the above 2016 tax issue was resolved the remaining 2017 tax issues could not be addressed. The second issue was when I called the IRS they had no record of my taxes being sent in electronically. I called Mr. Peterson and made him aware that the IRS has no record of the electronically filed taxes and that I needed a copy with the confirmation number. He briefly spoke to me then "slammed" the phone down hanging up on me. PROFESSIONALISM AT ITS VERY WORST!!! The third issue is they had no record of my refund because they had no record of the electronically filed taxes. Although, interestingly enough I was being charged for not having insurance due to Obamacare. I wrote letters and placed numerous calls to the IRS to straighten out this mess. I had the pleasure of dealing with some very professional people at the IRS. In fact, the IRS wanted to know who my CPA was as there was no excuse for this situation. I gave the IRS all of Peterson CPA Firms information both in writing and verbally. I handled every one of these issues with the IRS and got it all resolved with in a couple of months. This is a prime example where Peterson CPA Firm should have followed thru on all issues as Mr. Peterson was the CPA of record for preparing my taxes. An additional item I would like to mention is that I donate every year to the Salvation Army, the V.A. of Houston as well as the women's and men's homeless shelters. I try to do my part as I am very fortunate and would like to give others a helping hand. No matter what my donatons were for the year to these organizations Mr. Peterson would always slash the cost extensively. Mr. Peterson says it is based on the IRS guidelines for Goodwill. Goodwill would not even except the items of donation. Especially, after Tropical Storm Harvey. i.e. (used) dining room table w/8 chairs, refrigerator, freezer, 2 chandeliers, & numerous boxes of clothing. (new) $1,500 worth of brand new items to help those who lost so much during Harvey. Unfortunately, I do not donate garbage. I donate quality used items as well as brand new items. I would never ever recommend Peterson CPA Firm to anyone. Peterson CPA Firm deserves ZERO STARS. MR. PETERSON IF YOU HAVE NOT FIGURED THIS OUT YET; "YOU ARE FIRED"!!!

I had the opportunity to have a consultation with Tu about my new small business today. Tu was very…read morekind and patiently went through all of my questions and gave me tips and tricks for organizing myself as I continue to grow my business. For the $300 I paid for the first hour of consultation, it would have been nice just to pay another $100 and let her file it for me as my finances are organized and very straight forward, but unfortunately that is not an option. Otherwise, I would definitely recommend Tu. Super nice and professional, and she even gave me an umbrella when it suddenly started storming as I left our appointment. Thanks!

I've been Dao CPA for 3 years now. Tu and her team are amazing! They helped and took over my…read morepayroll, bookkeeping, and taxes. I definitely recommend!

I'm going to try to make a criticism sandwich out of my bad experience:…read more THE GOOD - Albert seems like a nice guy who is trying to make money to feed his family. I believe he wants to do right by his customers, but... when it all comes down to it he really only wants customers who are willing to pay premium pricing for average (at best) services. THE BAD - For me, his kindness ended when I simply asked him why he charges almost twice as much ($500 for my personal taxes compared to someone else who charged me $300 last year) as other CPA's when he is doing the same calculations for your taxes. After spending an hour and a half discussing my tax history with Albert, I finally asked about pricing. This is when he told me about his high prices. So I let him know that for the sake of time I would be willing to pay him to do my taxes this year, but at that price I would likely not continue to use him year after year. To my surprise, he got defensive at this point and let me know that I should probably find someone else to do my taxes because it "wouldn't be worth his time" to do my taxes for one year. What good business person turns down easy money when you have already done half the work? THE SILVER LINING - Although this guy completely wasted my time, I'm happy he showed his true colors. I have plans to purchase a franchise or start a business in the near future in addition to potentially investing in real estate. I would hate to work with someone who feels they are "too good" to work with me on my simple taxes when I know my taxes will become more complex in time. I truly feel that I dodged a bullet on this one. Good luck to you if you choose to use this guy for your tax prep. I hope you have deep pockets!

This is a professional CPA, very knowledgeable and know how to guide you through the whole process…read moreto make it easy for you to do your taxes. I highly recommend Albert as your CPA.

I can't compliment the staff at Baity & Assoc. High enough…read more I was in a real financial bind with the IRS and was forced to work two full time jobs to pay them. Baity and Assoc. spoke to the IRS and eventually got roughly 60k of penalties and fees dropped and my payments cut by 2/3. They were professional and reassuring during the whole process and I shutter to think what kind of situation I'd be in without them. As for their fees - I've been to 3 previous accountants who racked me over the coals with fees and never delivered a portion of the service and peace of mind I have now because of Baity and Assoc. Of the services I used- Baity was the only one who didn't "brag" about how great they were- Baity delivered as promise for a very reasonable price. So, if you're tired of empty promises from TV ads and crooked accountants- go to Baity and Assoc. They will give you piece of mind and really fight for you.

Baity and Associates was referred to me by another happy customer of Baity and Associates. Very…read morehappy with their professionalism and level of service over the years.