I spent two difficult weeks there after an accident that left me wheelchair bound and needing physical therapy. The room I was given was used as a store room for other equipment. The food was disgusting and the breakfast "eggs" gave me such diarrhea that I actually had an accident in the doctor's office during my first visit post-surgery. There was one very nice and dedicated nurse but the rest were dismissive and all but two of the aides acted as if I was an inconvenience. I will say that the therapists were very good but also very overbooked. Only 30 minutes of therapy Monday through Friday and none on the weekend. The medical "staff" if you could call it that was seen via a cell phone link except for the nurse practitioner who was pretty much useless. They were also out of network even though the facility was supposedly in network. read more

My friend was here for post hospitalization rehab.The first thing I noticed was the urine stench as I entered the front door. The place is run down and gloomy. The semi-private rooms are too small for 2 patients and lacking in appropriate furnishings i.e. no guest chairs and no closets, except a rocket wardrobe. The bathrooms are sad. My friend filled out her meal orders, but was never given the items she ordered. We couldn't figure out what her meal was supposed to be. It did not look or smell appealing. She mostly ate cold cereal and snacks that we brought for her. My friend rang for assistance, but no one stopped into her room to see what she wanted. Good thing it wasn't an emergency. My friend said the physical therapist was nice. The front desk receptionist was polite and helpful. I don't know why the state of Connecticut allows this place to stay open. Disgusting. read more

This is definitely the facility that you want your loved one in. My mother was at Fox Hill/Genesis for about 5 weeks & I could not have asked for better care for her. The staff is friendly, knowledgeable & responsive; the grounds are inviting & well-kept; the care is excellent. The food is very good & there is decent variety of meals served. Activities are diverse & plentiful. From the maintenance staff to the aides & nurses, everyone is doing their job & doing it well. I never worried that my mother was being ignored or forgotten & more importantly she felt safe & as though she was getting everything she needed. read more